Simplification of Work Processes and Procedures Training

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • Mar-25-2024

    Kuala Lumpur

  • Apr-29-2024

    Kuala Lumpur

  • May-27-2024

    Kuala Lumpur

  • June-24-2024

    Kuala Lumpur

  • July-29-2024

    Kuala Lumpur

  • Aug-26-2024

    Kuala Lumpur

  • Sep-30-2024

    Kuala Lumpur

  • Oct-28-2024

    Kuala Lumpur

  • Nov-25-2024

    Kuala Lumpur

  • Dec-30-2024

    Kuala Lumpur

Dates in Other Venues

  • Mar-11-2024

    Barcelona

  • Mar-11-2024

    Dubai

  • Mar-18-2024

    London

  • Mar-18-2024

    Amsterdam

  • Mar-25-2024

    Istanbul

  • Apr-01-2024

    Paris

  • Apr-01-2024

    Singapore

  • Apr-08-2024

    Dubai

  • Apr-08-2024

    Barcelona

  • Apr-15-2024

    London

  • Apr-15-2024

    Amsterdam

  • Apr-22-2024

    Istanbul

  • Apr-22-2024

    Singapore

  • Apr-29-2024

    Paris

  • May-06-2024

    Paris

  • May-06-2024

    Singapore

  • May-13-2024

    Barcelona

  • May-13-2024

    Dubai

  • May-20-2024

    London

  • May-20-2024

    Amsterdam

  • May-27-2024

    Istanbul

  • June-03-2024

    Paris

  • June-03-2024

    Singapore

  • June-10-2024

    Dubai

  • June-10-2024

    Barcelona

  • June-17-2024

    London

  • June-17-2024

    Amsterdam

  • June-24-2024

    Istanbul

  • July-01-2024

    Singapore

  • July-01-2024

    Paris

  • July-08-2024

    Barcelona

  • July-08-2024

    Dubai

  • July-15-2024

    Amsterdam

  • July-15-2024

    London

  • July-22-2024

    Istanbul

  • July-22-2024

    Singapore

  • July-29-2024

    Paris

  • Aug-05-2024

    Singapore

  • Aug-05-2024

    Paris

  • Aug-12-2024

    Barcelona

  • Aug-12-2024

    Dubai

  • Aug-19-2024

    London

  • Aug-19-2024

    Amsterdam

  • Aug-26-2024

    Istanbul

  • Sep-02-2024

    Singapore

  • Sep-02-2024

    Paris

  • Sep-09-2024

    Barcelona

  • Sep-09-2024

    Dubai

  • Sep-16-2024

    London

  • Sep-16-2024

    Amsterdam

  • Sep-23-2024

    Singapore

  • Sep-23-2024

    Istanbul

  • Sep-30-2024

    Paris

  • Oct-07-2024

    Singapore

  • Oct-07-2024

    Paris

  • Oct-14-2024

    Dubai

  • Oct-14-2024

    Barcelona

  • Oct-21-2024

    Amsterdam

  • Oct-21-2024

    London

  • Oct-28-2024

    Istanbul

  • Nov-04-2024

    Singapore

  • Nov-04-2024

    Paris

  • Nov-11-2024

    Dubai

  • Nov-11-2024

    Barcelona

  • Nov-18-2024

    London

  • Nov-18-2024

    Amsterdam

  • Nov-25-2024

    Istanbul

  • Dec-02-2024

    Paris

  • Dec-02-2024

    Singapore

  • Dec-09-2024

    Barcelona

  • Dec-09-2024

    Dubai

  • Dec-16-2024

    Amsterdam

  • Dec-16-2024

    London

  • Dec-23-2024

    Istanbul

  • Dec-23-2024

    Singapore

  • Dec-30-2024

    Paris

Course Details

Course Outline

5 days course

 

Introduction: The Business Need for Procedures

 

  • Introduction to Management Systems.
  • What all organisations need to do.
  • The need for comprehensive documentation.
  • Policies, purpose and content.
  • Writing policies.
  • Allowing for Organisational Change.

 

Designing and Developing Procedures

 

  • Practical activities.
  • Preparing to document the Management System.
  • All about Procedures.
  • Designing the Procedures.
  • Purpose and content of procedure documents.
  • Writing simple, clear and concise procedures.

 

Documentation Standards and Control

 

  • The influence of ISO9001 and other related standards.
  • Writing Work Instructions, purpose and content.
  • Applying the Palin English Standard.
  • The Management and control of Documents.
  • Forms, Tags & labels purpose and content.
  • Records: what they are and their importance.
 
Analysing and Simplifying Procedures
 
  • The use of Flowcharts and how to interpret a flowchart.
  • The problem with text and how the flowchart solves it.
  • Flowchart symbols.
  • Different types of process maps.
  • Value added maps.
  • Analysing and simplifying procedures.

 

Planning System Development & Ensuring its Integrity

 

  • Planning the development of a Management System.
  • Which procedures do we write first and why?
  • Approval and management support.
  • Documentation life cycle and review points.
  • Management System review: the power of auditing.
  • Case Studies.

Course Video