Lean Sigma Performance Improvement in Healthcare

At the end of this  Lean Sigma Performance Improvement in Healthcare course, you will be able to:

• Ensure their projects are linked to the achievement of their organisation’s strategic objectives
• Capture the ‘Voice of the Customer’ to ensure any potential process changes are aligned to customer requirements
• Apply the simple, robust, structured and proven approach of DMAIC (Define, Measure, Analyse, Improve & Control) to process improvement
• Apply project management, change management and financial project appraisal techniques
• Move from a ‘Functional’ to a ‘Value Stream’ view of the organisation where stakeholders work together collectively to remove waste from the ‘Value Stream’
• Understand ‘Process Behaviour’ through effective measurement and data analysis
• Prioritise opportunities for process improvement
• Develop ‘Permanent Corrective Actions’ for process failures
• Select and use the appropriate ‘Lean Six Sigma’ tools to reduce variation, defects, cycle times, lead times, waste and costs within their processes
• Influence organisational culture and employee behaviour towards supporting ‘Lean Six Sigma’
• Ensure process improvements are sustained through the use of a ‘Control Plan’
• Ensure their projects are linked to the achievement of their organisation’s strategic objectives
• Capture the ‘Voice of the Customer’ to ensure any potential process changes are aligned to customer requirements
• Apply the simple, robust, structured and proven approach of DMAIC (Define, Measure, Analyse, Improve & Control) to process improvement
• Apply project management, change management and financial project appraisal techniques
• Move from a ‘Functional’ to a ‘Value Stream’ view of the organisation where stakeholders work together collectively to remove waste from the ‘Value Stream’
• Understand ‘Process Behaviour’ through effective measurement and data analysis
• Prioritise opportunities for process improvement
• Develop ‘Permanent Corrective Actions’ for process failures
• Select and use the appropriate ‘Lean Six Sigma’ tools to reduce variation, defects, cycle times, lead times, waste and costs within their processes
• Influence organisational culture and employee behaviour towards supporting ‘Lean Six Sigma’
• Ensure process improvements are sustained through the use of a ‘Control Plan’

Whatever your Lean Sigma leadership role–from patient-facing staff to senior executive to performance improvement specialist– Lean Sigma Performance Improvement in Healthcare training course gives you an indispensable foundation for success.