Designing and Implementing a Performance Management System

Human Resources

Course Info

Duration: 1 Week

Type: In Classroom

Available Dates

Venue

  • Sep-27-2021

    Madrid

  • Sep-27-2021

    Madrid

  • Oct-04-2021

    Kuala Lumpur

  • Oct-04-2021

    London

  • Oct-11-2021

    Istanbul

  • Oct-11-2021

    Dubai

  • Oct-11-2021

    Dubai

  • Oct-18-2021

    Paris

  • Oct-18-2021

    Geneva

  • Oct-25-2021

    Madrid

  • Oct-25-2021

    Madrid

  • Nov-08-2021

    Kuala Lumpur

  • Nov-08-2021

    London

  • Nov-15-2021

    Istanbul

  • Nov-15-2021

    Dubai

  • Nov-15-2021

    Dubai

  • Nov-22-2021

    Paris

  • Nov-22-2021

    Geneva

  • Nov-29-2021

    Madrid

  • Nov-29-2021

    Madrid

  • Dec-06-2021

    Kuala Lumpur

  • Dec-06-2021

    London

  • Dec-13-2021

    Istanbul

  • Dec-13-2021

    Dubai

  • Dec-13-2021

    Dubai

  • Dec-20-2021

    Paris

  • Dec-20-2021

    Geneva

  • Dec-27-2021

    Madrid

  • Dec-27-2021

    Madrid

  • Jan-03-2022

    Kuala Lumpur

  • Jan-03-2022

    London

  • Jan-10-2022

    Istanbul

  • Jan-10-2022

    Dubai

  • Jan-10-2022

    Dubai

  • Jan-17-2022

    Paris

  • Jan-17-2022

    Geneva

  • Jan-24-2022

    Madrid

  • Jan-24-2022

    Madrid

  • Feb-07-2022

    Kuala Lumpur

  • Feb-07-2022

    London

  • Feb-14-2022

    Istanbul

  • Feb-14-2022

    Dubai

  • Feb-14-2022

    Dubai

  • Feb-21-2022

    Paris

  • Feb-21-2022

    Geneva

  • Feb-28-2022

    Madrid

  • Feb-28-2022

    Madrid

  • Mar-07-2022

    Kuala Lumpur

  • Mar-07-2022

    London

  • Mar-14-2022

    Istanbul

  • Mar-14-2022

    Dubai

  • Mar-14-2022

    Dubai

  • Mar-21-2022

    Paris

  • Mar-21-2022

    Geneva

  • Mar-28-2022

    Madrid

  • Mar-28-2022

    Madrid

  • Apr-04-2022

    Kuala Lumpur

  • Apr-04-2022

    London

  • Apr-11-2022

    Istanbul

  • Apr-11-2022

    Dubai

  • Apr-11-2022

    Dubai

  • Apr-18-2022

    Paris

  • Apr-18-2022

    Geneva

  • Apr-25-2022

    Madrid

  • Apr-25-2022

    Madrid

Course Details

Course Outline

5 days course

 

The Role of Human Resources in Performance Management
 
  • Definition and Purpose of Performance Management
  • The Performance Management Cycle
  • Role of HR in Different Phases
  • Strategic and Administrative Role
  • Tangible and In-Tangible Responsibilities

 

An Overview of Performance Management Systems
 
  • Types of Performance Management Systems
    • Graphic Rating Scales
    • Behaviorally Anchored Rating Scales
    • Management By Objectives
    • Competency-Based
    • 360-Degree Feedback
  • Advantages and Disadvantages
  • Components and Building Blocks
  • Trends in Organizations
  • Uses and Applications of Performance Management Systems

 

Designing a Performance Management System
 
  • System Prerequisites
  • Developing Tangibles
  • Objectives
  • Key Performance Indicators
  • Targets
  • Defining Intangibles
  • Competencies
  • Values
  • Behavioral Indicators
  • Determining Weights and Percentage Score Ranges
  • Developing Performance Appraisal Templates

 

Ensuring a Successful Implementation
 
  • Pilot Implementation
  • Potential Pitfalls and Improvements
  • Marketing and Introducing the System Internally
  • System Support and Evaluation
  • Performance Management Operating Systems
  • Drafting Business Requirements

 

Coaching Managers and Employees
 
  • Coaching Managers on Developing Objectives
  • Structure of a Coaching Session
  • Structure of Appraisal Meetings
  • Build the personal case for coaching.
  • Establish some firm expectations.
  • Teach coaching skills and put them to practice.
  • Give a manager a coach.
  • Reward the best coaches with the best jobs.
  • Essential Coaching Skills / Qualities
  • Differences Between Training and Coaching
  • Coaching Styles Questionnaire
  • Questioning Skills