Best Techniques in Building Services Management

Best Techniques in Building Services Management

Monday 12 Apr 2021

  • Duration: One Week
  • City: London
  • Fees: Classroom: 3950 GBP / Online: 1975 GBP



The significance of building services to the success of an organisation has never been noteworthy and keeps on developing. Developers and occupiers are becoming more aware of the contribution that building services make to the well-being of occupants and hence their perception of the quality of the working environment. Those involved with the design, construction, maintenance and operation will increasingly be required to deliver building services that make a demonstrable contribution to the occupier’s business.

Energy efficiency, carbon management and occupant satisfaction depend substantially on the method building services are planned, managed and operated. To upgrade these aspects, an informed strategic approach is important. Tried and tested techniques and processes are available that, when applied holistically, will deliver substantial benefits.

This course will highlight the best methods in the area and inspires participants to ensure that building services perform at their optimal level.


To provide a better Comprehending of how building services can be designed, managed and operated to:

– Boost occupant comfort, satisfaction and wellbeing.
– Add value and contribute to the success of the business of the occupier.
– Improve health safety.
– Decrease operating cost, energy use, carbon emissions and environmental impact.
– Optimise cost and value.
– Provide techniques for constant improvement and sustainable operation.

Course Outline

Day 1

Building services fundamentals

  • The function of services in commercial buildings and their impact on the core business.


Day 2

Techniques and processes for optimising cost and value

  • Programmed operation evaluation.
  • Continuous commissioning.
  • Lifetime product management.
  • Performance-based service.
  • Energy efficiency and the scope for environmental improvement.


Day 3

Making the business case and preparing the strategy

  • Motivating decision-makers.
  • Empowering those who have to deliver the results.
  • Managing business risk.


Day 4

Strategy implementation and monitoring results

  • Ensuring that rich and robust feedback is available to support continuous improvement and strategy enhancement.
  • When to get feedback.
  • Why?
  • How?
  • What to do with it?


Day 5

Case histories and “air time”

  • Sharing experience and addressing specific issues of interest to participants.
  • Course review.
  • Close.
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