Pioneer Skills for the HR Professionals

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • Oct-28-2024

    Kuala Lumpur

  • Nov-25-2024

    Kuala Lumpur

  • Dec-23-2024

    Kuala Lumpur

  • Jan-06-2025

    Kuala Lumpur

  • Feb-03-2025

    Kuala Lumpur

  • Mar-03-2025

    Kuala Lumpur

  • Apr-07-2025

    Kuala Lumpur

  • May-05-2025

    Kuala Lumpur

  • June-02-2025

    Kuala Lumpur

  • June-30-2025

    Kuala Lumpur

  • July-07-2025

    Kuala Lumpur

  • Aug-04-2025

    Kuala Lumpur

  • Sep-01-2025

    Kuala Lumpur

  • Sep-29-2025

    Kuala Lumpur

  • Oct-06-2025

    Kuala Lumpur

  • Nov-03-2025

    Kuala Lumpur

  • Dec-01-2025

    Kuala Lumpur

  • Dec-29-2025

    Kuala Lumpur

Dates in Other Venues

  • Oct-07-2024

    Paris

  • Oct-07-2024

    Singapore

  • Oct-14-2024

    Barcelona

  • Oct-14-2024

    Dubai

  • Oct-21-2024

    Amsterdam

  • Oct-21-2024

    London

  • Oct-28-2024

    Istanbul

  • Nov-04-2024

    Singapore

  • Nov-04-2024

    Paris

  • Nov-11-2024

    Dubai

  • Nov-11-2024

    Barcelona

  • Nov-18-2024

    London

  • Nov-18-2024

    Amsterdam

  • Nov-25-2024

    Istanbul

  • Dec-02-2024

    Paris

  • Dec-02-2024

    Singapore

  • Dec-09-2024

    Dubai

  • Dec-09-2024

    Barcelona

  • Dec-16-2024

    Amsterdam

  • Dec-16-2024

    London

  • Dec-23-2024

    Singapore

  • Dec-30-2024

    Paris

  • Dec-30-2024

    Istanbul

  • Jan-06-2025

    Istanbul

  • Jan-13-2025

    Singapore

  • Jan-13-2025

    Paris

  • Jan-20-2025

    London

  • Jan-20-2025

    Amsterdam

  • Jan-27-2025

    Dubai

  • Jan-27-2025

    Barcelona

  • Feb-03-2025

    Istanbul

  • Feb-10-2025

    Paris

  • Feb-10-2025

    Singapore

  • Feb-17-2025

    Amsterdam

  • Feb-17-2025

    London

  • Feb-24-2025

    Dubai

  • Feb-24-2025

    Barcelona

  • Mar-03-2025

    Istanbul

  • Mar-10-2025

    Singapore

  • Mar-10-2025

    Paris

  • Mar-17-2025

    London

  • Mar-17-2025

    Amsterdam

  • Mar-24-2025

    Dubai

  • Mar-24-2025

    Barcelona

  • Apr-07-2025

    Istanbul

  • Apr-14-2025

    Paris

  • Apr-14-2025

    Singapore

  • Apr-21-2025

    London

  • Apr-21-2025

    Amsterdam

  • Apr-28-2025

    Dubai

  • Apr-28-2025

    Barcelona

  • May-05-2025

    Istanbul

  • May-12-2025

    Paris

  • May-12-2025

    Singapore

  • May-19-2025

    Amsterdam

  • May-19-2025

    London

  • May-26-2025

    Barcelona

  • May-26-2025

    Dubai

  • June-02-2025

    Istanbul

  • June-09-2025

    Singapore

  • June-09-2025

    Paris

  • June-16-2025

    London

  • June-16-2025

    Amsterdam

  • June-23-2025

    Barcelona

  • June-30-2025

    Dubai

  • June-30-2025

    Istanbul

  • July-07-2025

    Istanbul

  • July-14-2025

    Singapore

  • July-14-2025

    Paris

  • July-21-2025

    London

  • July-21-2025

    Amsterdam

  • July-28-2025

    Dubai

  • July-28-2025

    Barcelona

  • Aug-04-2025

    Istanbul

  • Aug-11-2025

    Singapore

  • Aug-11-2025

    Paris

  • Aug-18-2025

    London

  • Aug-18-2025

    Amsterdam

  • Aug-25-2025

    Dubai

  • Aug-25-2025

    Barcelona

  • Sep-01-2025

    Istanbul

  • Sep-08-2025

    Paris

  • Sep-08-2025

    Singapore

  • Sep-15-2025

    London

  • Sep-15-2025

    Amsterdam

  • Sep-22-2025

    Barcelona

  • Sep-29-2025

    Istanbul

  • Sep-29-2025

    Dubai

  • Oct-06-2025

    Istanbul

  • Oct-13-2025

    Paris

  • Oct-13-2025

    Singapore

  • Oct-20-2025

    Amsterdam

  • Oct-20-2025

    London

  • Oct-27-2025

    Barcelona

  • Oct-27-2025

    Dubai

  • Nov-03-2025

    Istanbul

  • Nov-10-2025

    Singapore

  • Nov-10-2025

    Paris

  • Nov-17-2025

    Amsterdam

  • Nov-17-2025

    London

  • Nov-24-2025

    Barcelona

  • Nov-24-2025

    Dubai

  • Dec-01-2025

    Istanbul

  • Dec-08-2025

    Paris

  • Dec-08-2025

    Singapore

  • Dec-15-2025

    Amsterdam

  • Dec-15-2025

    London

  • Dec-22-2025

    Barcelona

  • Dec-29-2025

    Istanbul

  • Dec-29-2025

    Dubai

Course Details

Course Outline

5 days course

 

Introduction to Human Resource
 
  • Methodology of communication in HR
  • Relation of listening and empathy
  • Concept of “STAR and FACT” techniques
  • Concept of “Probing and Leading” techniques
  • Understanding the fundamentals of public speaking

 

Departments in Human Resource
 
  • Understanding the client centric HR department
  • Importance of customer service in HR
  • Understanding the concept of “Internal vs External” customer
  • Developing a mentality of customer service in HR

 

Preparing HR Reports
 
  • Introduction on Business writing
  • Preparing HR reports
  • Identifying and correcting mistakes while writing HR reports
  • Explanation with examples of certain HR reports

 

Resolution of Conflict
 
  • Methodology of conflict
  • Influencing skills for resolving conflict
  • Understanding the concept of TKI conflict model “Thomas-Kilmann Conflict Model”

 

 

The Way Forward
 
  • Understanding Motivation and Avoiding a Simplistic Approach
  • Where Pay and Reward Fit with Motivation
  • The Messages for Leaders
  • Evolution of HR from Tactical to Strategic           
  • Employee Relationship Management
  • The Personal Skills needed for the New Roles
  • Influencing Skills
  • Managing Conflict
  • Assertiveness

Course Video