Overview

Poor quality builds have a detrimental impact on the construction industry. On this course, you will tackle this problem with professional research and insight into the delivery of quality construction and development projects.

This course introduces learners to practical tools and good practice approaches to managing quality in construction at all stages of the project lifecycle. It has been developed to equip Quality Professionals working within the construction industry with the knowledge and skills required to contribute to their organization’s achievement of ‘right first time’.

It is also suitable for other personnel who need to have a better understanding of the application of quality in construction.

Upon successful completion of the course, learners will have the capability to participate in the integration of quality to all stages of the Construction Project Lifecycle.

Course Outlines

Day 1

 The importance of Quality in Construction

• Construction Project Life Cycle
• Management planning for construction projects against contractual requirements
• Information Management
• Project Quality Control

Day 2

Managing Change and site inspection

• Technical Assurance
• Managing Project Change
• Site Inspection & Surveillance
• Client liaison and handover

Day 3

Fundamentals of quality management

• The background of quality management
• Theories, principles and processes
• The evolution from quality control to quality management

Day 4

Quality management in construction

• Best practice tools
• Training and supervision methodology
• Compliance and communication

Day 5

Finding the Gaps in Quality in Construction

• Auditing and preparation of audit reports
• Understanding the concept of “Root cause exercise” and “Root cause analysis”
• Risk management in construction and methods for problem-solving