Quality Management Professional for Healthcare

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • Mar-18-2024

    Kuala Lumpur

  • Apr-15-2024

    Kuala Lumpur

  • May-20-2024

    Kuala Lumpur

  • June-17-2024

    Kuala Lumpur

  • July-15-2024

    Kuala Lumpur

  • Aug-19-2024

    Kuala Lumpur

  • Sep-16-2024

    Kuala Lumpur

  • Oct-21-2024

    Kuala Lumpur

  • Nov-18-2024

    Kuala Lumpur

  • Dec-16-2024

    Kuala Lumpur

Dates in Other Venues

  • Mar-04-2024

    Dubai

  • Mar-04-2024

    Barcelona

  • Mar-11-2024

    London

  • Mar-11-2024

    Amsterdam

  • Mar-18-2024

    Istanbul

  • Mar-25-2024

    Paris

  • Mar-25-2024

    Singapore

  • Apr-01-2024

    Dubai

  • Apr-01-2024

    Barcelona

  • Apr-08-2024

    Amsterdam

  • Apr-08-2024

    London

  • Apr-15-2024

    Istanbul

  • Apr-22-2024

    Singapore

  • Apr-29-2024

    Paris

  • May-06-2024

    Dubai

  • May-06-2024

    Barcelona

  • May-13-2024

    London

  • May-13-2024

    Amsterdam

  • May-20-2024

    Istanbul

  • May-27-2024

    Paris

  • May-27-2024

    Singapore

  • June-03-2024

    Dubai

  • June-03-2024

    Barcelona

  • June-10-2024

    London

  • June-10-2024

    Amsterdam

  • June-17-2024

    Istanbul

  • June-24-2024

    Singapore

  • June-24-2024

    Paris

  • July-01-2024

    Barcelona

  • July-01-2024

    Dubai

  • July-08-2024

    Amsterdam

  • July-08-2024

    London

  • July-15-2024

    Istanbul

  • July-22-2024

    Singapore

  • July-29-2024

    Paris

  • Aug-05-2024

    Dubai

  • Aug-05-2024

    Barcelona

  • Aug-12-2024

    Amsterdam

  • Aug-12-2024

    London

  • Aug-19-2024

    Istanbul

  • Aug-26-2024

    Singapore

  • Aug-26-2024

    Paris

  • Sep-02-2024

    Barcelona

  • Sep-02-2024

    Dubai

  • Sep-09-2024

    London

  • Sep-09-2024

    Amsterdam

  • Sep-16-2024

    Istanbul

  • Sep-23-2024

    Singapore

  • Sep-30-2024

    Paris

  • Oct-07-2024

    Barcelona

  • Oct-07-2024

    Dubai

  • Oct-14-2024

    London

  • Oct-14-2024

    Amsterdam

  • Oct-21-2024

    Istanbul

  • Oct-28-2024

    Paris

  • Oct-28-2024

    Singapore

  • Nov-04-2024

    Barcelona

  • Nov-04-2024

    Dubai

  • Nov-11-2024

    Amsterdam

  • Nov-11-2024

    London

  • Nov-18-2024

    Istanbul

  • Nov-25-2024

    Paris

  • Nov-25-2024

    Singapore

  • Dec-02-2024

    Dubai

  • Dec-02-2024

    Barcelona

  • Dec-09-2024

    Amsterdam

  • Dec-09-2024

    London

  • Dec-16-2024

    Istanbul

  • Dec-23-2024

    Singapore

  • Dec-30-2024

    Paris

Course Details

Course Outline

5 days course

Introduction to Quality Management in Healthcare

  • Overview of Quality Management: Definitions and principles.
  • The Importance of Quality Management in Healthcare.
  • Patient Safety: Identifying and mitigating risks in healthcare.
  • Introduction to Healthcare Standards and Regulations.

Quality Improvement Processes

  • Developing a Quality Improvement Plan.
  • Utilizing Process Improvement Methodologies (e.g., Six Sigma, Lean).
  • Root Cause Analysis in Healthcare.
  • Engaging Stakeholders in Quality Improvement Initiatives.

Tools and Techniques for Quality Control

  • Introduction to Statistical Process Control in Healthcare.
  • Key Performance Indicators and Benchmarking.
  • Data Collection and Analysis for Quality Improvement.
  • Implementing Clinical Practice Guidelines to Standardize Care.

 

Compliance and Ethics in Healthcare Quality Management

  • Understanding Regulatory Standards (e.g., JCI, ISO in healthcare).
  • Ethical Considerations in Healthcare Quality Management.
  • Patient Rights and Confidentiality.
  • Developing a Compliance Program.

Leadership and Culture in Healthcare Quality Management

  • Fostering a Culture of Quality and Safety.
  • Change Management in Healthcare.
  • Developing and Maintaining a Quality Management System.
  • Through engaging lectures, practical exercises, and discussions, participants will gain a thorough understanding of the critical role that quality management plays in delivering high-quality healthcare services.
  • This program will empower healthcare professionals with the tools and knowledge necessary to lead quality improvement initiatives within their organizations.

 

Course Video