Total Quality Management (TQM)

Quality initiatives fail when they focus on tools instead of culture—but strong quality cultures drive performance, loyalty, and sustainability. How can organisations embed quality across every function?

The Total Quality Management (TQM) programme by LPC Training is a five-day intensive course designed to develop participants’ leadership, continuous improvement, customer focus, and performance control capabilities. Participants will explore practical frameworks for building organisation-wide quality excellence.

By the end of this course, participants will be able to lead sustainable quality transformation initiatives.