Effective Communication Skills

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • Dec-23-2024

    Kuala Lumpur

  • Jan-13-2025

    Kuala Lumpur

  • Feb-10-2025

    Kuala Lumpur

  • Mar-10-2025

    Kuala Lumpur

  • Apr-14-2025

    Kuala Lumpur

  • May-12-2025

    Kuala Lumpur

  • June-09-2025

    Kuala Lumpur

  • July-14-2025

    Kuala Lumpur

  • Aug-11-2025

    Kuala Lumpur

  • Sep-08-2025

    Kuala Lumpur

  • Oct-13-2025

    Kuala Lumpur

  • Nov-10-2025

    Kuala Lumpur

  • Dec-08-2025

    Kuala Lumpur

Dates in Other Venues

  • Dec-16-2024

    Dubai

  • Dec-16-2024

    Barcelona

  • Dec-23-2024

    Amsterdam

  • Dec-30-2024

    London

  • Dec-30-2024

    Istanbul

  • Jan-06-2025

    Barcelona

  • Jan-06-2025

    Dubai

  • Jan-13-2025

    Istanbul

  • Jan-20-2025

    Singapore

  • Jan-20-2025

    Paris

  • Jan-27-2025

    Amsterdam

  • Jan-27-2025

    London

  • Feb-03-2025

    Barcelona

  • Feb-03-2025

    Dubai

  • Feb-10-2025

    Istanbul

  • Feb-17-2025

    Paris

  • Feb-17-2025

    Singapore

  • Feb-24-2025

    London

  • Feb-24-2025

    Amsterdam

  • Mar-03-2025

    Dubai

  • Mar-03-2025

    Barcelona

  • Mar-10-2025

    Istanbul

  • Mar-17-2025

    Paris

  • Mar-17-2025

    Singapore

  • Mar-24-2025

    Amsterdam

  • Mar-24-2025

    London

  • Apr-07-2025

    Dubai

  • Apr-07-2025

    Barcelona

  • Apr-14-2025

    Istanbul

  • Apr-21-2025

    Singapore

  • Apr-21-2025

    Paris

  • Apr-28-2025

    London

  • Apr-28-2025

    Amsterdam

  • May-05-2025

    Dubai

  • May-05-2025

    Barcelona

  • May-12-2025

    Istanbul

  • May-19-2025

    Singapore

  • May-19-2025

    Paris

  • May-26-2025

    Amsterdam

  • May-26-2025

    London

  • June-02-2025

    Barcelona

  • June-02-2025

    Dubai

  • June-09-2025

    Istanbul

  • June-23-2025

    Paris

  • June-23-2025

    Amsterdam

  • June-23-2025

    Singapore

  • June-30-2025

    London

  • June-30-2025

    Barcelona

  • June-30-2025

    Dubai

  • July-07-2025

    Barcelona

  • July-07-2025

    Dubai

  • July-14-2025

    Istanbul

  • July-21-2025

    Singapore

  • July-21-2025

    Paris

  • July-28-2025

    London

  • July-28-2025

    Amsterdam

  • Aug-04-2025

    Barcelona

  • Aug-04-2025

    Dubai

  • Aug-11-2025

    Istanbul

  • Aug-18-2025

    Singapore

  • Aug-18-2025

    Paris

  • Aug-25-2025

    Amsterdam

  • Aug-25-2025

    London

  • Sep-01-2025

    Dubai

  • Sep-01-2025

    Barcelona

  • Sep-08-2025

    Istanbul

  • Sep-15-2025

    Singapore

  • Sep-15-2025

    Paris

  • Sep-22-2025

    Amsterdam

  • Sep-29-2025

    Dubai

  • Sep-29-2025

    Barcelona

  • Sep-29-2025

    London

  • Oct-06-2025

    Dubai

  • Oct-06-2025

    Barcelona

  • Oct-13-2025

    Istanbul

  • Oct-20-2025

    Paris

  • Oct-20-2025

    Singapore

  • Oct-27-2025

    London

  • Oct-27-2025

    Amsterdam

  • Nov-03-2025

    Barcelona

  • Nov-03-2025

    Dubai

  • Nov-10-2025

    Istanbul

  • Nov-17-2025

    Paris

  • Nov-17-2025

    Singapore

  • Nov-24-2025

    Amsterdam

  • Nov-24-2025

    London

  • Dec-01-2025

    Barcelona

  • Dec-01-2025

    Dubai

  • Dec-08-2025

    Istanbul

  • Dec-15-2025

    Paris

  • Dec-15-2025

    Singapore

  • Dec-22-2025

    Amsterdam

  • Dec-29-2025

    London

  • Dec-29-2025

    Dubai

  • Dec-29-2025

    Barcelona

Course Details

Course Outline

5 days course

 

Emotional Intelligence as Crucial Component of Communication
 
  • Understanding the barriers in communication
  • The layers emotional intelligence and its impact on communicating
  • Stress management and the role of optimum level of stress
  • Managing emotions

 

Communication Basics
 
  • Oral and written communication
  • Non-verbal communication
  • Active listening
  • Giving and receiving feedback
  • Assertiveness in communication
  • Different communication styles
  • Evaluating your communication style and its effectiveness
  • Enhancing communication effectiveness

 

Dealing with Conflict, Difficult People and Running Effective Meetings
 
  • Conflict resolution and negotiating skills
  • Conflict management styles
  • Facilitating meetings
  • Communication systems
  • Leaders as communication role models
  • Knowledge management
  • Self presentation techniques
  • External relations
  • Various styles of leadership and their impact on communication

 

Strategic and External Communication Skills 
 
  • Statements of vision, mission and values
  • Enhancing teamwork
  • Motivational communication
  • Coaching and mentoring skills
  • Delegation

 

Communicating for Influence: Building Impact

 

  • Communication and reasoning skills
  • Storytelling
  • Purpose-driven communication and influence
  • Personal Impact Plan

Course Video