Designing & Implementing Competency Frameworks

Designing & Implementing Competency Frameworks

Monday 18 Jan 2021

  • Duration: One Week
  • City: Madrid 
  • Fees: Classroom: 4250 GBP / Online: 1950 GBP



A competency framework defines the knowledge, skills, and attributes needed for people within an organization. Each individual role will have its own set of competencies needed to perform the job effectively. To develop this framework, you need to have an in-depth understanding of the roles within your business.

This course delivers in-depth content covering the design, implementation, and application of Competency Frameworks to identify, train, develop, and improve the return on investment achieved through the human resource. With the Human Capital being one of the most expensive budget items, the organizations with the ability to maximize potential and talent will deliver higher profitability and greater investment.

By the end of the course, delegates will have:

  • An awareness of competency frameworks
  • Reviewed how they differ from other methods
  • Reviewed the uses of competency frameworks in the HR context
  • knowledge of Utilising the framework for recruitment, assessment identification and development purposes
  • knowledge to explain competencies to their managers and supervisors
  • Described the process through which competencies are identified
  • Identified the benefits of a competency framework
  • Developed an action plan for implementation in the workplace

Who Should Attend?

Managers, superintendents, supervisors, and officers in the functions of Human Resources and/or training and development. The Competencies: Design, Development and Implementation program is also very useful for line managers whose organization is currently, or about to start, using competencies as a framework for recruiting, selecting and training employees.

Course Content

Day 1

The Role of Competency Frameworks

  • What are competencies?
  • What they are intended to do?
  • Why the competency approach is needed
  • Defining organisational competencies with business goals
  • Links to Vision, Mission, Culture and Corporate Objectives

Day 2

Developing the Competency Framework System

  • Working with Stakeholders
  • Communicating the intent
  • Consideration of Assessment Factors
  • Creating and Writing the Framework Terminology
  • Examples of Frameworks: Keep It Simple
  • Testing and Calibrating The Competency Framework
  • Review the Framework: Continual Improvement

Day 3

Behavioural Frameworks: Design and Development

  • Identification of the Behaviours to Measure
  • Defining the Behavioural Competency Criteria and Levels
  • Methods of Assessment and Utilisation: Psychometrics
  • Competency Requirements of People to Assess
  • Practical Assessment Exercise

Day 4

Assessment Tools – Technical Frameworks

  • Designing Scales and weighting
  • Observation and feedback methods
  •  Defining the Technical Behaviours to be Measured
  • Measurement Methods, Levels and Assessment
  • Technical Data Gathering and Assessment
  • Competency Requirements of People to Assess
  • Practical Assessment Exercise

Day 5

Putting Competency Frameworks to use

  • Analysis and Reporting of results
  • Identifying weaknesses and potential competency gaps
  • Using competency evidence for organisational review
  • Demonstrating ROI Utilising the Frameworks for Recruitment, Assessment and Development
  • Implementation Strategy Plan
  • Communication Plan to ensure Full Co-operation and Buy-in
  • Developing a Training Strategy of those Using the System
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