HR Processes, Culture & Change Management

Course Info

Length: 2 Weeks

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • July-08-2024

    Kuala Lumpur

  • Aug-12-2024

    Kuala Lumpur

  • Sep-09-2024

    Kuala Lumpur

  • Oct-14-2024

    Kuala Lumpur

  • Nov-11-2024

    Kuala Lumpur

  • Dec-09-2024

    Kuala Lumpur

Dates in Other Venues

  • June-17-2024

    Paris

  • June-17-2024

    Singapore

  • June-24-2024

    Dubai

  • June-24-2024

    Barcelona

  • July-01-2024

    London

  • July-01-2024

    Amsterdam

  • July-08-2024

    Istanbul

  • July-15-2024

    Singapore

  • July-15-2024

    Paris

  • July-22-2024

    Amsterdam

  • July-22-2024

    Barcelona

  • July-29-2024

    Dubai

  • July-29-2024

    London

  • Aug-05-2024

    Amsterdam

  • Aug-05-2024

    London

  • Aug-12-2024

    Istanbul

  • Aug-19-2024

    Paris

  • Aug-19-2024

    Singapore

  • Aug-26-2024

    Barcelona

  • Aug-26-2024

    Dubai

  • Sep-02-2024

    London

  • Sep-02-2024

    Amsterdam

  • Sep-09-2024

    Istanbul

  • Sep-16-2024

    Singapore

  • Sep-16-2024

    Paris

  • Sep-23-2024

    Amsterdam

  • Sep-23-2024

    Barcelona

  • Sep-30-2024

    London

  • Sep-30-2024

    Dubai

  • Oct-07-2024

    London

  • Oct-07-2024

    Amsterdam

  • Oct-14-2024

    Istanbul

  • Oct-21-2024

    Paris

  • Oct-21-2024

    Singapore

  • Oct-28-2024

    Barcelona

  • Oct-28-2024

    Dubai

  • Nov-04-2024

    Amsterdam

  • Nov-04-2024

    London

  • Nov-11-2024

    Istanbul

  • Nov-18-2024

    Singapore

  • Nov-18-2024

    Paris

  • Nov-25-2024

    Dubai

  • Nov-25-2024

    Barcelona

  • Dec-02-2024

    Amsterdam

  • Dec-02-2024

    London

  • Dec-09-2024

    Istanbul

  • Dec-16-2024

    Paris

  • Dec-16-2024

    Singapore

  • Dec-23-2024

    Barcelona

  • Dec-23-2024

    Amsterdam

  • Dec-30-2024

    Dubai

  • Dec-30-2024

    London

Course Details

Course Outline

10 days course

 

Human Resource Management for the 21st Century 
 
  • The Changing Face of Organisations and Functions
  • Key Impact of Changes on Human Resource Management
  • Human Resource Management (HRM) is not Personnel
  • New Roles and Responsibilities of HRM
  • Impact of Data Analytics and Predictive Analytics
  • Evolving Structures of HRM
  • Career Routes into HRM and Continuous Professional Development (CPD)

 

 

Performance Management in a Multi‚ÄźDimensional Organisation
 
  • Performance Management in a Multi-Cultural Environment
  • Effective Performance Management Is Changing
  • The Role of C Suite and the Responsibilities of Line Management
  • Are Objectives and Performance Standards Always Relevant?
  • Understanding the Difference between High Potential and High Performance
  • Managing High Performers and Under-performers
  • Examining the Causes of Performance Gaps
  • The Relevance of Performance Appraisal & 360° Feedback

 

 

Recruitment, Employee Resourcing & Reward
 
  • Targeted Recruitment and Selection
  • The Uses of Social Media and Mobile Recruiting
  • Need for Comprehensive Selection Tools
  • Assessment and Development Centres
  • The Psychology of Motivation
  • The Psychological Contract
  • Managing Multi-Generations in the Workplace
  • Reward Management, Remuneration and Benefits

 

Workplace Conflict & Working with Employees in Difficulty
 
  • The Inevitability of Workplace Conflict
  • Management Interventions to Avoid Conflict
  • Using Mediation in the Workplace
  • Counselling Services & Employee Assistance Programmes (EAP)
  • Managing Employee Problems – Stress Management
  • Managing Employee Problems – Bullying and Harassment
  • Equality of Opportunity, Diversity and Discrimination

 

Employee Development
 
  • Understanding the Importance of Learning and Development
  • Current Trends in L&D – Mentoring, Coaching and PDPs
  • Neuroscience Research and Learning
  • Identifying Learning & Development Needs and Meeting Them
  • How Corporate Social Responsibility Can Be Used For Development
  • Importance of Succession Planning and Talent Management
  • Personal Action Planning

 

Understanding Human Psychology and Its Impact on Change Management

 

  • What is Human Psychology?
  • Tip of the Iceberg Concept
  • Understanding Yourself
  • Developing  Self-awareness,  Trust  and  Communication 
  • How Attitudes are formed?
  • Motivation at Workplace and What Drives People to be Motivated
  • The Key Drivers of Change
  • The Need for Change Management

 

Approaches to Organizational Change
 
  • Where do you start with Organizational Change?
  • Anticipated Reaction to Change
  • What are typically the things which are required to Change?
  • Define the Scale of Organizational Change
  • Approaches to Organizational Change
  • Steps required to Implement Change
  • How to Sustain Change?
  • What is the impact of Appreciative Inquiry on Change Management?
  • Organizational Alignment around the Change

 

Change Management and Change Leadership
 
  • The Five Psychological Phases of Change and their Effective Management
  • Difference between Change Management and Change Leadership
  • Leadership and Culture in Change Management
  • Change Management and Emotional Intelligence impact on Organization Performance
  • The Key Components of Emotional Intelligence Link to Leadership
  • Emotional Quotient (EQ) vs. Intelligence Quotient (IQ)

 

Organisational Development (OD)
 
  • What is Organisational Development?
  • Introduction  to  Performance  Management Tool Namely the Balanced Scorecard
  • Defining Strategy and How to Translate It into Action and Execution
  • SWOT and PESTEL Analysis
  • Barriers and Success Factors to Strategy Execution – Culture, Leadership and Human Factors
  • Building a Strategy Focused Organisation (SFO)
  • Introduction to Strategy Maps

 

Developing Performance Contracts Framework and Scoring Mechanism

 

  • Developing Business Plan Methodology to Achieve the Strategic Direction of the Organization
  • Developing and Implementing Performance Contracts Framework between CEO and Functional Managers within the Organization
  • Developing a Comprehensive Balanced Scorecard and Scoring Mechanism for your organization using EXCEL
  • Seminar Review and Wrap-up

Course Video