The Highly Productive and Effective Administrator

Administration & Secretary

Course Info

Duration: 1 Week

Type: In Classroom

Available Dates

Venue

  • Sep-27-2021

    Madrid

  • Oct-04-2021

    Kuala Lumpur

  • Oct-04-2021

    London

  • Oct-11-2021

    Istanbul

  • Oct-11-2021

    Dubai

  • Oct-18-2021

    Paris

  • Oct-18-2021

    Geneva

  • Oct-25-2021

    Madrid

  • Nov-08-2021

    Kuala Lumpur

  • Nov-08-2021

    London

  • Nov-15-2021

    Istanbul

  • Nov-15-2021

    Dubai

  • Nov-22-2021

    Paris

  • Nov-22-2021

    Geneva

  • Nov-29-2021

    Madrid

  • Dec-06-2021

    Kuala Lumpur

  • Dec-06-2021

    London

  • Dec-13-2021

    Istanbul

  • Dec-13-2021

    Dubai

  • Dec-20-2021

    Paris

  • Dec-20-2021

    Geneva

  • Dec-27-2021

    Madrid

  • Jan-03-2022

    Kuala Lumpur

  • Jan-03-2022

    London

  • Jan-10-2022

    Istanbul

  • Jan-10-2022

    Dubai

  • Jan-17-2022

    Paris

  • Jan-17-2022

    Geneva

  • Jan-24-2022

    Madrid

  • Feb-07-2022

    Kuala Lumpur

  • Feb-07-2022

    London

  • Feb-14-2022

    Istanbul

  • Feb-14-2022

    Dubai

  • Feb-21-2022

    Paris

  • Feb-21-2022

    Geneva

  • Feb-28-2022

    Madrid

  • Mar-07-2022

    Kuala Lumpur

  • Mar-07-2022

    London

  • Mar-14-2022

    Istanbul

  • Mar-14-2022

    Dubai

  • Mar-21-2022

    Paris

  • Mar-21-2022

    Geneva

  • Mar-28-2022

    Madrid

  • Apr-04-2022

    Kuala Lumpur

  • Apr-04-2022

    London

  • Apr-11-2022

    Istanbul

  • Apr-11-2022

    Dubai

  • Apr-18-2022

    Paris

  • Apr-18-2022

    Geneva

  • Apr-25-2022

    Madrid

Course Details

Course Outline

5 days course

 

Productivity and Effectiveness: Gateways to the 21st Century Administrator

 

  • What Is Productivity?
  • Efficiency versus Effectiveness: Differences and Practical Uses
  • Optimizing Quality and Quantity of Production through Streamlining
  • Signs of Inefficiencies at your Office
  • Work-Breakdown Structures
 
Effective Self-Leadership
 
  • Self-Leadership as a Prerequisite for Leading Others
  • Understanding What Makes you “Tick”: Personal Values
  • Performing a Personal SWOT Analysis
  • Building on your Talents
  • Becoming More Proactive

 

The Thinking Administrator

 

  • Using Different Thinking Techniques to Boost your Professionalism
  • Using Creativity as a Business Tool
  • Mental Blocks and Ways to Overcome Them
  • Brainstorming your Best Options
  • Solving Office Problems (and Turning Them into Opportunities)
  • Kaizen: Focusing on Continuous Improvements
  • Learning Styles for Professional Development
 

 

The Power of Your Attitude

 

  • What is Attitude? Uses of Attitude
  • Perceptions, Beliefs and their Effect on Attitude
  • Going Beyond a Positive Attitude
  • Making Things Happen: The “Can-Do” Attitude
  • Using your Attitude for Professional Excellence

 

Developing your Work Relationships
 
  • BuildingRapport with your Manager, Colleagues and Clients
  • Adaptingto Different Working Styles
  • Navigating through People Problems and Problem People
  • Enhancing your Presentation/Self-SellingSkills
  • Applyingthe Principles of Emotional Intelligence
  • Best Practices for Delivering Positive Feedback

 

Organizing and Planning for Best Performance
 
  • Setting Challenging Performance Goals
  • Putting Key Performance Indicators (KPIs) to Work
  • Utilizing Planning Strategies/Forward Thinking
  • Personal Action-Planning
  • Developing a Filing/Document Management System
  • Acquiring Stamina and Resistance to Stress

Course Video