Coaching Skills for Managers

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • June-03-2024

    Kuala Lumpur

  • July-01-2024

    Kuala Lumpur

  • July-29-2024

    Kuala Lumpur

  • Aug-05-2024

    Kuala Lumpur

  • Sep-02-2024

    Kuala Lumpur

  • Sep-30-2024

    Kuala Lumpur

  • Oct-07-2024

    Kuala Lumpur

  • Nov-04-2024

    Kuala Lumpur

  • Dec-02-2024

    Kuala Lumpur

  • Dec-30-2024

    Kuala Lumpur

Dates in Other Venues

  • May-27-2024

    Amsterdam

  • May-27-2024

    London

  • June-03-2024

    Istanbul

  • June-10-2024

    Singapore

  • June-10-2024

    Paris

  • June-17-2024

    Dubai

  • June-17-2024

    Barcelona

  • June-24-2024

    London

  • June-24-2024

    Amsterdam

  • July-01-2024

    Istanbul

  • July-08-2024

    Paris

  • July-08-2024

    Singapore

  • July-15-2024

    Barcelona

  • July-15-2024

    Dubai

  • July-22-2024

    Istanbul

  • July-22-2024

    London

  • July-29-2024

    Amsterdam

  • Aug-05-2024

    Istanbul

  • Aug-12-2024

    Paris

  • Aug-12-2024

    Singapore

  • Aug-19-2024

    Dubai

  • Aug-19-2024

    Barcelona

  • Aug-26-2024

    London

  • Aug-26-2024

    Amsterdam

  • Sep-02-2024

    Istanbul

  • Sep-09-2024

    Singapore

  • Sep-09-2024

    Paris

  • Sep-16-2024

    Dubai

  • Sep-16-2024

    Barcelona

  • Sep-23-2024

    London

  • Sep-23-2024

    Istanbul

  • Sep-30-2024

    Amsterdam

  • Oct-07-2024

    Istanbul

  • Oct-14-2024

    Singapore

  • Oct-14-2024

    Paris

  • Oct-21-2024

    Dubai

  • Oct-21-2024

    Barcelona

  • Oct-28-2024

    London

  • Oct-28-2024

    Amsterdam

  • Nov-04-2024

    Istanbul

  • Nov-11-2024

    Singapore

  • Nov-11-2024

    Paris

  • Nov-18-2024

    Dubai

  • Nov-18-2024

    Barcelona

  • Nov-25-2024

    Amsterdam

  • Nov-25-2024

    London

  • Dec-02-2024

    Istanbul

  • Dec-09-2024

    Singapore

  • Dec-09-2024

    Paris

  • Dec-16-2024

    Barcelona

  • Dec-16-2024

    Dubai

  • Dec-23-2024

    Istanbul

  • Dec-23-2024

    London

  • Dec-30-2024

    Amsterdam

Course Details

Course Outline

5 days course

 
An introduction to Coaching
 
  • What is coaching?
  • Why is it so effective?
  • What coaching is not
  • What’s your coaching style?
  • Coaching as a managerial style
  • The different uses of coaching i.e. immediate feedback, regular meetings, performance, ongoing development.

 

Coaching Models
 
  • Using the GROW coaching model
  • Practice and application of GROW
  • Other coaching models
    • GROWTH
    • OUTCOMES
    • FUEL

 

How To Give Constructive Feedback

 

  • When to give feedback and how
  • Structuring a feedback conversation
  • 2 models for giving effective feedback:
    • Situation-Behaviour-Impact
    • Pendleton’s feedback process
  • Phrases and statements to use.
  • Introduction and practical implementation of coaching models for:
    • Understanding learning styles
    • Building rapport and trust
    • Setting SMART objectives
    • Giving immediate/on the job coaching – Regular 121’s – Performance meetings

 

Understanding People & Their Motivations

 

  • Understanding the world according to others.
  • Understanding beliefs, values and impact on behaviours
  • How to understand this and how to apply it to the working environment for performance improvement.

 

Questioning
 
  • Powerful questions
  • Understanding question types and knowing when to use them

 

Active-Listening

 

  • Getting out of your own way!
  • Listening at different levels
  • Finding amazing things in what your client has said.
 
Conduct and Ethics

 

  • Coaching approaches
  • Ethical practice
  • Confidentiality

Course Video