Available Dates
Venue
Dec-09-2024
Paris
Dec-09-2024
Singapore
Dec-16-2024
Dubai
Dec-16-2024
Barcelona
Dec-23-2024
Kuala Lumpur
Dec-23-2024
Amsterdam
Dec-30-2024
London
Dec-30-2024
Istanbul
Jan-06-2025
Paris
Jan-06-2025
Singapore
Jan-13-2025
London
Jan-13-2025
Amsterdam
Jan-20-2025
Barcelona
Jan-20-2025
Dubai
Jan-27-2025
Kuala Lumpur
Jan-27-2025
Istanbul
Feb-03-2025
Singapore
Feb-03-2025
Paris
Feb-10-2025
London
Feb-10-2025
Amsterdam
Feb-17-2025
Barcelona
Feb-17-2025
Dubai
Feb-24-2025
Kuala Lumpur
Feb-24-2025
Istanbul
Mar-03-2025
Paris
Mar-03-2025
Singapore
Mar-10-2025
London
Mar-10-2025
Amsterdam
Mar-17-2025
Dubai
Mar-17-2025
Barcelona
Mar-24-2025
Istanbul
Mar-24-2025
Kuala Lumpur
Apr-07-2025
Paris
Apr-07-2025
Singapore
Apr-14-2025
Amsterdam
Apr-14-2025
London
Apr-21-2025
Dubai
Apr-21-2025
Barcelona
Apr-28-2025
Istanbul
Apr-28-2025
Kuala Lumpur
May-05-2025
Singapore
May-05-2025
Paris
May-12-2025
Amsterdam
May-12-2025
London
May-19-2025
Barcelona
May-19-2025
Dubai
May-26-2025
Kuala Lumpur
May-26-2025
Istanbul
June-02-2025
Singapore
June-02-2025
Paris
June-09-2025
Amsterdam
June-09-2025
London
June-16-2025
Barcelona
June-16-2025
Dubai
June-23-2025
Kuala Lumpur
June-30-2025
Paris
June-30-2025
Istanbul
June-30-2025
Singapore
July-07-2025
Paris
July-07-2025
Singapore
July-14-2025
Amsterdam
July-14-2025
London
July-21-2025
Barcelona
July-21-2025
Dubai
July-28-2025
Kuala Lumpur
July-28-2025
Istanbul
Aug-04-2025
Singapore
Aug-04-2025
Paris
Aug-11-2025
London
Aug-11-2025
Amsterdam
Aug-18-2025
Dubai
Aug-18-2025
Barcelona
Aug-25-2025
Kuala Lumpur
Aug-25-2025
Istanbul
Sep-01-2025
Singapore
Sep-01-2025
Paris
Sep-08-2025
Amsterdam
Sep-08-2025
London
Sep-15-2025
Barcelona
Sep-15-2025
Dubai
Sep-22-2025
Kuala Lumpur
Sep-29-2025
Paris
Sep-29-2025
Singapore
Sep-29-2025
Istanbul
Oct-06-2025
Singapore
Oct-06-2025
Paris
Oct-13-2025
Amsterdam
Oct-13-2025
London
Oct-20-2025
Dubai
Oct-20-2025
Barcelona
Oct-27-2025
Kuala Lumpur
Oct-27-2025
Istanbul
Nov-03-2025
Paris
Nov-03-2025
Singapore
Nov-10-2025
Amsterdam
Nov-10-2025
London
Nov-17-2025
Barcelona
Nov-17-2025
Dubai
Nov-24-2025
Kuala Lumpur
Nov-24-2025
Istanbul
Dec-01-2025
Singapore
Dec-01-2025
Paris
Dec-08-2025
London
Dec-08-2025
Amsterdam
Dec-15-2025
Dubai
Dec-15-2025
Barcelona
Dec-22-2025
Kuala Lumpur
Dec-29-2025
Paris
Dec-29-2025
Istanbul
Dec-29-2025
Singapore
5 days course
– Introducing the 4 key stages of managing performance
– The practices on which effective performance management is built
– The responsibilities of the individual and management
– Setting the standards – behavioural and performance
– How can we define good performance?
– Agreeing goals and objectives
– Knowledge, Skill, Attitude and Behaviour and introducing the Competency approach
– Adult learning for work and learning styles, including self-assessment questionnaire.
– Conscious Competence Model.
– Methods of enabling learning and whole loop learning.
– Transferring learning to the job including the effective use of coaching and giving feedback.
– Johari Window.
– The training cycles.
– Ensuring recall.
– Delegate Motivation.
– Continuous Improvement importance.
– Training or Development – defining both.
– Recognising Competencies to meet current job requirements.
– Learning objectives and personal development options.
– Designing training for recall and behavioural change, knowledge transfer methods.
– The importance of Pre and Post-course evaluations.
– Measuring the results of a training intervention.
– Development Plans effective usage.
– Purpose, characteristics, and use of the Performance Appraisal.
– The Annual Performance Review process.
– Collecting data (Performance and Behavioural) for the Appraisal.
– Setting and agreeing on Quantitative v Qualitative Objectives – SMART Objectives.
– Behaviours are important too – how the job gets done. Setting standards for behaviours at work.
– Measuring progress against objectives.
– Regular performance monitoring and assessment techniques.
– Formal management of poor performance – the disciplinary process.
– How to address any performance gaps.
– The effectiveness of “Ask” rather than “Tell”.
– Coaching Methods – the GROW Model and the characteristics of a coaching session.
– Motivational and Developmental feedback.
– Giving and receiving regular on-the-job feedback.
– Identifying Good Performance and motivational feedback.
– Identifying and responding to underperformance.