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Thanks to information technology, the hospitality industry has eliminated old-fashioned paperwork methods and shifted to automating every aspect of its operations. Information technology and computer systems have had a significant impact on enhancing client experience and streamlining operations within the hospitality industry.
To remine competitive, hospitality professionals must integrate advanced technology into their establishments and implement innovation strategies. This course is designed to provide a fundamental understanding of various IT applications in hospitality, and strategies to manage the usage of IT. This course covers IT applications in hospitality operations, designing and managing guest Wi-Fi networks, strategies for optimizing revenue, Integration of AI and IoT into hospitality operations, data protection and IT issues.
The course is rich in practical exercises and activities, aiming to offer participants an exceptional experience in integrating IT into their business to improve the efficiency of their operations and enhance customer experience.
Hospitality Operations