Available Dates
Aug-19-2024
Kuala Lumpur
Sep-16-2024
Kuala Lumpur
Oct-21-2024
Kuala Lumpur
Nov-18-2024
Kuala Lumpur
Dec-16-2024
Kuala Lumpur
Dates in Other Venues
July-29-2024
Dubai
July-29-2024
Paris
Aug-05-2024
Dubai
Aug-05-2024
Barcelona
Aug-12-2024
Amsterdam
Aug-12-2024
London
Aug-19-2024
Istanbul
Aug-26-2024
Paris
Aug-26-2024
Singapore
Sep-02-2024
Barcelona
Sep-02-2024
Dubai
Sep-09-2024
London
Sep-09-2024
Amsterdam
Sep-16-2024
Istanbul
Sep-23-2024
Singapore
Sep-23-2024
Barcelona
Sep-30-2024
Dubai
Sep-30-2024
Paris
Oct-07-2024
Dubai
Oct-07-2024
Barcelona
Oct-14-2024
Amsterdam
Oct-14-2024
London
Oct-21-2024
Istanbul
Oct-28-2024
Paris
Oct-28-2024
Singapore
Nov-04-2024
Dubai
Nov-04-2024
Barcelona
Nov-11-2024
Amsterdam
Nov-11-2024
London
Nov-18-2024
Istanbul
Nov-25-2024
Paris
Nov-25-2024
Singapore
Dec-02-2024
Dubai
Dec-02-2024
Barcelona
Dec-09-2024
London
Dec-09-2024
Amsterdam
Dec-16-2024
Istanbul
Dec-23-2024
Singapore
Dec-23-2024
Barcelona
Dec-30-2024
Dubai
Dec-30-2024
Paris
5 days course
Why is credit control important?
The abilities of a good credit controller
The responsibilities of a credit controller
Communication methods
The chase cycle
Chasing payment: the first call
Common excuses for non-payment
Chasing payment: the second call
Chasing payment: the third call
Chase letters
Example letters
Next steps
Debt collection agencies and solicitors
Legal action
Letter before action
Submitting claims to court
Preparing for a court hearing
Further court action
Statutory demands
Bankruptcy and winding up
Voluntary arrangements
Administration orders
VAT and tax relief
Default accounts