Best Practices in Multi Shift Operations

Best Practices in Multi shift Operations

Sunday 25 July 2021

  • Duration: One Week
  • City: Dubai
  • Fees: Classroom: 4200 GBP / Online: 1900 GBP

Introduction:

This course will provide the skills for efficient management of multi-shift operations and would convey how the biggest companies in the world are managing the multi-shift and 24 hour operations efficiently.

24-hour operations are required for companies in this highly competitive world and hence high skills are required for efficient management of these operations.

Understanding how to make multi-shifts is another skill that will be provided through this course.

Thus, this course is for all persons/company officials who are authorized to manage multi-shift operations.

Course Objectives:

  • Understanding the problems of 24/7 work operations
  • Procedures/techniques to deal with the problems
  • Efficient management of a multi-shift operations
  • How to make different shifts for the workmen
  • Analysing the performance and exploring different shift schedules
  • Analysing and creating an action plan

Course Outlines:

Day 1

Methodology of Multi-Shift Operations and Recognising the Problems

  • Measuring the work operation and self-assessment
  • How to communicate efficiently?
  • Consistency in approach
  • Handing over of shift and change of shifts
  • Recognising the world benchmark in multi-shift operations and trying to adapt

Day 2

Case Studies on Efficient Handing Over and Shift Change and Continuity of Operations

  • How to effectively communicate and manage all shifts?
  • Communications with shift leader
  • Teamwork and effective operation procedures
  • Training on shift teams

Day 3

Effective Shift Supervisors and 24 Hour Operations

  • Understanding the role of the supervisor
  • Training of the shift supervisor
  • Concept of “Continuous Improvement”
  • Concept of “Kaizen” and implementation TPS methodology and 5S methodology
  • Understanding the methodology of “GEMBA” – a Japanese term meaning “the actual place”

Day 4

Understanding the Advantages and Disadvantages of Multi-Shift Operations

  • Effect of fatigue and injuries in multi-shift operations
  • Scheduling of alternate shifts
  • Analysing delegate shift schedules
  • Understanding the body clock and circadian rhythms and its importance in shift management

Day 5

Understanding and Dealing with the Issues of People in Multi-Shift Management

  • How to deal with poor performance?
  • Motivation and counselling
  • Importance of discipline in shift operations
  • Consistent approach
  • How to manage and analyse performance and provide efficient reviews
  • Case studies on Action plan and multi-shift operations in biggest companies
  • Review of the course and “Question and Answer session”
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