Unleashing the power of influential communication: the best strategies for success


Public Relations courses in Dubai

Posted on Jul 03, 2023 at 10:07 PM


 

Influential communication is a crucial leadership skill that is of great importance in persuading team members to follow guidance and create a comfortable and positive work climate. 

This article aims to provide an introduction to the concept of influential communication and offer advice on how to improve communication skills for better outcomes. 

By understanding the power of influential communication and implementing effective strategies, leaders can enhance their capabilities and drive success within their enterprises and businesses.

Understanding Influential Communication

Influential communication refers to an individual's ability to influence others in ways that create a social impact. This skill enables leaders to frame their speech behavior and reactions effectively, fostering empathy and connection with their audience.

It involves studying oral communication, including body language and non-verbal signals, to gauge the recipient's feelings and respond accordingly. 

By leveraging influential communication, leaders can guide their team's professional behavior and promote a harmonious work atmosphere.

Importance of Communication Skills for Leaders

To be an influential and successful leader, one must possess a range of communication skills that can attract the attention of others and facilitate behavioral change. The following skills are essential for influential communication:

  • Clarity

Clarity is key to ensuring understanding. A manager who lacks clarity in their messages confuses their team, hindering productivity and achievement of objectives. Studies have shown that 46% of employees leave meetings without a clear understanding of what is expected of them.

To avoid this, leaders must communicate with clarity, ensuring their messages are concise, relevant, and easily comprehensible.

  • Summary

Respecting other people's time is crucial in effective communication. Leaders should choose their words carefully, providing a short and impactful speech that conveys their thoughts and perspectives succinctly.

Every moment in a meeting or presentation should resonate and add value for the attendees.

  • Trust

Trust is an essential factor in influential communication. Lack of confidence in one's speech can have a negative impact on the audience.

A nervous speaker may convey tension and discomfort, while a confident and influential speaker can inspire trust, reflect strength, and project fortitude.

  • Honesty

Honesty is closely related to influential communication. Without honesty, it becomes difficult to build trust with clients, colleagues, or employees.

Honesty fosters trust and credibility, making it easier to influence others positively.

  • Persuasion

To be persuasive, leaders should follow the three points identified by Aristotle: appearing honest through body language and tone, using credible and believable slogans, and demonstrating effective empathy towards others.

Persuasion is a powerful tool in influential communication, enabling leaders to convince and motivate their team members effectively.

In addition to these five skills, leaders should also master public relations (PR) skills to become social and professional influencers. They should exhibit strong leadership qualities, possess constructive critical thinking abilities, be effective listeners, and be willing to negotiate to accommodate everyone's needs.

Impact of Influential Communication in the Workplace

The application of influential communication skills in a professional environment can yield several positive outcomes. Here are some cases where influential communication skills are valuable:


 

  • Enact Changes

When implementing changes within an organisation, leaders may encounter resistance from employees.

By utilising persuasive techniques, leaders can clarify the benefits of the proposed changes and ensure employees understand the reasons behind them.

Negotiation skills play a crucial role in finding suitable policies that address employees' concerns and maintain their sense of stability.

  • Increased Productivity

Influential communication plays a significant role in increasing productivity within a team. Leaders should effectively communicate their expectations for upcoming projects, demonstrating confidence and firmness.

Critical thinking can help identify the most effective ways to delegate tasks, while persuasive techniques can motivate team members to collaborate and contribute their best efforts.

  • Provide Feedback on Performance

Influential communication skills are valuable when providing feedback on performance. By demonstrating empathy and building trust, leaders can provide constructive feedback that encourages employees to strive for improvement.

Active listening is key to understanding employees' goals and aspirations, motivating them to excel in their work.

Improving Influential Communication Skills in the Workplace

Enhancing influential communication skills in the workplace can be achieved through several simple steps. Here are some strategies to consider:

  • Search for Common Denominators

From the beginning of a conversation, look for commonalities and shared experiences with the recipient. This helps establish a strong connection and lays the foundation for successful interactions.

Informal conversations build rapport, allowing for more meaningful discussions on important topics as both parties become comfortable sharing their thoughts.

  • Attention to Speaker

As the conversation progresses, focus on the verbal messages conveyed and provide appropriate responses. Pay attention not only to the words but also to the speaker's body language and facial expressions.

By observing these cues, you can better understand their perspective and tailor your responses accordingly. This skill becomes especially useful when applying the knowledge gained from Public Relations courses in Dubai, as it helps you effectively communicate and connect with others.

  • Asking Insight Questions

Asking insightful and relevant questions encourages the recipient to provide detailed explanations of their thoughts. These questions demonstrate a genuine interest in understanding the other person's perspective and furthering your own goals.

For example, to gauge a colleague's satisfaction with the company, ask them to evaluate their experience across various metrics.

  • Request for Observations and Comments

Seeking feedback from colleagues and supervisors is invaluable for assessing your progress in developing influential communication skills. By requesting their observations and comments, you can identify areas where you excel and areas that require improvement.

Performance review and satisfaction surveys conducted through digital platforms and online surveys are useful tools for evaluating your skills and planning for further growth.

By consistently working on improving influential communication skills, leaders can effectively convey their messages and drive positive change in their organisations.

Conclusion

Influential communication is a powerful skill that leaders must possess to create a positive and productive work environment. By mastering influential communication techniques such as clarity, summary, trust, honesty, persuasion, and active listening, leaders can inspire and motivate their team members to achieve exceptional results.

Improving influential communication skills through strategies like finding common denominators, attentive listening, insightful questioning, and seeking feedback can further enhance a leader's ability to communicate effectively.