People interviewing for jobs today often fail because they are using yesterday’s strategies. Recruiting technology has become more sophisticated, and the best employers are constantly changing the way interviews are done. This course gives you detailed strategies for handling tough competency-based, or behavioural, interviews so that you can communicate the knowledge, skills, and abilities that you have and that employer’s demand.
Our Five days Advanced Interviewing Techniques Course provides effective interviewing techniques for employers and managers, to conduct successful interviews for selecting and attracting the right staff or candidate for the job role. This course will help you to become a better interviewer when recruiting and has been designed for managers who have had little formal training or experience within this area.
This Course is for anyone responsible for conducting face to face interviews within the recruitment area, whether you are an employer, team leader or line manager at work.
- Effective Interviewing Process – Learn to manage and implement a successful hiring process.
- Building Rapport With Candidates – Understand the art of communication when interviewing staff.
- Practical Interview Skills – Hire the right person for the correct role on a more consistent basis.
- Interviewing Techniques – Gain effective interviewing techniques to recruit the best possible candidates.
- Employment Law – Understand how legislation, equality and diversity impacts on the over interview.
Introductions, course programme and objectives.
- The cost of recruitment and staff turnover
- Identifying the causes of poor recruitment
- Strategies for effective recruitment practice
- The stages of recruitment.
- Designing a job description and person profile
- Analysing application forms and cv’s
- Techniques for opening the interview
The Interview as a Method of Selection
- Selection Methods
- Prevalence of the Interview as a Selection Method
- The Reliability and Validity of Interviews
- Problems with Typical Interviews: Before, During and After
- Improving Interviewing Reliability
Types of Selection Interviews
- Screening and Biographical Interviews
- Serial and Sequential Interviews
- Panel Interviews
- Structured Interviews
- Competency-Based Interviews (CBI)
- Competencies Defined
- Behavioral and Performance Indicators
- Job Profiles and Job Descriptions
- Preparing a CBI Guide
- Standardizing the Questions
- Deciding on the Rating Scale
- Organizing Venue and Material
Structure of an Interview
- Introduction Techniques
- Opening Statements/Questions
- Conducting the Interview
- Closing the Interview
- Open and Closed Questions
- Hypothetical Questions: When and How
- Leading Questions and How They Should Be Used
- Probing and Fact Finding Questions
- STAR Probing Techniques
- FACT Funneling Techniques
- Disallowed Questions
Post Interview Steps
- Classifying and Evaluating Captured Data
- Quantifying Intangibles
- Producing Interview Reports
- The Selection Decision