Coaching Skills for Sales Managers

Coaching Skills for Sales Managers

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Coaching Skills for Sales Managers

Coaching Skills for Sales Managers - 1-day course with PTP Training & Marketing

This course focuses on how sales managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them. This Coaching Skills for Sales Managers course is available throughout the UK. CPD Value 5.5 Hours

Suitability - Who should attend?

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Outcome / Qualification etc.

  • Knowledge of the key coaching styles
  • How to improve individual performance
  • How to deal with defensiveness
  • To be able to identify opportunities for coaching in the work environment

Training Course Content

09:30 - 10:00 Coffee & Course Objectives10:00 - 10:15 Coaching Definitions (Defining terms e.g. a coach, coaching, mentoring etc.)10:15 - 10:30 Coaching Individual Experience (Reviewing existing understanding of best practice based on delegates own experiences of receiving, coaching, mentoring etc.)10:30 - 11:00 Key Coaching Skills (A step-by-step guide to the coaching process) 11:00 - 11:15 Coffee 11:15 - 12:00 Key Coaching Skills (Continued)(A series of exercises designed to practice key coaching skills) 12:00 - 12:30 Feedback v Criticism (The difference between feedback and criticism coupled with practice giving constructive feedback) 12:30 - 12:45 Opportunities for Coaching in the Work Environment (Identifying workplace situations which naturally lend themselves opportunities for coaching employees) 12:45 - 13:00 Identification of Coaching Needs (Reviewing the learner\\\'s needs) 13:00 - 13:45 Lunch 13:45 - 15:00 Coaching in Practice (Role-play and practical) 15:00 - 15:15 Coffee 15:15 - 16:00 Dealing With Defensiveness (Strategies for working with defensive responses to coaching interventions) 16:00 - 16:30 Coaching Evaluation (Rate your effectiveness as a coach) 16:30 Summary & Action Plans Agreed


  • 1-day course: 5.5 CPD hours
  • 2-day course: 11 CPD hours
  • 1/2-day course: 3 CPD hours

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