Certified KPI Professional and Practitioner

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • June-17-2024

    Kuala Lumpur

  • July-15-2024

    Kuala Lumpur

  • Aug-19-2024

    Kuala Lumpur

  • Sep-16-2024

    Kuala Lumpur

  • Oct-21-2024

    Kuala Lumpur

  • Nov-18-2024

    Kuala Lumpur

  • Dec-16-2024

    Kuala Lumpur

Dates in Other Venues

  • June-17-2024

    Istanbul

  • June-24-2024

    Singapore

  • June-24-2024

    Paris

  • July-01-2024

    Dubai

  • July-01-2024

    Barcelona

  • July-08-2024

    Amsterdam

  • July-08-2024

    London

  • July-15-2024

    Istanbul

  • July-22-2024

    Singapore

  • July-22-2024

    Barcelona

  • July-29-2024

    Paris

  • July-29-2024

    Dubai

  • Aug-05-2024

    Dubai

  • Aug-05-2024

    Barcelona

  • Aug-12-2024

    Amsterdam

  • Aug-12-2024

    London

  • Aug-19-2024

    Istanbul

  • Aug-26-2024

    Paris

  • Aug-26-2024

    Singapore

  • Sep-02-2024

    Barcelona

  • Sep-02-2024

    Dubai

  • Sep-09-2024

    Amsterdam

  • Sep-09-2024

    London

  • Sep-16-2024

    Istanbul

  • Sep-23-2024

    Singapore

  • Sep-23-2024

    Barcelona

  • Sep-30-2024

    Dubai

  • Sep-30-2024

    Paris

  • Oct-07-2024

    Dubai

  • Oct-07-2024

    Barcelona

  • Oct-14-2024

    London

  • Oct-14-2024

    Amsterdam

  • Oct-21-2024

    Istanbul

  • Oct-28-2024

    Paris

  • Oct-28-2024

    Singapore

  • Nov-04-2024

    Dubai

  • Nov-04-2024

    Barcelona

  • Nov-11-2024

    Amsterdam

  • Nov-11-2024

    London

  • Nov-18-2024

    Istanbul

  • Nov-25-2024

    Singapore

  • Nov-25-2024

    Paris

  • Dec-02-2024

    Barcelona

  • Dec-02-2024

    Dubai

  • Dec-09-2024

    London

  • Dec-09-2024

    Amsterdam

  • Dec-16-2024

    Istanbul

  • Dec-23-2024

    Barcelona

  • Dec-23-2024

    Singapore

  • Dec-30-2024

    Paris

  • Dec-30-2024

    Dubai

Course Details

Course Outline

5 days course

Introduction to KPIs and Performance Management

  • Overview of KPIs: Definitions, types, and attributes.
  • The Role of KPIs in Performance Management.
  • Linking KPIs to Strategic Objectives.
  • Introduction to the Performance Management Framework.

Developing and Selecting KPIs

  • The Process of KPI Selection.
  • SMART Criteria for KPI Development.
  • Balancing Leading and Lagging Indicators.
  • Customizing KPIs for Different Business Functions.

Data Collection and Analysis for KPIs

  • Introduction to Data Collection Techniques.
  • Data Quality and Data Cleaning.
  • Using Data Analysis to Generate Insights.
  • Introduction to Business Intelligence Tools for KPI Analysis.

Implementing and Managing KPIs

  • Creating KPI Dashboards and Scorecards.
  • Visualizing KPI Data for Effective Communication.
  • Setting Targets and Monitoring Performance.
  • KPI Review and Continuous Improvement.

Challenges and Best Practices in KPI Management

  • Understanding Common Challenges in KPI Implementation.
  • Mitigating Data and Reporting Challenges.
  • Best Practices in KPI Management.
  • Case Studies: Successful KPI Implementation.

Course Video