Negotiating and Dispute Resolutions

Course Info

Length: 1 Week

City: London

Type: In Classroom

Available Dates

  • Apr-15-2024

    London

  • May-20-2024

    London

  • June-17-2024

    London

  • July-15-2024

    London

  • Aug-19-2024

    London

  • Sep-16-2024

    London

  • Oct-21-2024

    London

  • Nov-18-2024

    London

  • Dec-16-2024

    London

Dates in Other Venues

  • Apr-01-2024

    Paris

  • Apr-01-2024

    Singapore

  • Apr-08-2024

    Dubai

  • Apr-08-2024

    Barcelona

  • Apr-15-2024

    Amsterdam

  • Apr-22-2024

    Kuala Lumpur

  • Apr-22-2024

    Singapore

  • Apr-29-2024

    Istanbul

  • Apr-29-2024

    Paris

  • May-06-2024

    Singapore

  • May-06-2024

    Paris

  • May-13-2024

    Dubai

  • May-13-2024

    Barcelona

  • May-20-2024

    Amsterdam

  • May-27-2024

    Istanbul

  • May-27-2024

    Kuala Lumpur

  • June-03-2024

    Singapore

  • June-03-2024

    Paris

  • June-10-2024

    Dubai

  • June-10-2024

    Barcelona

  • June-17-2024

    Amsterdam

  • June-24-2024

    Istanbul

  • June-24-2024

    Kuala Lumpur

  • July-01-2024

    Paris

  • July-01-2024

    Singapore

  • July-08-2024

    Dubai

  • July-08-2024

    Barcelona

  • July-15-2024

    Amsterdam

  • July-22-2024

    Singapore

  • July-22-2024

    Kuala Lumpur

  • July-29-2024

    Paris

  • July-29-2024

    Istanbul

  • Aug-05-2024

    Paris

  • Aug-05-2024

    Singapore

  • Aug-12-2024

    Barcelona

  • Aug-12-2024

    Dubai

  • Aug-19-2024

    Kuala Lumpur

  • Aug-19-2024

    Amsterdam

  • Aug-26-2024

    Istanbul

  • Sep-02-2024

    Singapore

  • Sep-02-2024

    Paris

  • Sep-09-2024

    Dubai

  • Sep-09-2024

    Barcelona

  • Sep-16-2024

    Amsterdam

  • Sep-23-2024

    Kuala Lumpur

  • Sep-23-2024

    Singapore

  • Sep-30-2024

    Paris

  • Sep-30-2024

    Istanbul

  • Oct-07-2024

    Paris

  • Oct-07-2024

    Singapore

  • Oct-14-2024

    Barcelona

  • Oct-14-2024

    Dubai

  • Oct-21-2024

    Amsterdam

  • Oct-28-2024

    Kuala Lumpur

  • Oct-28-2024

    Istanbul

  • Nov-04-2024

    Singapore

  • Nov-04-2024

    Paris

  • Nov-11-2024

    Barcelona

  • Nov-11-2024

    Dubai

  • Nov-18-2024

    Amsterdam

  • Nov-25-2024

    Kuala Lumpur

  • Nov-25-2024

    Istanbul

  • Dec-02-2024

    Singapore

  • Dec-02-2024

    Paris

  • Dec-09-2024

    Barcelona

  • Dec-09-2024

    Dubai

  • Dec-16-2024

    Amsterdam

  • Dec-23-2024

    Kuala Lumpur

  • Dec-23-2024

    Singapore

  • Dec-30-2024

    Paris

  • Dec-30-2024

    Istanbul

Course Details

Course Outline

5 days course

 

Fundamentals of Negotiation

 

  • Methodology of negotiation and understanding the do’s and don’ts in negotiations
  • Why/how disputes occur? And how to resolve them
  • Negotiation break-down and its impact commercially
  • Understanding the concept of (BATNA)- best alternative to a negotiated agreement
  • 4 stages of negotiation – preparation, opening, bargaining and closure

 

Negotiation Tools

 

  • Understanding the need for information
  • Learning to draft a proposal for discussion
  • Discussion phase or “How to start a discussion?”
  • Learning “how to bargain?” and “how to close?”

 

Techniques of Negotiation and its Tactics/Plots

 

  • Understanding the difference of cultural and international issues
  • Concept of 3 types of negotiators – Red, purple and blue
  • How to understand body language
  • Importance of non-verbal communication
  • “Time is Money”
  • Analysing the tactics/plots and thus responding effectively

 

How to Deal with Difficult Negotiations?

 

  • Importance on active team negotiation
  • Learning to propose and persuade
  • Learning on how to act as a mediator in negotiation
  • Understanding the concept of “Focusing on Interests rather than positions”

 

Practical Applications

 

  • Case studies on effective negotiations
  • Analyse your performance
  • Practical training and action planning
  • Allocation of team and training to negotiate
  • Review of the course and “Question and Answer session”

Course Video