Chief Operating Officer (COO) Programme

Course Info

Length: 1 Week

Type: In Classroom

Available Dates

Venue

  • Nov-04-2024

    London

  • Nov-04-2024

    Amsterdam

  • Nov-11-2024

    Istanbul

  • Nov-11-2024

    Kuala Lumpur

  • Nov-18-2024

    Singapore

  • Nov-18-2024

    Paris

  • Nov-25-2024

    Dubai

  • Nov-25-2024

    Barcelona

  • Dec-02-2024

    London

  • Dec-02-2024

    Amsterdam

  • Dec-09-2024

    Istanbul

  • Dec-09-2024

    Kuala Lumpur

  • Dec-16-2024

    Paris

  • Dec-16-2024

    Singapore

  • Dec-23-2024

    Amsterdam

  • Dec-23-2024

    Barcelona

  • Dec-30-2024

    Dubai

  • Dec-30-2024

    London

  • Jan-06-2025

    Amsterdam

  • Jan-06-2025

    London

  • Jan-13-2025

    Dubai

  • Jan-13-2025

    Barcelona

  • Jan-20-2025

    Istanbul

  • Jan-20-2025

    Kuala Lumpur

  • Jan-27-2025

    Singapore

  • Jan-27-2025

    Paris

  • Feb-03-2025

    Amsterdam

  • Feb-03-2025

    London

  • Feb-10-2025

    Dubai

  • Feb-10-2025

    Barcelona

  • Feb-17-2025

    Istanbul

  • Feb-17-2025

    Kuala Lumpur

  • Feb-24-2025

    Singapore

  • Feb-24-2025

    Paris

  • Mar-03-2025

    London

  • Mar-03-2025

    Amsterdam

  • Mar-10-2025

    Dubai

  • Mar-10-2025

    Barcelona

  • Mar-17-2025

    Istanbul

  • Mar-17-2025

    Kuala Lumpur

  • Mar-24-2025

    Singapore

  • Mar-24-2025

    Paris

  • Apr-07-2025

    London

  • Apr-07-2025

    Amsterdam

  • Apr-14-2025

    Dubai

  • Apr-14-2025

    Barcelona

  • Apr-21-2025

    Istanbul

  • Apr-21-2025

    Kuala Lumpur

  • Apr-28-2025

    Singapore

  • Apr-28-2025

    Paris

  • May-05-2025

    London

  • May-05-2025

    Amsterdam

  • May-12-2025

    Barcelona

  • May-12-2025

    Dubai

  • May-19-2025

    Istanbul

  • May-19-2025

    Kuala Lumpur

  • May-26-2025

    Paris

  • May-26-2025

    Singapore

  • June-02-2025

    London

  • June-02-2025

    Amsterdam

  • June-09-2025

    Dubai

  • June-09-2025

    Barcelona

  • June-16-2025

    Istanbul

  • June-16-2025

    Kuala Lumpur

  • June-23-2025

    Singapore

  • June-30-2025

    London

  • June-30-2025

    Amsterdam

  • June-30-2025

    Paris

  • July-07-2025

    London

  • July-07-2025

    Amsterdam

  • July-14-2025

    Dubai

  • July-14-2025

    Barcelona

  • July-21-2025

    Kuala Lumpur

  • July-21-2025

    Istanbul

  • July-28-2025

    Paris

  • July-28-2025

    Singapore

  • Aug-04-2025

    London

  • Aug-04-2025

    Amsterdam

  • Aug-11-2025

    Dubai

  • Aug-11-2025

    Barcelona

  • Aug-18-2025

    Kuala Lumpur

  • Aug-18-2025

    Istanbul

  • Aug-25-2025

    Paris

  • Aug-25-2025

    Singapore

  • Sep-01-2025

    London

  • Sep-01-2025

    Amsterdam

  • Sep-08-2025

    Dubai

  • Sep-08-2025

    Barcelona

  • Sep-15-2025

    Kuala Lumpur

  • Sep-15-2025

    Istanbul

  • Sep-22-2025

    Singapore

  • Sep-29-2025

    Paris

  • Sep-29-2025

    London

  • Sep-29-2025

    Amsterdam

  • Oct-06-2025

    London

  • Oct-06-2025

    Amsterdam

  • Oct-13-2025

    Barcelona

  • Oct-13-2025

    Dubai

  • Oct-20-2025

    Kuala Lumpur

  • Oct-20-2025

    Istanbul

  • Oct-27-2025

    Paris

  • Oct-27-2025

    Singapore

  • Nov-03-2025

    London

  • Nov-03-2025

    Amsterdam

  • Nov-10-2025

    Dubai

  • Nov-10-2025

    Barcelona

  • Nov-17-2025

    Istanbul

  • Nov-17-2025

    Kuala Lumpur

  • Nov-24-2025

    Singapore

  • Nov-24-2025

    Paris

  • Dec-01-2025

    London

  • Dec-01-2025

    Amsterdam

  • Dec-08-2025

    Dubai

  • Dec-08-2025

    Barcelona

  • Dec-15-2025

    Kuala Lumpur

  • Dec-15-2025

    Istanbul

  • Dec-22-2025

    Singapore

  • Dec-29-2025

    London

  • Dec-29-2025

    Amsterdam

  • Dec-29-2025

    Paris

Course Details

Course Outline

5 days course


 
COO Roles and Responsibilities

 

  • COO Role and Responsibilities – open to interpretation; kinds of COO, definition is key to success
  • C Suite Interactions
  • Capability framework
  • Leadership and influence



Organisation and Governance
 
  • Corporate Governance – International and UK Corporate Governance Codes
  • Laws vs Governance
  • Directors and Boards of Directors – Effective Boards
  • Directors’ duties and responsibilities
  • Working with non executive directors
  • Diversity in the Boardroom
  • Legal Entity Management
  • Enterprise Risk Management
  • Regional Hub and Spoke Models
  • Parent Subsidiary relationship
  • Joint Ventures – challenges and management
  • Family Firms
  • Private Equity backed firms

Board Dynamics

 

  • Why Boards malfunction
  • Why executives fail
  • The Board evaluation and review
  • Role of the COO in working with peers
  • High performing Boards

 

 

COO Role in Strategy and Implementation
Formulating Strategy

 

  • The strategy Process
  • What makes a good strategist
  • Involvement
  • Framework for process
  • Delivering value
  • Case Study: Strategy Process, good strategy vs bad strategy
  • External analysis. Pestle,5 Forces
  • Probability/ Impact
  • Competitive landscape
  • Stakeholder Power/Interest
  • Key Success Factors and capabilities, VRIN
  • Developing strategic options
  • Ansoff Grid
  • Numerous other models
  • Innovation, Blue Ocean

 

Joint ventures and alliances
 
  • Acquisitions and mergers
  • Acquisition strategy
  • Why so many fail
  • Acquisition cases
  • Working on an acquisition
  • Implementation obstacles
  • Integrating businesses
  • Culture alignment
  • Drawing a blueprint for implementation
  • Strategy Implementation
  • Obstacles
  • Aligning Key Success Factors to KPI’s
  • Balanced Scorecard
  • Board Dashboard
  • Review process
  • Having the right strategic conversations

 

COO Role in Regulation and Reporting

 

  • Rationale, types, limitations of regulation
  • Principle Regulators
  • Key Issues and Regulatory Change
  • Regulatory Reporting
  • Compliance Processes
  • Environmental reporting
  • Ethics and social responsibility
  • Partnering with the Regulator


 

COO Role in Strategic Risk Evaluation
 
  • Types of Risk
  • The risk culture
  • Fraud, Bribery and Corruption – Bribery Act 2010, FCPA
  • Operational Risk Three Lines of Defence
  • KRIs and KPIs
  • Control Frameworks
  • Relations with Internal and External Audit
  • Managing a crisis

 

Tracking progress, measuring success and reviewing performancе
Maximising Shared Services Delivery

 

  • Compliance
  • Finance
  • Management Accounts and Statutory Financial Reports
  • Budgeting
  • Treasury
  • Role in Expense Management
  • Human Capital
  • Learning Organisation
  • Performance Management
  • Role of technology
  • Key takeaways and lessons learnt

Course Video