Comprehensive Guide to Improving Project Quality Management 2022

quality management training courses in London

Posted on May 11, 2022 at 08:05 PM

Project quality management is one of the most important aspects of any project, as it allows you to achieve the desired results at lower costs and with faster schedules. However, it is not just about timely and budgetary completion of the task; It's also about ensuring the customer gets what they want from your project.

This means you need to continue working to improve your project quality plan so that you can meet their needs and expectations most effectively.

Below is a comprehensive guide to improving project quality management 2022.


What is project quality management?

A project quality management system is how quality is applied and managed. Project quality management includes processes and activities used to determine and achieve the quality of the project's outputs to ensure that both the project outputs and the processes used to deliver outputs are within the quality plan.


Benefits of project quality management:

A mature project quality management process will increase your project's likelihood of success and achieve the following benefits:

  • Increase productivity.
  • Gain consumer trust and retain them.
  • Provide high-quality products.
  • Profits and financial gains.
  • Avoiding problems and obstacles.
  • Improving the Group's teamwork.

Project Quality Management

Project quality management tools:

1. Classification Chart:

Classification schemes or so-called convergence schemes regulate information about a product, process, complex problem or problem, such as (brainstorming sessions).


2. Matrix charts:

A matrix diagram is used to analyze data within the company structure.


3. Operation Decision Program Schemes:

Considered one of the seven management and planning tools, these schemes help identify potential errors and analyze the impact of planning these scenarios.


4. Deming Cycle:

The quality wheel or Deming wheel, consisting of four phases (plans - work - inspect - execute), is used to improve processes, services, and products in an orderly and systematic manner in the company's continuous improvement processes.


5. Prioritization matrices:

Prioritization matrices are used during brainstorming sessions to assess different problems based on specific criteria and to create a list of priority elements.


6. Network charts:

This planning visual represents the project schedule and helps plan the project from start to finish.


7. Interrelationship charts:

SixSigmaDaily defines mutual relationship charts as charts that demonstrate the relationships between cause and effect and identify variables that occur while working on the project.

Project Quality Management

Project quality management concepts:

Project managers oversee the implementation of the project's quality management schemes. The main objective here is to provide a product or service with good specifications for the customer or stakeholders. It is important to know the basic concepts of quality management:


- Customer satisfaction:

Undoubtedly, quality cannot be achieved without gaining customer satisfaction.

Therefore, the project must meet all needs, aspirations and requirements. Otherwise, the project may fail because the project product and project management did not meet the expectations of customers or stakeholders.

Therefore, applying quality control means managing operations and personnel; By approaching clients and meeting with stakeholders to keep them up to date with the project's progress and ensure that the plan is conducted as expected.


- Prevention of inspection:

Quality does not come for free. The cost of quality (COQ) is money spent on dealing with problems during the project, and later the project to fix problems.


- Continuous improvement:

The concept of high-quality project management requires a sustained effort to process results over time.

Whether through small or increasing changes or big changes, the opportunity to identify and address change is always there.


The application of quality management in projects also means continuous monitoring and documentation of any problems. The most important quality standards required for project implementation can then be used. In this way, project management becomes more efficient and will likely not repeat future errors.

Project Quality Management

Project quality management processes:

1- Quality Management Plan:

Project quality management planning is the process of determining the quality requirements and standards of the project and its outputs, documenting how the project meets the desired quality requirements. This can be done by the project manager or project management office. The main benefit of this process is to provide adequate guidance and guidance on how to manage and validate quality during the project.


2- Performance and quality assurance:

The quality assurance procedure is the process of auditing quality requirements and the results of control measurements to ensure the use of appropriate quality standards and operational requirements. The main benefit of this process is to facilitate the improvement of management processes with high quality.


3- Quality Control:

Quality control or control is the process of monitoring and recording the results of the implementation of quality activities for the implementation of the project under the predetermined financial and time constraints so that the project evaluates performance and recommends the necessary changes.


Key benefits of quality management through this process include:

- Identify the reasons for the poor quality of the project, operations or product and recommend and take action to eliminate them.

- Verification that the project's outputs and work meet the requirements of key stakeholders for final acceptance.



Through this comprehensive guide to improving project quality management, it is known that project quality management includes many aspects. To achieve the required quality, the company's team must have a clear understanding of quality expectations and determine how to measure whether you meet these expectations, with the ability to implement any necessary changes during the undertaking of projects.

So, if you are a project manager, improve your business management abilities by enrolling in quality management training courses in London, and you will be able to grow your team's knowledge and increase efficiency.