Certified Professional in Healthcare Quality

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • Oct-07-2024

    Kuala Lumpur

  • Nov-04-2024

    Kuala Lumpur

  • Dec-02-2024

    Kuala Lumpur

  • Dec-30-2024

    Kuala Lumpur

  • Jan-20-2025

    Kuala Lumpur

  • Feb-17-2025

    Kuala Lumpur

  • Mar-17-2025

    Kuala Lumpur

  • Apr-21-2025

    Kuala Lumpur

  • May-19-2025

    Kuala Lumpur

  • June-16-2025

    Kuala Lumpur

  • July-21-2025

    Kuala Lumpur

  • Aug-18-2025

    Kuala Lumpur

  • Sep-15-2025

    Kuala Lumpur

  • Oct-20-2025

    Kuala Lumpur

  • Nov-17-2025

    Kuala Lumpur

  • Dec-15-2025

    Kuala Lumpur

Dates in Other Venues

  • Oct-07-2024

    Istanbul

  • Oct-14-2024

    Singapore

  • Oct-14-2024

    Paris

  • Oct-21-2024

    Barcelona

  • Oct-21-2024

    Dubai

  • Oct-28-2024

    Amsterdam

  • Oct-28-2024

    London

  • Nov-04-2024

    Istanbul

  • Nov-11-2024

    Paris

  • Nov-11-2024

    Singapore

  • Nov-18-2024

    Barcelona

  • Nov-18-2024

    Dubai

  • Nov-25-2024

    London

  • Nov-25-2024

    Amsterdam

  • Dec-02-2024

    Istanbul

  • Dec-09-2024

    Paris

  • Dec-09-2024

    Singapore

  • Dec-16-2024

    Barcelona

  • Dec-16-2024

    Dubai

  • Dec-23-2024

    London

  • Dec-23-2024

    Istanbul

  • Dec-30-2024

    Amsterdam

  • Jan-06-2025

    London

  • Jan-06-2025

    Amsterdam

  • Jan-13-2025

    Barcelona

  • Jan-13-2025

    Dubai

  • Jan-20-2025

    Istanbul

  • Jan-27-2025

    Paris

  • Jan-27-2025

    Singapore

  • Feb-03-2025

    Amsterdam

  • Feb-03-2025

    London

  • Feb-10-2025

    Dubai

  • Feb-10-2025

    Barcelona

  • Feb-17-2025

    Istanbul

  • Feb-24-2025

    Paris

  • Feb-24-2025

    Singapore

  • Mar-03-2025

    Amsterdam

  • Mar-03-2025

    London

  • Mar-10-2025

    Barcelona

  • Mar-10-2025

    Dubai

  • Mar-17-2025

    Istanbul

  • Mar-24-2025

    Paris

  • Mar-24-2025

    Singapore

  • Apr-07-2025

    London

  • Apr-07-2025

    Amsterdam

  • Apr-14-2025

    Barcelona

  • Apr-14-2025

    Dubai

  • Apr-21-2025

    Istanbul

  • Apr-28-2025

    Paris

  • Apr-28-2025

    Singapore

  • May-05-2025

    London

  • May-05-2025

    Amsterdam

  • May-12-2025

    Dubai

  • May-12-2025

    Barcelona

  • May-19-2025

    Istanbul

  • May-26-2025

    Paris

  • May-26-2025

    Singapore

  • June-02-2025

    Amsterdam

  • June-02-2025

    London

  • June-09-2025

    Dubai

  • June-09-2025

    Barcelona

  • June-16-2025

    Istanbul

  • June-23-2025

    Singapore

  • June-30-2025

    Amsterdam

  • June-30-2025

    London

  • June-30-2025

    Paris

  • July-07-2025

    Amsterdam

  • July-07-2025

    London

  • July-14-2025

    Dubai

  • July-14-2025

    Barcelona

  • July-21-2025

    Istanbul

  • July-28-2025

    Paris

  • July-28-2025

    Singapore

  • Aug-04-2025

    Amsterdam

  • Aug-04-2025

    London

  • Aug-11-2025

    Barcelona

  • Aug-11-2025

    Dubai

  • Aug-18-2025

    Istanbul

  • Aug-25-2025

    Paris

  • Aug-25-2025

    Singapore

  • Sep-01-2025

    London

  • Sep-01-2025

    Amsterdam

  • Sep-08-2025

    Dubai

  • Sep-08-2025

    Barcelona

  • Sep-15-2025

    Istanbul

  • Sep-22-2025

    Singapore

  • Sep-29-2025

    Paris

  • Sep-29-2025

    London

  • Sep-29-2025

    Amsterdam

  • Oct-06-2025

    London

  • Oct-06-2025

    Amsterdam

  • Oct-13-2025

    Dubai

  • Oct-13-2025

    Barcelona

  • Oct-20-2025

    Istanbul

  • Oct-27-2025

    Singapore

  • Oct-27-2025

    Paris

  • Nov-03-2025

    London

  • Nov-03-2025

    Amsterdam

  • Nov-10-2025

    Dubai

  • Nov-10-2025

    Barcelona

  • Nov-17-2025

    Istanbul

  • Nov-24-2025

    Paris

  • Nov-24-2025

    Singapore

  • Dec-01-2025

    London

  • Dec-01-2025

    Amsterdam

  • Dec-08-2025

    Dubai

  • Dec-08-2025

    Barcelona

  • Dec-15-2025

    Istanbul

  • Dec-22-2025

    Singapore

  • Dec-29-2025

    Amsterdam

  • Dec-29-2025

    Paris

  • Dec-29-2025

    London

Course Details

Course Outline

5 days course

 

Introduction to Healthcare Quality

 

  • Evolution of Healthcare Quality.
  • UK Healthcare System & Quality.
  • Principles of Quality Improvement.
  • Using Data for Performance Improvement.
  • Culture and Leadership.

 Introduction & Examination Review


  • Identify the course purpose, module purpose and objectives, and resources.
  • Determine the structure and process for the examination.
  • Identify test taking tips.
  • Recognize examination resources to use following the course.


Quality Leadership & Structure


  • Identify the alignment between a quality program and organizational systems.
  • Identify the quality role with credentialing, privileging, and quality oversight.
  • Explain how accreditation, recognition programs, and continuous readiness activities provide quality oversight.
  • Evaluate and integrate environmental safety programs.
  • Recognize statutory and regulatory requirements and outside quality resources.
  • Identify current and evolving quality practices.
  • Identify steps to create a quality-driven culture.

Information Management


  • Explain confidentiality principles and the impact of
  • Health information management on quality.
  • Explain types of information management systems.
  • Identify data types and measurements.
  • Determine how to collect, interpret, and use data.
  • Identify statistical analysis methods.
  • Apply performance improvement tools.
  • Identify additional statistical techniques.
  • Analyse data and report findings.

Performance Measurement & Process Improvement


  • Plan for performance measurement and process improvement.
  • Determine when and how to use teams for quality problems.
  • Perform or coordinate risk management activities.
  • Evaluate compliance with internal and external requirements.
  • Identify how training and education support quality efforts.
  • Communicate quality issues to staff and organization.
  • Apply change management strategies and models

Healthcare Safety


  • Recognize patient safety goals and priorities.
  • Identify the role of technology in patient safety.
  • Identify the quality professional’s role in assisting with implementing patient safety activities.


 Regulation, Accreditation and Continuous Readiness


  • Review regulatory agencies and the impact of regulations on healthcare quality and safety.
  • Understand accreditation, the value of accreditation, the accreditation process and examples of agencies offering accreditation.
  • Examine continuous readiness activities including leadership commitment, individual accountability, organizational assessment and survey
  • procedures.

Course Video