Advanced Supply Chain Management

Course Info

Date: May-20-2024

Length: 1 Week

City: Dubai

Fees: 3,980

Type: In Classroom

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Available Dates

  • Dec-16-2024

    Dubai

  • Jan-27-2025

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    Kuala Lumpur

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  • Dec-15-2025

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  • Dec-22-2025

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  • Dec-29-2025

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    Istanbul

Course Details

Course Outline

5 days course

 

Supply Chain Management: An Overview

 

  • Definition of Supply chain management.
  • The vital role of supply chain management.
  • The history of supply chain management.
  • The fundamentals of supply chain management.
  • Nowadays trends in supply chain management.

 

Supply Issues in Supply Chain Management

 

  • Introduction to Purchasing management.
  • The vital role of supply management in an organisation
  • The Manual Purchasing system vs. Electronic Procurement systems.
  • The Make-or-Buy decision.
  • Roles of the supply base.
  • Purchasing Organization and the advantages of Centralization and Decentralization.
  • Procurement in Government and Non-profit Agencies.

 

Creating and Managing Supplier Relationships

 

  • Building trust.
  • Shared Vision and Objectives.
  • Personal Relationships.
  • Mutual Benefits and Needs.
  • Commitment and Top Management Support.
  • Performance metrics.
  • Continuous improvement.

 

Ethical and Sustainable Sources
 
  • Understanding Ethical and sustainable sources.
  • Build up ethical and sustainable sources strategies.
  • Ethical and sustainable sourcing initiatives.
  • Early supplier involvement.
  • Strategic alliance development.
  • Rewarding supplier performance.
  • Benchmarking successful sourcing practices.

 

Demand Forecasting

 

  • Introduction to demand forecasting.
  • The importance of demand forecasting.
  • Forecasting techniques.
  • Forecast accuracy.
  • Collaborative planning, forecasting, and replenishment.

 

Resource Planning Systems

 

  • Operations planning.
  • The aggregate production plans.
  • The master production schedule.
  • The material requirement plan.
  • Capacity planning.
  • The distribution requirements plan.
  • The legacy material requirements planning systems.
  • The development of enterprise resource planning systems.
  • Implementation.

 

Inventory Management

 

  • Introduction to Inventory Management.
  • Dependent demand Vs. Independent demand.
  • Concepts and Tools of Inventory management.
  • Inventory models.
  • The Economic Order Quantity model.
  • The Quantity Discount Model.
  • The Statistical Reorder Point.

 

Process Management – Lean and Six Sigma in the Supply Chain

 

  • Lean production and the Toyota production system.
  • Lean thinking and Supply Chain Management.
  • The Elements of Lean.
  • The origins of Six Sigma quality.
  • Comparing Six Sigma and Lean.
  • Six Sigma and Supply Chain Management.
  • The statistical tools of six sigma.

 

Distribution Issues in Supply Chain Management

 

  • Transportation fundamentals.
  • Warehousing and Distribution.
  • The impact of Logistics on Supply Chain Management.
  • Environmental sustainability in logistics.
  • Logistics management software applications.
  • Global logistics and Reverse logistics.

 

Customer Relationship Management

 

  • Definition of Customer relationship management
  • Key tools and components of CRM
    • Segmenting customers.
    • Predicting customer behaviours.
    • Customer value determination.
    • Automated sales force tools.
  • Designing and implementing a successful CRM program.
  • Recent trends in CRM.

Course Video