Certified Professional in Healthcare Quality

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • July-01-2024

    Kuala Lumpur

  • July-29-2024

    Kuala Lumpur

  • Aug-05-2024

    Kuala Lumpur

  • Sep-02-2024

    Kuala Lumpur

  • Sep-30-2024

    Kuala Lumpur

  • Oct-07-2024

    Kuala Lumpur

  • Nov-04-2024

    Kuala Lumpur

  • Dec-02-2024

    Kuala Lumpur

  • Dec-30-2024

    Kuala Lumpur

Dates in Other Venues

  • June-17-2024

    Barcelona

  • June-17-2024

    Dubai

  • June-24-2024

    London

  • June-24-2024

    Amsterdam

  • July-01-2024

    Istanbul

  • July-08-2024

    Paris

  • July-08-2024

    Singapore

  • July-15-2024

    Dubai

  • July-15-2024

    Barcelona

  • July-22-2024

    Istanbul

  • July-22-2024

    London

  • July-29-2024

    Amsterdam

  • Aug-05-2024

    Istanbul

  • Aug-12-2024

    Singapore

  • Aug-12-2024

    Paris

  • Aug-19-2024

    Barcelona

  • Aug-19-2024

    Dubai

  • Aug-26-2024

    London

  • Aug-26-2024

    Amsterdam

  • Sep-02-2024

    Istanbul

  • Sep-09-2024

    Singapore

  • Sep-09-2024

    Paris

  • Sep-16-2024

    Dubai

  • Sep-16-2024

    Barcelona

  • Sep-23-2024

    Istanbul

  • Sep-23-2024

    London

  • Sep-30-2024

    Amsterdam

  • Oct-07-2024

    Istanbul

  • Oct-14-2024

    Paris

  • Oct-14-2024

    Singapore

  • Oct-21-2024

    Dubai

  • Oct-21-2024

    Barcelona

  • Oct-28-2024

    London

  • Oct-28-2024

    Amsterdam

  • Nov-04-2024

    Istanbul

  • Nov-11-2024

    Singapore

  • Nov-11-2024

    Paris

  • Nov-18-2024

    Dubai

  • Nov-18-2024

    Barcelona

  • Nov-25-2024

    Amsterdam

  • Nov-25-2024

    London

  • Dec-02-2024

    Istanbul

  • Dec-09-2024

    Paris

  • Dec-09-2024

    Singapore

  • Dec-16-2024

    Dubai

  • Dec-16-2024

    Barcelona

  • Dec-23-2024

    Istanbul

  • Dec-23-2024

    London

  • Dec-30-2024

    Amsterdam

Course Details

Course Outline

5 days course

 

Introduction to Healthcare Quality

 

  • Evolution of Healthcare Quality.
  • UK Healthcare System & Quality.
  • Principles of Quality Improvement.
  • Using Data for Performance Improvement.
  • Culture and Leadership.
 
 Introduction & Examination Review
 
  • Identify the course purpose, module purpose and objectives, and resources.
  • Determine the structure and process for the examination.
  • Identify test taking tips.
  • Recognize examination resources to use following the course.

 

Quality Leadership & Structure
 

 

  • Identify the alignment between a quality program and organizational systems.
  • Identify the quality role with credentialing, privileging, and quality oversight.
  • Explain how accreditation, recognition programs, and continuous readiness activities provide quality oversight.
  • Evaluate and integrate environmental safety programs.
  • Recognize statutory and regulatory requirements and outside quality resources.
  • Identify current and evolving quality practices.
  • Identify steps to create a quality-driven culture.
 
Information Management
 

 

  • Explain confidentiality principles and the impact of
  • Health information management on quality.
  • Explain types of information management systems.
  • Identify data types and measurements.
  • Determine how to collect, interpret, and use data.
  • Identify statistical analysis methods.
  • Apply performance improvement tools.
  • Identify additional statistical techniques.
  • Analyse data and report findings.

 

 Performance Measurement & Process Improvement
 
  • Plan for performance measurement and process
  • improvement.
  • Determine when and how to use teams for quality problems.
  • Perform or coordinate risk management activities.
  • Evaluate compliance with internal and external requirements.
  • Identify how training and education support quality efforts.
  • Communicate quality issues to staff and organization.
  • Apply change management strategies and models.
 
 Healthcare Safety

 

  • Recognize patient safety goals and priorities.
  • Identify the role of technology in patient safety.
  • Identify the quality professional’s role in assisting with implementing patient safety activities.

 

 Regulation, Accreditation and Continuous Readiness

 
  • Review regulatory agencies and the impact of regulations on healthcare quality and safety.
  • Understand accreditation, the value of accreditation, the accreditation process and examples of agencies offering accreditation.
  • Examine continuous readiness activities including leadership commitment, individual accountability, organizational assessment and survey procedures.

Course Video