Advanced Negotiation and Mediation

Course Info

Length: 1 Week

Type: Online

Available Dates

Fees

  • Apr-15-2024

    1,575

  • May-20-2024

    1,575

  • June-17-2024

    1,575

  • July-15-2024

    1,575

  • Aug-19-2024

    1,575

  • Sep-16-2024

    1,575

  • Oct-21-2024

    1,575

  • Nov-18-2024

    1,575

  • Dec-16-2024

    1,575

Course Details

Course Outline

5 days course

  • The basis of a negotiated settlement
  • Disputes and the need for resolution
  • The place of negotiation in the contractual resolution process
  • Distributive and integrative approach to negotiations
  • Emotion, understanding and perceptions                                         
  • Ethics and the impact on the negotiation process
  • Preparation and goal setting to maintain focus
  • The key stages in planning a negotiation
  • Information needs and sources of negotiation power
  • Taking positions during the negotiation process
  • Drafting your proposal which will open the discussion
  • The discussion and importance of timing when closing deals
  • Non-verbal communication and the interpretation of body language
  • Communication skill models used in negotiation                 
  • Proposals, influence and persuasion
  • Establishing commitment
  • Building the negotiating team
  • Managing multi-party negotiations                           
  •       Mediation: form,  anatomy, and critique
  •      Litigation, the trial, and shifts towards negotiated settlement and mediation
  •      Negotiating risk: How to determine the best choice of resolution system for your client
  • Arbitration and its relationship with court litigation
  • Case studies on dispute resolution

Course Video