Managing Employee Performance, Behaviour and Attitudes

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • June-17-2024

    Kuala Lumpur

  • July-15-2024

    Kuala Lumpur

  • Aug-19-2024

    Kuala Lumpur

  • Sep-16-2024

    Kuala Lumpur

  • Oct-21-2024

    Kuala Lumpur

  • Nov-18-2024

    Kuala Lumpur

  • Dec-16-2024

    Kuala Lumpur

Dates in Other Venues

  • June-17-2024

    Istanbul

  • June-24-2024

    Singapore

  • June-24-2024

    Paris

  • July-01-2024

    Dubai

  • July-01-2024

    Barcelona

  • July-08-2024

    Amsterdam

  • July-08-2024

    London

  • July-15-2024

    Istanbul

  • July-22-2024

    Dubai

  • July-22-2024

    Paris

  • July-29-2024

    Singapore

  • July-29-2024

    Barcelona

  • Aug-05-2024

    Barcelona

  • Aug-05-2024

    Dubai

  • Aug-12-2024

    Amsterdam

  • Aug-12-2024

    London

  • Aug-19-2024

    Istanbul

  • Aug-26-2024

    Singapore

  • Aug-26-2024

    Paris

  • Sep-02-2024

    Barcelona

  • Sep-02-2024

    Dubai

  • Sep-09-2024

    Amsterdam

  • Sep-09-2024

    London

  • Sep-16-2024

    Istanbul

  • Sep-23-2024

    Paris

  • Sep-23-2024

    Dubai

  • Sep-30-2024

    Barcelona

  • Sep-30-2024

    Singapore

  • Oct-07-2024

    Dubai

  • Oct-07-2024

    Barcelona

  • Oct-14-2024

    Amsterdam

  • Oct-14-2024

    London

  • Oct-21-2024

    Istanbul

  • Oct-28-2024

    Paris

  • Oct-28-2024

    Singapore

  • Nov-04-2024

    Barcelona

  • Nov-04-2024

    Dubai

  • Nov-11-2024

    London

  • Nov-11-2024

    Amsterdam

  • Nov-18-2024

    Istanbul

  • Nov-25-2024

    Singapore

  • Nov-25-2024

    Paris

  • Dec-02-2024

    Barcelona

  • Dec-02-2024

    Dubai

  • Dec-09-2024

    Amsterdam

  • Dec-09-2024

    London

  • Dec-16-2024

    Istanbul

  • Dec-23-2024

    Paris

  • Dec-23-2024

    Dubai

  • Dec-30-2024

    Singapore

  • Dec-30-2024

    Barcelona

Course Details

Course Outline

5 days course

Performance and the Individual:

 

  • Psychological profiles - Understanding human psychology
  • How competency frameworks support performance management
  • Human behavior survey
  • Understanding yourself
  • The Johari window
  • How are attitudes formed?
  • Your personality style explored
  • Emotional Intelligence (EI)

 

Performance Improvement Planning (PIP)

 

  • Introduction to PIP
  • Understanding performance decline
  • Factors affecting work performance
  • Work performance interviewing
  • Communication skills for performance improvement
  • Managing good performance – behavioural reinforcement theory
 
Driving Performance through Talent Management

 

  • Talent management – explored
  • Employee Resourcing in Context
  • Introducing basics of manpower planning
  • Flexibility and introducing the ‘flexible firm’
  • Differentiating succession management & talent management
  • Nationalisation & Talent Management
How to make a Performance Appraisal System Work

 

  • The principles of effective performance appraisal
  • Why performance appraisal matters
  • Performance management in a multi-cultural setting
  • Common reasons for failure and mistakes made
  • How to deal with common mistakes and minimise failure
  • How to structure an appraisal meeting - a step-by-step outline
Understanding Others
 
  • Behaviour styles – passive, aggressive, passive-aggressive & assertive
  • Giving feedback with Emotional Intelligence (EI)
  • Providing appropriate career-path planning - supporting development
  • The psychology of the group
  • An introduction to group dynamics
  • Personal Action Planning

Course Video