Effective Business Communication Techniques

Course Info

Date: Feb-19-2024

Length: 1 Week

City: London

Fees: 4,340

Type: In Classroom

the date is no longer available,
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Available Dates

  • Mar-18-2024

    London

  • Apr-15-2024

    London

  • May-20-2024

    London

  • June-17-2024

    London

  • July-15-2024

    London

  • Aug-19-2024

    London

  • Sep-16-2024

    London

  • Oct-21-2024

    London

  • Nov-18-2024

    London

  • Dec-16-2024

    London

Dates in Other Venues

  • Mar-11-2024

    Barcelona

  • Mar-11-2024

    Dubai

  • Mar-18-2024

    Amsterdam

  • Mar-25-2024

    Istanbul

  • Mar-25-2024

    Kuala Lumpur

  • Apr-01-2024

    Paris

  • Apr-01-2024

    Singapore

  • Apr-08-2024

    Dubai

  • Apr-08-2024

    Barcelona

  • Apr-15-2024

    Amsterdam

  • Apr-22-2024

    Kuala Lumpur

  • Apr-22-2024

    Singapore

  • Apr-29-2024

    Istanbul

  • Apr-29-2024

    Paris

  • May-06-2024

    Paris

  • May-06-2024

    Singapore

  • May-13-2024

    Barcelona

  • May-13-2024

    Dubai

  • May-20-2024

    Amsterdam

  • May-27-2024

    Kuala Lumpur

  • May-27-2024

    Istanbul

  • June-03-2024

    Paris

  • June-03-2024

    Singapore

  • June-10-2024

    Dubai

  • June-10-2024

    Barcelona

  • June-17-2024

    Amsterdam

  • June-24-2024

    Istanbul

  • June-24-2024

    Kuala Lumpur

  • July-01-2024

    Singapore

  • July-01-2024

    Paris

  • July-08-2024

    Barcelona

  • July-08-2024

    Dubai

  • July-15-2024

    Amsterdam

  • July-22-2024

    Kuala Lumpur

  • July-22-2024

    Singapore

  • July-29-2024

    Paris

  • July-29-2024

    Istanbul

  • Aug-05-2024

    Singapore

  • Aug-05-2024

    Paris

  • Aug-12-2024

    Barcelona

  • Aug-12-2024

    Dubai

  • Aug-19-2024

    Amsterdam

  • Aug-26-2024

    Istanbul

  • Aug-26-2024

    Kuala Lumpur

  • Sep-02-2024

    Singapore

  • Sep-02-2024

    Paris

  • Sep-09-2024

    Barcelona

  • Sep-09-2024

    Dubai

  • Sep-16-2024

    Amsterdam

  • Sep-23-2024

    Singapore

  • Sep-23-2024

    Kuala Lumpur

  • Sep-30-2024

    Istanbul

  • Sep-30-2024

    Paris

  • Oct-07-2024

    Singapore

  • Oct-07-2024

    Paris

  • Oct-14-2024

    Dubai

  • Oct-14-2024

    Barcelona

  • Oct-21-2024

    Amsterdam

  • Oct-28-2024

    Kuala Lumpur

  • Oct-28-2024

    Istanbul

  • Nov-04-2024

    Singapore

  • Nov-04-2024

    Paris

  • Nov-11-2024

    Dubai

  • Nov-11-2024

    Barcelona

  • Nov-18-2024

    Amsterdam

  • Nov-25-2024

    Kuala Lumpur

  • Nov-25-2024

    Istanbul

  • Dec-02-2024

    Paris

  • Dec-02-2024

    Singapore

  • Dec-09-2024

    Barcelona

  • Dec-09-2024

    Dubai

  • Dec-16-2024

    Amsterdam

  • Dec-23-2024

    Kuala Lumpur

  • Dec-23-2024

    Singapore

  • Dec-30-2024

    Istanbul

  • Dec-30-2024

    Paris

Course Details

Course Outline

5 days course

 

Improving Business Communication 

 

  • Barriers and pitfalls of business communication
  • Differences between written and spoken communication and their implications
  • Managing e-mails to be noticed
  • Writing effective business letters
  • Writing professional agendas and minutes
  • Writing instructions and guidelines

 

What Makes an Effective Report?
 
  • Characteristics of an effective report
  • Understanding the readers’ needs
  • Generating ideas – Mind mapping and brain storming
  • Selecting and structuring the content – logical sequencing
  • Sources of information and research techniques
  • Great beginnings and neat endings

 

The Writing Process

 

  • Managing your time and priorities
  • Sentences, paragraphs and readability
  • Critical reading and managing comments
  • Proofreading, grammar and punctuation
  • Tables, diagrams, figures and graphs
  • The executive summary
  • E-mails, Letters and Other Business Writing
  • Managing e-mails to be noticed.
  • Writing effective business letters.
  • Writing professional agendas and minutes.
  • Writing instructions and guidelines.
  • Characteristics of effective presentations.
  • Preparing a persuasive business presentation.

 

 

Presentation Skills
 
  • Characteristics of effective presentations
  • Preparing a persuasive business presentation
  • The pillars of effective presentations
  • Structuring the presentation and making a case
  • Positive body language
  • Using visuals effectively

 

 

Making a Case & Influencing Skills
 
  • Choosing words for maximum impact
  • Handling questions from your audience
  • Team presentations to convince critics
  • Supporting presentations with written documentation
  • Making a persuasive business case
  • Influencing Skills and getting support

Course Video