Operations management and development involves planning, organizing, and supervising processes, and make necessary improvements for higher profitability. The adjustments in the everyday operations have to support the company’s strategic goals, so they are preceded by deep analysis and measurement of the current processes.
This 10 days course on Operations Management and development is an ideal choice for those looking to broaden their knowledge in the field of operations and equip themselves with the skills that they need to progress their career in this area.
The course will provide you with an overarching general introduction to operations management and each subsequent module will focus on two or three specific areas, giving you all of the information and detail that you need to hit the ground running in the profession. The course covers a good range of specific and technical operations information and also more general management principles with the aim of giving you a broad and all-encompassing knowledge in the field.
By the end of Operations Management and Development Training course you will be able to :
Define ‘operations’ and ‘operations management’
Identify the roles and responsibilities of operations managers in different organisational contexts
Apply the ‘transformation model’ to identify the inputs, transformation processes and outputs of an organisation
identify operational and administrative processes
Describe the boundaries of an operations system, and recognise its interfaces with other functional areas within the organisation and with its external environment.
Some of the ideas of quality management and how they can be used to facilitate improvement
How operations managers can reduce the risk of things going wrong and how they can recover when they do
How managers can project manage (among other things) improvement activities to organise the changes that improvement inevitably requires.
This Operations Management and Development Training course is ideal for :
Chief operations officers
Operations directors and managers
Heads of departments
Operations executives, officers and staff
Those who wish to learn how to develop the capabilities of their operation’s processes to improve process performance.