Benchmarking: Comparing Your Performance with the Best

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • Nov-04-2024

    Kuala Lumpur

  • Dec-02-2024

    Kuala Lumpur

  • Dec-30-2024

    Kuala Lumpur

  • Jan-06-2025

    Kuala Lumpur

  • Jan-20-2025

    Kuala Lumpur

  • Feb-17-2025

    Kuala Lumpur

  • Mar-17-2025

    Kuala Lumpur

  • Apr-21-2025

    Kuala Lumpur

  • May-19-2025

    Kuala Lumpur

  • June-16-2025

    Kuala Lumpur

  • July-21-2025

    Kuala Lumpur

  • Aug-18-2025

    Kuala Lumpur

  • Sep-15-2025

    Kuala Lumpur

  • Oct-20-2025

    Kuala Lumpur

  • Nov-17-2025

    Kuala Lumpur

  • Dec-15-2025

    Kuala Lumpur

Dates in Other Venues

  • Nov-04-2024

    Istanbul

  • Nov-11-2024

    Paris

  • Nov-11-2024

    Singapore

  • Nov-18-2024

    Amsterdam

  • Nov-18-2024

    London

  • Nov-25-2024

    Barcelona

  • Nov-25-2024

    Dubai

  • Dec-02-2024

    Istanbul

  • Dec-09-2024

    Singapore

  • Dec-09-2024

    Paris

  • Dec-16-2024

    Amsterdam

  • Dec-16-2024

    London

  • Dec-23-2024

    Dubai

  • Dec-30-2024

    Istanbul

  • Dec-30-2024

    Barcelona

  • Jan-06-2025

    Istanbul

  • Jan-06-2025

    London

  • Jan-06-2025

    Amsterdam

  • Jan-13-2025

    Barcelona

  • Jan-13-2025

    Dubai

  • Jan-20-2025

    Istanbul

  • Jan-27-2025

    Singapore

  • Jan-27-2025

    Paris

  • Feb-03-2025

    London

  • Feb-03-2025

    Amsterdam

  • Feb-10-2025

    Barcelona

  • Feb-10-2025

    Dubai

  • Feb-17-2025

    Istanbul

  • Feb-24-2025

    Singapore

  • Feb-24-2025

    Paris

  • Mar-03-2025

    London

  • Mar-03-2025

    Amsterdam

  • Mar-10-2025

    Barcelona

  • Mar-10-2025

    Dubai

  • Mar-17-2025

    Istanbul

  • Mar-24-2025

    Singapore

  • Mar-24-2025

    Paris

  • Apr-07-2025

    London

  • Apr-07-2025

    Amsterdam

  • Apr-14-2025

    Dubai

  • Apr-14-2025

    Barcelona

  • Apr-21-2025

    Istanbul

  • Apr-28-2025

    Paris

  • Apr-28-2025

    Singapore

  • May-05-2025

    London

  • May-05-2025

    Amsterdam

  • May-12-2025

    Dubai

  • May-12-2025

    Barcelona

  • May-19-2025

    Istanbul

  • May-26-2025

    Paris

  • May-26-2025

    Singapore

  • June-02-2025

    London

  • June-02-2025

    Amsterdam

  • June-09-2025

    Dubai

  • June-09-2025

    Barcelona

  • June-16-2025

    Istanbul

  • June-23-2025

    Singapore

  • June-30-2025

    Paris

  • June-30-2025

    London

  • June-30-2025

    Amsterdam

  • July-07-2025

    Amsterdam

  • July-07-2025

    London

  • July-14-2025

    Dubai

  • July-14-2025

    Barcelona

  • July-21-2025

    Istanbul

  • July-28-2025

    Paris

  • July-28-2025

    Singapore

  • Aug-04-2025

    London

  • Aug-04-2025

    Amsterdam

  • Aug-11-2025

    Barcelona

  • Aug-11-2025

    Dubai

  • Aug-18-2025

    Istanbul

  • Aug-25-2025

    Paris

  • Aug-25-2025

    Singapore

  • Sep-01-2025

    Amsterdam

  • Sep-01-2025

    London

  • Sep-08-2025

    Dubai

  • Sep-08-2025

    Barcelona

  • Sep-15-2025

    Istanbul

  • Sep-22-2025

    Singapore

  • Sep-29-2025

    Paris

  • Sep-29-2025

    London

  • Sep-29-2025

    Amsterdam

  • Oct-06-2025

    Amsterdam

  • Oct-06-2025

    London

  • Oct-13-2025

    Barcelona

  • Oct-13-2025

    Dubai

  • Oct-20-2025

    Istanbul

  • Oct-27-2025

    Singapore

  • Oct-27-2025

    Paris

  • Nov-03-2025

    London

  • Nov-03-2025

    Amsterdam

  • Nov-10-2025

    Dubai

  • Nov-10-2025

    Barcelona

  • Nov-17-2025

    Istanbul

  • Nov-24-2025

    Paris

  • Nov-24-2025

    Singapore

  • Dec-01-2025

    London

  • Dec-01-2025

    Amsterdam

  • Dec-08-2025

    Dubai

  • Dec-08-2025

    Barcelona

  • Dec-15-2025

    Istanbul

  • Dec-22-2025

    Singapore

  • Dec-29-2025

    London

  • Dec-29-2025

    Amsterdam

  • Dec-29-2025

    Paris

Course Details

Course Outline

5 days course

Performance Measurement

  • Defining performance measurement
  • Identifying the need for performance measurement
  • The application of performance measurement within organizations
  • Discussing the historical evolution of measurement
  • Understanding Key Performance indicators (KPIs) and their role in measurement
  • Discussing how to measure the right things

Benchmarking Process

  • Defining benchmarking and its key related terms
  • Explaining the history of benchmarking
  • Types of benchmarking:

  •          Strategic benchmarking
  •          Performance benchmarking
  •          Process benchmarking

  • Distinguishing between internal and external benchmarking
  • Exploring benchmarking approaches and selecting the best

Benchmarking Project

  • Discussing how to select a suitable benchmarking project
  • Strategies for executing a successful benchmarking project
  • Exploring the stages of benchmarking
  • Techniques for selecting and identifying metrics and partners
  • Methods for managing benchmarking project

Data & Analysis Tools

  • Understanding how to use data constructively
  • Overview of statistical terms and techniques
  • Exploring the importance of standard deviation and variance for benchmarking
  • Analysis techniques:

  •         The CATWODE technique
  •         RCA technique
  •         5-Whys technique
  •         Cause & Effect technique

  • Methods for collecting and analyzing benchmarking information

Benchmarking Continuous Improvement Tools

  • Discussing the importance of continuous improvement in benchmarking
  • Understanding Kaizen elements for continuous improvement
  • Exploring Six Sigma methodology for improving processes, focusing on DMAIC strategy
  • Utilizing Poka-Yoke approaches to prevent errors
  • Discussing ethical and legal considerations in benchmarking
  • Open door discussion
  • Course review and recap
  • Course evaluation and feedback