The Complete Course on Facilities Management

Course Info

Length: 2 Weeks

Type: In Classroom

Available Dates

Venue

  • Oct-03-2022

    Zurich

  • Oct-03-2022

    London

  • Oct-10-2022

    Istanbul

  • Oct-10-2022

    Barcelona

  • Oct-10-2022

    Madrid

  • Oct-10-2022

    London

  • Oct-10-2022

    Singapore

  • Oct-10-2022

    Kuala Lumpur

  • Oct-10-2022

    Paris

  • Oct-17-2022

    Dubai

  • Oct-17-2022

    Amsterdam

  • Oct-24-2022

    Zurich

  • Oct-24-2022

    Singapore

  • Oct-31-2022

    Madrid

  • Oct-31-2022

    London

  • Oct-31-2022

    Barcelona

  • Oct-31-2022

    Kuala Lumpur

  • Oct-31-2022

    Dubai

  • Oct-31-2022

    Paris

  • Oct-31-2022

    Istanbul

  • Oct-31-2022

    Amsterdam

  • Nov-07-2022

    Amsterdam

  • Nov-07-2022

    Singapore

  • Nov-07-2022

    Istanbul

  • Nov-07-2022

    Madrid

  • Nov-07-2022

    Dubai

  • Nov-14-2022

    Barcelona

  • Nov-14-2022

    Kuala Lumpur

  • Nov-14-2022

    Zurich

  • Nov-14-2022

    London

  • Nov-14-2022

    Paris

  • Nov-21-2022

    Istanbul

  • Nov-21-2022

    Dubai

  • Nov-21-2022

    Madrid

  • Nov-28-2022

    Amsterdam

  • Nov-28-2022

    Barcelona

  • Nov-28-2022

    Singapore

  • Nov-28-2022

    Kuala Lumpur

  • Nov-28-2022

    Zurich

  • Nov-28-2022

    Paris

  • Nov-28-2022

    London

  • Dec-05-2022

    Zurich

  • Dec-05-2022

    Kuala Lumpur

  • Dec-05-2022

    Dubai

  • Dec-05-2022

    Paris

  • Dec-05-2022

    Barcelona

  • Dec-05-2022

    London

  • Dec-12-2022

    Amsterdam

  • Dec-12-2022

    Madrid

  • Dec-12-2022

    Singapore

  • Dec-12-2022

    Istanbul

  • Dec-19-2022

    Kuala Lumpur

  • Dec-19-2022

    Barcelona

  • Dec-19-2022

    London

  • Dec-19-2022

    Zurich

  • Dec-19-2022

    Paris

  • Dec-20-2022

    Dubai

  • Dec-20-2022

    Istanbul

  • Dec-26-2022

    Dubai

  • Dec-26-2022

    Istanbul

  • Dec-26-2022

    Amsterdam

  • Dec-26-2022

    Singapore

  • Dec-26-2022

    Madrid

  • Dec-27-2022

    Madrid

  • Sep-19-2023

    Zurich

  • Sep-19-2023

    Paris

  • Sep-19-2023

    Madrid

  • Sep-19-2023

    Dubai

  • Sep-19-2023

    Barcelona

Course Details

Course Outline

10 days course

 

An Overview of Facilities Management

 

  • The Facilities Management process in general
  • Facilities Management as a business within a business
  • Facilities phases, planning and realization
  • Relationship between Facilities Management and Asset Management

 

The Basic Elements of Facilities Management:

 

  • Strategic & annual planning
  • Design, build, and maintain recycle
  • Operations & Services
  • Work planning & control
  • Maintenance & repair
  • Information management

 

Preventive Maintenance & Maintenance Strategy:
 
  • Understanding risk
  • Risk-Based Maintenance - the methodology
  • Seven steps in developing an efficient and risk-based maintenance strategy
  • Defining maintenance tasks
  • Case study
  • Typical inspection & maintenance tasks for utilities

 

Outsourcing and Contracting:
 
  • What to outsource and what not
  • Choosing the right contractor
  • How to manage this
  • Contract types
  • The contracting cycle
  • Service level agreements

 

Performance Monitoring and Benchmarking
 
  • Continuous improvement
  • Target setting as a starting point
  • Monitoring performance: development and use of Key Performance Indicators
  • The Facilities Management Balanced Scorecard (FMBSC)
  • Assessments, audits and benchmarking; practical exercise in auditing
  • Course review/Wrap up
MAINTENANCE AND REPAIRS
 
  • Heating, Ventilation and Air Conditioning (HVAC) Maintenance
  • Lifts and Escalators Maintenance
  • Structural and Buildings Maintenance
  • Fire systems maintenance including IT Infrastructure
  • Environmental elements of Facilities Management

 

MANAGEMENT AND CONTROL

 

  • Managing Internal Customer Service and Expectations
  • Managing Risk
  • Controlling Costs
  • Service Level Agreements
  • Contractors’ Performance
  • Space Management
ROLE & CONTRIBUTION OF THE MAINTENANCE FUNCTION WITHIN THE ORGANISATION

 

  • Overview of the maintenance function
  • Key principles within maintenance management
  • The impact of “up-time” on the organisation
  • The impacts of “downtime” on the organization

 

KEY MAINTENANCE STRATEGIES

 

  • Developing preventative maintenance strategy
  • Developing corrective maintenance strategy
  • Developing emergency maintenance strategy
  • Monitoring & measuring the combined strategy effectiveness
 
UTILISING KEY METHODOLOGIES WITHIN MAINTENANCE

 

  • Calculating the mean time between failure
  • The “Bathtub” failure model
  • Probability analysis
  • Risk management – The FMEA model

 

HEALTH, SAFETY, ENVIRONMENTAL AND WORKPLACE LEGISLATION
 
  • Health and Safety at Work
  • Handling workplace law
  • Environmental efficiency
  • External accreditation systems – safety, quality and environmental

 

MANAGING MAINTENANCE SYSTEMS

 

  • Managing the maintenance budget
  • Variance analysis & corrective actions
  • Engaging with stakeholders
  • Measuring & reporting upon maintenance systems benefits – risk avoidance, service availability metrics & financial benefits