Key Performance Indicators (KPIs) and Optimisation

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • Nov-04-2024

    Kuala Lumpur

  • Dec-02-2024

    Kuala Lumpur

  • Dec-23-2024

    Kuala Lumpur

  • Jan-27-2025

    Kuala Lumpur

  • Feb-24-2025

    Kuala Lumpur

  • Mar-24-2025

    Kuala Lumpur

  • Apr-28-2025

    Kuala Lumpur

  • May-26-2025

    Kuala Lumpur

  • June-30-2025

    Kuala Lumpur

  • July-28-2025

    Kuala Lumpur

  • Aug-25-2025

    Kuala Lumpur

  • Sep-29-2025

    Kuala Lumpur

  • Oct-27-2025

    Kuala Lumpur

  • Nov-24-2025

    Kuala Lumpur

  • Dec-29-2025

    Kuala Lumpur

Dates in Other Venues

  • Oct-14-2024

    Singapore

  • Oct-14-2024

    Paris

  • Oct-21-2024

    Barcelona

  • Oct-21-2024

    Dubai

  • Oct-28-2024

    Amsterdam

  • Oct-28-2024

    London

  • Nov-04-2024

    Istanbul

  • Nov-11-2024

    Paris

  • Nov-11-2024

    Singapore

  • Nov-18-2024

    Barcelona

  • Nov-18-2024

    Dubai

  • Nov-25-2024

    Amsterdam

  • Nov-25-2024

    London

  • Dec-02-2024

    Istanbul

  • Dec-09-2024

    Paris

  • Dec-09-2024

    Singapore

  • Dec-16-2024

    Barcelona

  • Dec-16-2024

    Dubai

  • Dec-23-2024

    Paris

  • Dec-23-2024

    Amsterdam

  • Dec-30-2024

    Istanbul

  • Dec-30-2024

    London

  • Jan-06-2025

    Singapore

  • Jan-06-2025

    Paris

  • Jan-13-2025

    London

  • Jan-13-2025

    Amsterdam

  • Jan-20-2025

    Barcelona

  • Jan-20-2025

    Dubai

  • Jan-27-2025

    Istanbul

  • Feb-03-2025

    Paris

  • Feb-03-2025

    Singapore

  • Feb-10-2025

    Amsterdam

  • Feb-10-2025

    London

  • Feb-17-2025

    Barcelona

  • Feb-17-2025

    Dubai

  • Feb-24-2025

    Istanbul

  • Mar-03-2025

    Paris

  • Mar-03-2025

    Singapore

  • Mar-10-2025

    London

  • Mar-10-2025

    Amsterdam

  • Mar-17-2025

    Dubai

  • Mar-17-2025

    Barcelona

  • Mar-24-2025

    Istanbul

  • Apr-07-2025

    Singapore

  • Apr-07-2025

    Paris

  • Apr-14-2025

    London

  • Apr-14-2025

    Amsterdam

  • Apr-21-2025

    Barcelona

  • Apr-21-2025

    Dubai

  • Apr-28-2025

    Istanbul

  • May-05-2025

    Paris

  • May-05-2025

    Singapore

  • May-12-2025

    London

  • May-12-2025

    Amsterdam

  • May-19-2025

    Barcelona

  • May-19-2025

    Dubai

  • May-26-2025

    Istanbul

  • June-02-2025

    Singapore

  • June-02-2025

    Paris

  • June-09-2025

    Amsterdam

  • June-09-2025

    London

  • June-16-2025

    Dubai

  • June-16-2025

    Barcelona

  • June-23-2025

    Istanbul

  • June-30-2025

    Paris

  • June-30-2025

    Singapore

  • July-07-2025

    Singapore

  • July-07-2025

    Paris

  • July-14-2025

    Amsterdam

  • July-14-2025

    London

  • July-21-2025

    Barcelona

  • July-21-2025

    Dubai

  • July-28-2025

    Istanbul

  • Aug-04-2025

    Paris

  • Aug-04-2025

    Singapore

  • Aug-11-2025

    Amsterdam

  • Aug-11-2025

    London

  • Aug-18-2025

    Barcelona

  • Aug-18-2025

    Dubai

  • Aug-25-2025

    Istanbul

  • Sep-01-2025

    Paris

  • Sep-01-2025

    Singapore

  • Sep-08-2025

    London

  • Sep-08-2025

    Amsterdam

  • Sep-22-2025

    Barcelona

  • Sep-22-2025

    Istanbul

  • Sep-22-2025

    Dubai

  • Sep-29-2025

    Paris

  • Sep-29-2025

    Singapore

  • Oct-06-2025

    Paris

  • Oct-06-2025

    Singapore

  • Oct-13-2025

    London

  • Oct-13-2025

    Amsterdam

  • Oct-20-2025

    Barcelona

  • Oct-20-2025

    Dubai

  • Oct-27-2025

    Istanbul

  • Nov-03-2025

    Paris

  • Nov-03-2025

    Singapore

  • Nov-10-2025

    London

  • Nov-10-2025

    Amsterdam

  • Nov-17-2025

    Barcelona

  • Nov-17-2025

    Dubai

  • Nov-24-2025

    Istanbul

  • Dec-01-2025

    Singapore

  • Dec-01-2025

    Paris

  • Dec-08-2025

    London

  • Dec-08-2025

    Amsterdam

  • Dec-15-2025

    Barcelona

  • Dec-15-2025

    Dubai

  • Dec-22-2025

    Istanbul

  • Dec-29-2025

    Singapore

  • Dec-29-2025

    Paris

Course Details

Course Outline

5 days course

 

Understanding the current situation and the need for change
 
  • The importance of performance measurement.
  • Current strategies of measurement and common weakness.
  • Linking Strategy to Action.
  • Determining Critical effective Factors.
  • Excel: Scorecard and Dashboard chart sorts and variations.
  • Exploration of particular performance metrics – financial perspective.

 

Driving the Mission statement/goals into the organisation through Success Factors
 
  • The perspectives of the organisation.
  • Aspects of Key Performance Indicators.
  • Bases for effective management: The top Practice Model.
  • Performance indicators, KPIs, outcomes indicators, KRIs.
  • Excel: Textual dashboards and in-cell charts.
  • Exploration of particular performance metrics – process perspective.

 

Planning to implement performance measurement
 
  • How to improve and measure Performance Metrics.
  • The 6-phase model for accomplishing an effective Performance Measurement System:
  • Implementation Phase 1: obtaining management commitment and choosing a successful team.
  • Implementation Phase 2: arranging for success.
  • Excel: dealing with dynamic data.
  • Exploration of particular performance metrics – client perspective.

 

Developing and Implementing Success Factors and Performance Measurements
 
  • Specifying and running human factors in performance measurement.
  • Implementation Phase 3: describing the efficient factors and measurements.
  • Implementation Phase 4: achieving the system company-wide.
  • Implementation Phase 5: completing the metrics and furnishing a reporting structure.
  • Excel: designing together Dashboards and Scorecards.
  • Exploration of particular performance metrics – comprehending and evaluation perspective.

 

Post Implementation: Maintenance and Embedding the Performance Measurement System
 
  • Implementation Phase 6: The ultimate success of an embedded system and Maintenance
  • Implementation studies.
  • Presentations, personal plans and commitment to conduct.
  • Excel: progressed advantages and skills for Dashboards and Scorecards.
  • Review and conclude.

Course Video