Office Facilities Management

Office Facilities Management

Monday 05 July 2021

  • Duration: One Week
  • City: Madrid
  • Fees: Classroom: 4250 GBP / Online: 1925 GBP



Handling office services is often shared and / or given low need, with the result that efficiency and cost-saving opportunities are lost. This in-depth course covers all the relevant topics in a day and can be tailored to the very different needs of FM professionals or those without an FM background at all.


– Practical guidance on space audits and relocation projects.
– Tips on cost-saving opportunities.
– Advice on dealing with equipment suppliers and other third parties.
– A scope on health and safety requirements.
– Guidelines on supplier contracts.
– An in-depth knowledge on fire, security and emergency planning.

Course Outline

Day 1

Comprehending the building

– Building structure.
– Utility services.
– Heating, ventilation and air conditioning.
– Energy and environmental issues.
– Planning maintenance.

Day 2

Managing the space

– What are the functional requirements?
– What are the physical constraints?
– Designing for flexibility.
– Ergonomics and choice of furniture.
– Comprehending plans.
– Managing relocation.
– Cost-saving opportunities.

Day 3

Managing the equipment

– Computers, cabling, printers, etc.
– Telephony.
– Photocopiers, fax machines, etc.
– Vending machines and kitchen equipment.
– Understanding supplier contracts.
– Rent or buy decisions and other cost-saving opportunities.

Managing health and safety

– Legal requirements.
– Risk assessments.
– Accident reporting.
– Fire safety.

Day 4

Managing security

– Security policy.
– Managing security staff / contractors.
– Emergency planning.
– Disaster recovery.

Managing third-party relationships

– Dealing with landlords and managing agents – know your rights!
– Selecting suppliers for goods and services.
– Managing suppliers and contractors.

Day 5

Managing the ‘out of office’ experience

– FM responsibility for homeworkers.
– Whose equipment?
– Health and safety issues.

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