Writing Effective Policies and Procedures

Writing Effective Policies and Procedures

Monday 24 May 2021

  • Duration: One Week
  • City: Madrid
  • Fees: Classroom: 4300 GBP / Online: 1950 GBP



This course will prepare delegates to create effective policies and procedures, vital reports, and other related documents such as Specifications and Standards. The focal point of this course will be on making these effective within the organisation and consider issues for example compliance, language, and hierarchical culture. It is important to improve this skill set because all business activities (public and private sector organisations) are administered by policies and procedures; hence, so as to play out their activity and be competitive – practicing professionals must grow such skills.

This course will Cover:

Instructions to make professional documents

highlight the fundamental clauses that appear in them

Understand genuine examples of policies and procedures

Understanding of methods used in drafting effective policies and procedures

The most effective method to keep away from vagueness and weakness

Course Outline:

Day 1

• Introduction to Policy & Procedure Writing
• Introduction
• Why Policies are important
• What makes a decent policy
• The structure of policy and procedures
• How to Start Writing Policies and Procedures
• How to Write Procedures to Increase Control
• Writing Procedures for Results

Day 2

• Setting up a Governance Policy Framework for Policies and Procedures
• The role of policy and procedures
• What needs to be included
• Who should be included
• The review process
• The approval process
• Writing styles
• Incorporation and editing of different documents; integrating into one style

Day 3

• Implementation of policy and procedures
• Auditing and Monitoring policy and procedures
• Maintaining a strategic distance from equivocalness
• Quality Management Standards – ISO 9001
• Management Commitment: The Key to Getting Procedures Used
• How to ensure staff compliance – holding users responsible
• How to notify users
• Special Cases
• Notifying Managers first
• Meeting Work Plans and Notification Forms
• Resistance factors and Dealing with resistance

Day 4

• Standard Operating Procedures (SOPs) Format
• Authorization, Production and Distribution of SOPs
• Revising and Updating Policies and Procedures
• Creating good manuals and handbooks
• What to put in a manual or handbook
• Design elements
• Production elements
• Distribution issues

Day 5

• Case Studies Analysis
• Creating a Perfect document
• Verification
• Validation
• Editing
• Proofreading
• Who Reviews?
• Board/Delegated Authority Ratification and Review Process
• Optional Group workshop/exercises
• Group discussion
• Course review/wrap-up

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