Digital Customer Experience (DCX) Training

Course Info

Date:

2025-09-08

Length:

5 Days

Type:

In Classroom

Fees:

£ 4350

City:

Barcelona

Course ID:

CUSL1024
Available DatesVenue
2025-12-08Barcelona
2026-03-09Barcelona
2026-06-08Barcelona
2026-09-28Barcelona
2026-12-28Barcelona
Available DatesOther Venue
2025-08-25London
2025-09-08Istanbul
2025-09-08Amsterdam
2025-09-08Paris
2025-09-08Kuala Lumpur
2025-09-08Singapore
2025-09-08Dubai
2025-10-27London
2025-11-24Dubai
2025-12-08Singapore
2025-12-08Kuala Lumpur
2025-12-08Istanbul
2025-12-08London
2025-12-08Paris
2025-12-08Amsterdam
2026-01-26Dubai
2026-02-23London
2026-03-09Dubai
2026-03-09Singapore
2026-03-09Amsterdam
2026-03-09Hong Kong
2026-03-09Kuala Lumpur
2026-03-09Paris
2026-03-09Istanbul
2026-04-27London
2026-05-25Dubai
2026-06-08Singapore
2026-06-08Amsterdam
2026-06-08Paris
2026-06-08Hong Kong
2026-06-08Istanbul
2026-06-08London
2026-06-08Kuala Lumpur
2026-07-27Dubai
2026-08-10London
2026-09-28Istanbul
2026-09-28Singapore
2026-09-28Amsterdam
2026-09-28Dubai
2026-09-28Paris
2026-09-28Kuala Lumpur
2026-09-28Hong Kong
2026-10-26London
2026-11-09Dubai
2026-12-28Hong Kong
2026-12-28Singapore
2026-12-28Amsterdam
2026-12-28Paris
2026-12-28Istanbul
2026-12-28Kuala Lumpur
2026-12-28London

Course Details

  • Introduction

  • Objective

  • Who should attend

  • Course Location

As a leading Training Provider, LPC is thrilled to present an immersive and transformative course on Digital Customer Experience (DCX). In today's competitive landscape, customer-centricity is paramount, and this course is meticulously crafted to equip participants with comprehensive expertise in mastering the art of digital customer interactions.

 

Our program goes beyond the basics, delving into advanced strategies and methodologies that define exceptional DCX. Participants will explore the evolution and significance of DCX, learning to map intricate customer journeys, identify touchpoints, and leverage emotional triggers for heightened engagement.

 

With a focus on strategic implementation, the course delves into personalized experiences and multi-channel integration, utilizing cutting-edge technologies to create seamless interactions. Moreover, we emphasize the pivotal role of data-driven decision-making, empowering participants to harness metrics and analytics for continual enhancement.

 

Join LPC on this journey to not only understand but also future-proof DCX strategies, embracing innovation and emerging trends to craft extraordinary digital experiences that captivate and retain customers in the dynamic digital landscape.

Course Outline

5 days course

Understanding DCX Foundations

  • The Evolution of Customer Experience in the Digital Era
  • Importance of DCX for Businesses
  • Psychological Aspects Influencing Customer Behavior Online
  • Building Blocks of Effective Digital Customer Experience
  • Key Elements of Digital Customer Experience

Search Course

Related Courses

Logo

Subscribe to our newsletter

LONDON HEAD OFFICE

+44 20 80 900 464

info@lpcentre.com

DUBAI OFFICE

+971 43 88 00 94

dubai.training@lpcentre.com

PARIS OFFICE

+33 1 42 68 50 22

info@lpcentre.com

SINGAPORE OFFICE

+65 9690 4313

info@lpcentre.com

KUALA LUMPUR OFFICE

+60 19-305 5694

info@lpcentre.com

BARCELONA OFFICE

+34 934 925 700

info@lpcentre.com

Copyright © 2025 lpcentre.com All Rights Reserved. London Premier Centre For Training Ltd Registered in England and Wales, Company Number: 13694538
Contact - Terms and Conditions - Privacy Policy - Quality Policy - Become an instructor - Vacancies - Sitemap
DMCA.com Protection Status
Digital Customer Experience (DCX) Training course | LPC Training