Monday 18 Oct 2021
- Duration: One Week
- City: London
- Fees: Classroom: 3850 GBP / Online: 1925 GBP
Monday 18 Oct 2021
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Introduction
This Advanced Facilities Management training programme is designed to provide delegates with a comprehensive overview of the key concepts and ideas regarding facilities management within the engineering, production, facilities, and/or maintenance sectors.
In particular, successful delegates of this programme will be able to:
– Develop an understanding of the role of the facilities manager
– Understand the requirements of facilities management within the organisation
– Identify skills and competencies required by a facilities manager
– Develop effective maintenance management systems
– Appreciate and apply risk management techniques
– Incorporate key statistical methodology within maintenance planning
Course Outlines:
ROLE OF THE FACILITIES MANAGEMENT TEAM WITHIN THE ORGANISATION
– Overview of FM
– Understanding the importance of FM
– Expectations of FM
– Facilities Needs Assessment
– Defining Hard and Soft services
– Core Competencies of an FM professional
KEY ELEMENTS OF FACILITIES MANAGEMENT
– Understanding the organisational goals and objectives
– Understanding Support Services
– Managing People and Resources
– Managing Premises
– Managing Contractors on a daily basis
– Managing the Working Environment
MAINTENANCE AND REPAIRS
– Heating, Ventilation and Air Conditioning (HVAC) Maintenance
– Lifts and Escalators Maintenance
– Structural and Buildings Maintenance
– Fire systems maintenance including IT Infrastructure
– Environmental elements of Facilities Management
MANAGEMENT AND CONTROL
– Managing Internal Customer Service and Expectations
– Managing Risk
– Controlling Costs
– Service Level Agreements
– Contractors’ Performance
– Space Management
ROLE & CONTRIBUTION OF THE MAINTENANCE FUNCTION WITHIN THE ORGANISATION
– Overview of the maintenance function
– Key principles within maintenance management
– The impact of “up-time” on the organisation
– The impacts of “downtime” on the organisation
KEY MAINTENANCE STRATEGIES
– Developing preventative maintenance strategy
– Developing corrective maintenance strategy
– Developing emergency maintenance strategy
– Monitoring & measuring the combined strategy effectiveness
HEALTH, SAFETY, ENVIRONMENTAL AND WORKPLACE LEGISLATION
– Health and Safety at Work
– Handling workplace law
– Environmental efficiency
– External accreditation systems – safety, quality and environmental
UTILISING KEY METHODOLOGIES WITHIN MAINTENANCE
– Calculating mean time between failure
– The “Bath tub” failure model
– Probability analysis
– Risk management – The FMEA model
MANAGING MAINTENANCE SYSTEMS
– Managing the maintenance budget
– Variance analysis & corrective actions
– Engaging with stakeholders
– Measuring & reporting upon maintenance systems benefits – risk avoidance, service availability metrics & financial benefits