Designing & Implementing Competency Frameworks

Human Resources

Course Info

Duration: 1 Week

Available Dates


Course Details

Course Outline

5 days course


The Role of Competency Frameworks
  • What are competencies?
  • What they are intended to do?
  • Why the competency approach is needed
  • Defining organisational competencies with business goals
  • Links to Vision, Mission, Culture and Corporate Objectives


Developing the Competency Framework System
  • Working with Stakeholders
  • Communicating the intent
  • Consideration of Assessment Factors
  • Creating and Writing the Framework Terminology
  • Examples of Frameworks: Keep It Simple
  • Testing and Calibrating The Competency Framework
  • Review the Framework: Continual Improvement


Behavioural Frameworks: Design and Development
  • Identification of the Behaviours to Measure
  • Defining the Behavioural Competency Criteria and Levels
  • Methods of Assessment and Utilisation: Psychometrics
  • Competency Requirements of People to Assess
  • Practical Assessment Exercise


Assessment Tools – Technical Frameworks
  • Designing Scales and weighting
  • Observation and feedback methods
  •  Defining the Technical Behaviours to be Measured
  • Measurement Methods, Levels and Assessment
  • Technical Data Gathering and Assessment
  • Competency Requirements of People to Assess
  • Practical Assessment Exercise


Putting Competency Frameworks to use
  • Analysis and Reporting of results
  • Identifying weaknesses and potential competency gaps
  • Using competency evidence for organisational review
  • Demonstrating ROI Utilising the Frameworks for Recruitment, Assessment and Development
  • Implementation Strategy Plan
  • Communication Plan to ensure Full Co-operation and Buy-in
  • Developing a Training Strategy of those Using the System