The Effective Supervisor/Team Leader

The Effective Supervisor/Team Leader

Monday 22 Feb 2021

  • Duration: One Week
  • City: Madrid 
  • Fees: Classroom: 4250 GBP / Online: 1950 GBP



An effective supervisor is one who offers leadership, resolves conflicts and provides an ear for their team. This is a person who can recognise their own emotion in a situation, recognise the emotions of others, is empathetic and has top-notch social skills. Your style, energy and personal effectiveness have a major impact on your team’s ability to deliver successfully and positively.

 This five-day course will help you to develop your style, skills and techniques to meet the day to day challenges your team faces and become a role model to your team. The course is participative and highly practical, using a wide range of training and learning methods.

By the end of course, you’ll be able to:

  • Consider, discuss and describe the role of the supervisor/team leader
  • Effectively plan and delegate the work of the team to meet challenging business objectives
  • Inspire and motivate your team and individuals to achieve their maximum potential
  • Agree and set stretching performance objectives with your team
  • Develop your style as a coach, trainer and mentor to help teams’ and individuals’ performance
  • Lead your team with vision and passion by making it matter
  • Identify areas of personal strength and areas for further development

Course Outlines:

Day 1

The Role of Team Leader

  • Understanding what is the supervision and leadership.
  • Discover what great leadership really looks like
  • Identifying the roles and responsibilities of a great leader within the workplace.
  • How your role fits into your organisation
  • Skills and attitudes of a team leader
  • The issues and challenges
  • Transition from team member to team leader
  • Key result areas

Day 2

Planning and Organising the Work of the Team and Team Motivation Techniques

  • Identify the importance of creating vision within the team.
  • Setting individual employee goals and team objectives.
  • Tools to become an action centred leader.
  • Keep your team motivated with meetings that matter.
  • Methods of planning and organising
  • Prioritising activities and tasks
  • Gaining commitment
  • How to develop team objectives

Day 3

Managing Performance

  • Setting objectives, standards and targets using SMART
  • Monitoring performance
  • Dealing with difficulties
  • Structuring 1-1 reviews

Day 4

The Effective Supervisor / Team Leader Role

Getting the best from individuals and the team

  • Leading to achieve
  • Motivating for results
  • Creating a conductive team environment
  • Team dynamics and development
  • Coaching and developing the team

Day 5

Communicating for Impact

  • Informing, consulting and making decisions to deliver results
  • Giving, receiving and responding to feedback
  • Team briefing – formal and informal
  • Influencing others.
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