Operations Management and Development Training

Course Info

Length: 2 Weeks

Type: Online

Available Dates

Fees

  • July-04-2022

    2,700

  • Aug-29-2022

    2,700

  • Sep-12-2022

    2,700

  • Oct-03-2022

    2,700

  • Oct-24-2022

    2,700

  • Nov-07-2022

    2,700

  • Nov-21-2022

    2,700

  • Dec-12-2022

    2,700

  • Dec-20-2022

    2,700

  • Dec-26-2022

    2,700

  • Dec-27-2022

    2,700

  • Jan-17-2023

    2,700

Course Details

Course Outline

10 days course

 An Introduction to Successful Operations Management and Developemet 
 
  • A broad definition of operations management, including its purpose and its key principles
  • What successful operations management looks like
  • A brief history of operations management
  • The key skills, experience and personal attributes that you need to be an Operations Manage
Operations Improvement
 
  • The importance of improvement in operations management
  • Key elements of operations improvement
  • Broad approaches to improvement
  • Improvement techniques
  • Managing the improvement process
Supply Chain Management: Purchasing and Inventory
 
  • Definitions of logistics and supply chain management
  • Purchasing within SCM - why it is important
  • Purchasing within SCM - steps in the process and how to find suppliers
  • Purchasing within SCM - documents in the process and when things go wrong
Supply Chain Management: Product Development and Production
 
  • How to identify your target market
  • Conducting primary and secondary market research and different methods that you can use
  • Key stages of the product development process
  • The production and scheduling process and different types of production, including job, batch and flow production
Supply Chain Management :  Product Distribution and Marketing
 
  • Defining product distribution and different distribution channels
  • Key individuals and parties involved in the distribution process
  • Things to consider in the packaging and presentation of your product
  • Deciding on delivery options for customers
Finance and Managing Costs
 
  • The importance of finance and cost management to the field of operations management
  • Some key financial terminology and documents
  • The importance of and how to compile budgets, balance sheets and asset registers
  • What depreciation is and some common ways in which to calculate it
 Working with Employees, Contractors and Other Workers
 
  • An overview of different employment statuses, such as employed staff, contractors, subcontractors, agency workers and zero hours contracts
  • Managing employed staff, including contractual clauses and statutory entitlements
  • Contractors and subcontractors - advantages and disadvantages of using them and how to work with them in the best possible way
  • Common clauses within contracts for services
An Introduction to Project Management
 
  • What project management is and how it can relate to your role as an Operations Manager
  • The five key phases of project management
  • Examples of operations management projects, or common projects types that you may be involved in
  • What SMART objectives are and how to write them

 

More Project Methodologies in Operations Management
 
  • A definition of Six Sigma and its main principles
  • Different tools and methodologies that you can use within the Six Sigma process
  • Some strengths and potential weaknesses of the approach
  • How to maximise the value of Six Sigma
Maintaining Quality in Operations Management
 
  • Ways to ensure quality in the design and productions phases
  • The important of quality assurance and quality control, including testing
  • Features of the ISO 9000 standards for quality
  • Types of quality defects and how to deal with them
Socially and Environmentally Responsible Operations Management
 
  • An examination of corporate social responsibility and why it is an important initiative
  • How to create an effective corporate social responsibility strategy
  • A case study of a successful and wide-reaching CSR programme
  • The characteristics of a sustainable or green business

Course Video