Managing Employee Performance, Behaviour and Attitudes

Course Info

Length: 1 Week

Type: In Classroom

Available Dates

Venue

  • Dec-09-2024

    London

  • Dec-09-2024

    Amsterdam

  • Dec-16-2024

    Kuala Lumpur

  • Dec-16-2024

    Istanbul

  • Dec-23-2024

    Paris

  • Dec-23-2024

    Dubai

  • Dec-30-2024

    Singapore

  • Dec-30-2024

    Barcelona

  • Jan-06-2025

    Istanbul

  • Jan-06-2025

    Kuala Lumpur

  • Jan-13-2025

    Paris

  • Jan-13-2025

    Singapore

  • Jan-20-2025

    London

  • Jan-20-2025

    Amsterdam

  • Jan-27-2025

    Dubai

  • Jan-27-2025

    Barcelona

  • Feb-03-2025

    Istanbul

  • Feb-03-2025

    Kuala Lumpur

  • Feb-10-2025

    Paris

  • Feb-10-2025

    Singapore

  • Feb-17-2025

    London

  • Feb-17-2025

    Amsterdam

  • Feb-24-2025

    Barcelona

  • Feb-24-2025

    Dubai

  • Mar-03-2025

    Kuala Lumpur

  • Mar-03-2025

    Istanbul

  • Mar-10-2025

    Singapore

  • Mar-10-2025

    Paris

  • Mar-17-2025

    London

  • Mar-17-2025

    Amsterdam

  • Mar-24-2025

    Barcelona

  • Mar-24-2025

    Dubai

  • Apr-07-2025

    Kuala Lumpur

  • Apr-07-2025

    Istanbul

  • Apr-14-2025

    Paris

  • Apr-14-2025

    Singapore

  • Apr-21-2025

    Amsterdam

  • Apr-21-2025

    London

  • Apr-28-2025

    Dubai

  • Apr-28-2025

    Barcelona

  • May-05-2025

    Kuala Lumpur

  • May-05-2025

    Istanbul

  • May-12-2025

    Singapore

  • May-12-2025

    Paris

  • May-19-2025

    London

  • May-19-2025

    Amsterdam

  • May-26-2025

    Dubai

  • May-26-2025

    Barcelona

  • June-02-2025

    Istanbul

  • June-02-2025

    Kuala Lumpur

  • June-09-2025

    Paris

  • June-09-2025

    Singapore

  • June-16-2025

    London

  • June-16-2025

    Amsterdam

  • June-23-2025

    Barcelona

  • June-30-2025

    Dubai

  • June-30-2025

    Istanbul

  • June-30-2025

    Kuala Lumpur

  • July-07-2025

    Istanbul

  • July-07-2025

    Kuala Lumpur

  • July-14-2025

    Singapore

  • July-14-2025

    Paris

  • July-21-2025

    London

  • July-21-2025

    Amsterdam

  • July-28-2025

    Dubai

  • July-28-2025

    Barcelona

  • Aug-04-2025

    Kuala Lumpur

  • Aug-04-2025

    Istanbul

  • Aug-11-2025

    Paris

  • Aug-11-2025

    Singapore

  • Aug-18-2025

    London

  • Aug-18-2025

    Amsterdam

  • Aug-25-2025

    Barcelona

  • Aug-25-2025

    Dubai

  • Sep-01-2025

    Kuala Lumpur

  • Sep-01-2025

    Istanbul

  • Sep-08-2025

    Singapore

  • Sep-08-2025

    Paris

  • Sep-15-2025

    London

  • Sep-15-2025

    Amsterdam

  • Sep-22-2025

    Barcelona

  • Sep-29-2025

    Dubai

  • Sep-29-2025

    Kuala Lumpur

  • Sep-29-2025

    Istanbul

  • Oct-06-2025

    Kuala Lumpur

  • Oct-06-2025

    Istanbul

  • Oct-13-2025

    Paris

  • Oct-13-2025

    Singapore

  • Oct-20-2025

    Amsterdam

  • Oct-20-2025

    London

  • Oct-27-2025

    Barcelona

  • Oct-27-2025

    Dubai

  • Nov-03-2025

    Kuala Lumpur

  • Nov-03-2025

    Istanbul

  • Nov-10-2025

    Singapore

  • Nov-10-2025

    Paris

  • Nov-17-2025

    Amsterdam

  • Nov-17-2025

    London

  • Nov-24-2025

    Dubai

  • Nov-24-2025

    Barcelona

  • Dec-01-2025

    Istanbul

  • Dec-01-2025

    Kuala Lumpur

  • Dec-08-2025

    Singapore

  • Dec-08-2025

    Paris

  • Dec-15-2025

    London

  • Dec-15-2025

    Amsterdam

  • Dec-22-2025

    Barcelona

  • Dec-29-2025

    Dubai

  • Dec-29-2025

    Kuala Lumpur

  • Dec-29-2025

    Istanbul

Course Details

Course Outline

5 days course

Performance and the Individual:

 

  • Psychological profiles - Understanding human psychology
  • How competency frameworks support performance management
  • Human behavior survey
  • Understanding yourself
  • The Johari window
  • How are attitudes formed?
  • Your personality style explored
  • Emotional Intelligence (EI)

 

Performance Improvement Planning (PIP)

 

  • Introduction to PIP
  • Understanding performance decline
  • Factors affecting work performance
  • Work performance interviewing
  • Communication skills for performance improvement
  • Managing good performance – behavioural reinforcement theory
 
Driving Performance through Talent Management

 

  • Talent management – explored
  • Employee Resourcing in Context
  • Introducing basics of manpower planning
  • Flexibility and introducing the ‘flexible firm’
  • Differentiating succession management & talent management
  • Nationalisation & Talent Management
How to make a Performance Appraisal System Work

 

  • The principles of effective performance appraisal
  • Why performance appraisal matters
  • Performance management in a multi-cultural setting
  • Common reasons for failure and mistakes made
  • How to deal with common mistakes and minimise failure
  • How to structure an appraisal meeting - a step-by-step outline
Understanding Others
 
  • Behaviour styles – passive, aggressive, passive-aggressive & assertive
  • Giving feedback with Emotional Intelligence (EI)
  • Providing appropriate career-path planning - supporting development
  • The psychology of the group
  • An introduction to group dynamics
  • Personal Action Planning

Course Video