Advanced Negotiation and Mediation

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • Mar-18-2024

    Kuala Lumpur

  • Apr-15-2024

    Kuala Lumpur

  • May-20-2024

    Kuala Lumpur

  • June-17-2024

    Kuala Lumpur

  • July-15-2024

    Kuala Lumpur

  • Aug-19-2024

    Kuala Lumpur

  • Sep-16-2024

    Kuala Lumpur

  • Oct-21-2024

    Kuala Lumpur

  • Nov-18-2024

    Kuala Lumpur

  • Dec-16-2024

    Kuala Lumpur

Dates in Other Venues

  • Mar-04-2024

    Dubai

  • Mar-04-2024

    Barcelona

  • Mar-11-2024

    London

  • Mar-11-2024

    Amsterdam

  • Mar-18-2024

    Istanbul

  • Mar-25-2024

    Singapore

  • Mar-25-2024

    Paris

  • Apr-01-2024

    Dubai

  • Apr-01-2024

    Barcelona

  • Apr-08-2024

    Amsterdam

  • Apr-08-2024

    London

  • Apr-15-2024

    Istanbul

  • Apr-22-2024

    Dubai

  • Apr-22-2024

    Paris

  • Apr-29-2024

    Singapore

  • Apr-29-2024

    Barcelona

  • May-06-2024

    Barcelona

  • May-06-2024

    Dubai

  • May-13-2024

    Amsterdam

  • May-13-2024

    London

  • May-20-2024

    Istanbul

  • May-27-2024

    Paris

  • May-27-2024

    Singapore

  • June-03-2024

    Barcelona

  • June-03-2024

    Dubai

  • June-10-2024

    London

  • June-10-2024

    Amsterdam

  • June-17-2024

    Istanbul

  • June-24-2024

    Singapore

  • June-24-2024

    Paris

  • July-01-2024

    Dubai

  • July-01-2024

    Barcelona

  • July-08-2024

    London

  • July-08-2024

    Amsterdam

  • July-15-2024

    Istanbul

  • July-22-2024

    Dubai

  • July-22-2024

    Paris

  • July-29-2024

    Barcelona

  • July-29-2024

    Singapore

  • Aug-05-2024

    Barcelona

  • Aug-05-2024

    Dubai

  • Aug-12-2024

    Amsterdam

  • Aug-12-2024

    London

  • Aug-19-2024

    Istanbul

  • Aug-26-2024

    Paris

  • Aug-26-2024

    Singapore

  • Sep-02-2024

    Dubai

  • Sep-02-2024

    Barcelona

  • Sep-09-2024

    London

  • Sep-09-2024

    Amsterdam

  • Sep-16-2024

    Istanbul

  • Sep-23-2024

    Paris

  • Sep-23-2024

    Dubai

  • Sep-30-2024

    Barcelona

  • Sep-30-2024

    Singapore

  • Oct-07-2024

    Dubai

  • Oct-07-2024

    Barcelona

  • Oct-14-2024

    London

  • Oct-14-2024

    Amsterdam

  • Oct-21-2024

    Istanbul

  • Oct-28-2024

    Paris

  • Oct-28-2024

    Singapore

  • Nov-04-2024

    Dubai

  • Nov-04-2024

    Barcelona

  • Nov-11-2024

    London

  • Nov-11-2024

    Amsterdam

  • Nov-18-2024

    Istanbul

  • Nov-25-2024

    Singapore

  • Nov-25-2024

    Paris

  • Dec-02-2024

    Dubai

  • Dec-02-2024

    Barcelona

  • Dec-09-2024

    Amsterdam

  • Dec-09-2024

    London

  • Dec-16-2024

    Istanbul

  • Dec-23-2024

    Dubai

  • Dec-23-2024

    Paris

  • Dec-30-2024

    Barcelona

  • Dec-30-2024

    Singapore

Course Details

Course Outline

5 days course

  • The basis of a negotiated settlement
  • Disputes and the need for resolution
  • The place of negotiation in the contractual resolution process
  • Distributive and integrative approach to negotiations
  • Emotion, understanding and perceptions                                         
  • Ethics and the impact on the negotiation process
  • Preparation and goal setting to maintain focus
  • The key stages in planning a negotiation
  • Information needs and sources of negotiation power
  • Taking positions during the negotiation process
  • Drafting your proposal which will open the discussion
  • The discussion and importance of timing when closing deals
  • Non-verbal communication and the interpretation of body language
  • Communication skill models used in negotiation                 
  • Proposals, influence and persuasion
  • Establishing commitment
  • Building the negotiating team
  • Managing multi-party negotiations                           
  •       Mediation: form,  anatomy, and critique
  •      Litigation, the trial, and shifts towards negotiated settlement and mediation
  •      Negotiating risk: How to determine the best choice of resolution system for your client
  • Arbitration and its relationship with court litigation
  • Case studies on dispute resolution

Course Video