Key Performance Indicators (KPIs) and Optimisation

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • June-03-2024

    Kuala Lumpur

  • July-01-2024

    Kuala Lumpur

  • July-22-2024

    Kuala Lumpur

  • Aug-05-2024

    Kuala Lumpur

  • Sep-02-2024

    Kuala Lumpur

  • Sep-23-2024

    Kuala Lumpur

  • Oct-07-2024

    Kuala Lumpur

  • Nov-04-2024

    Kuala Lumpur

  • Dec-02-2024

    Kuala Lumpur

  • Dec-23-2024

    Kuala Lumpur

Dates in Other Venues

  • May-27-2024

    London

  • May-27-2024

    Amsterdam

  • June-03-2024

    Istanbul

  • June-10-2024

    Singapore

  • June-10-2024

    Paris

  • June-17-2024

    Dubai

  • June-17-2024

    Barcelona

  • June-24-2024

    Amsterdam

  • June-24-2024

    London

  • July-01-2024

    Istanbul

  • July-08-2024

    Paris

  • July-08-2024

    Singapore

  • July-15-2024

    Barcelona

  • July-15-2024

    Dubai

  • July-22-2024

    Amsterdam

  • July-29-2024

    London

  • July-29-2024

    Istanbul

  • Aug-05-2024

    Istanbul

  • Aug-12-2024

    Paris

  • Aug-12-2024

    Singapore

  • Aug-19-2024

    Dubai

  • Aug-19-2024

    Barcelona

  • Aug-26-2024

    Amsterdam

  • Aug-26-2024

    London

  • Sep-02-2024

    Istanbul

  • Sep-09-2024

    Singapore

  • Sep-09-2024

    Paris

  • Sep-16-2024

    Dubai

  • Sep-16-2024

    Barcelona

  • Sep-23-2024

    Amsterdam

  • Sep-30-2024

    Istanbul

  • Sep-30-2024

    London

  • Oct-07-2024

    Istanbul

  • Oct-14-2024

    Singapore

  • Oct-14-2024

    Paris

  • Oct-21-2024

    Dubai

  • Oct-21-2024

    Barcelona

  • Oct-28-2024

    Amsterdam

  • Oct-28-2024

    London

  • Nov-04-2024

    Istanbul

  • Nov-11-2024

    Singapore

  • Nov-11-2024

    Paris

  • Nov-18-2024

    Dubai

  • Nov-18-2024

    Barcelona

  • Nov-25-2024

    London

  • Nov-25-2024

    Amsterdam

  • Dec-02-2024

    Istanbul

  • Dec-09-2024

    Singapore

  • Dec-09-2024

    Paris

  • Dec-16-2024

    Barcelona

  • Dec-16-2024

    Dubai

  • Dec-23-2024

    Amsterdam

  • Dec-30-2024

    Istanbul

  • Dec-30-2024

    London

Course Details

Course Outline

5 days course

 

Understanding the current situation and the need for change
 
  • The importance of performance measurement.
  • Current strategies of measurement and common weakness.
  • Linking Strategy to Action.
  • Determining Critical effective Factors.
  • Excel: Scorecard and Dashboard chart sorts and variations.
  • Exploration of particular performance metrics – financial perspective.

 

Driving the Mission statement/goals into the organisation through Success Factors
 
  • The perspectives of the organisation.
  • Aspects of Key Performance Indicators.
  • Bases for effective management: The top Practice Model.
  • Performance indicators, KPIs, outcomes indicators, KRIs.
  • Excel: Textual dashboards and in-cell charts.
  • Exploration of particular performance metrics – process perspective.

 

Planning to implement performance measurement
 
  • How to improve and measure Performance Metrics.
  • The 6-phase model for accomplishing an effective Performance Measurement System:
  • Implementation Phase 1: obtaining management commitment and choosing a successful team.
  • Implementation Phase 2: arranging for success.
  • Excel: dealing with dynamic data.
  • Exploration of particular performance metrics – client perspective.

 

Developing and Implementing Success Factors and Performance Measurements
 
  • Specifying and running human factors in performance measurement.
  • Implementation Phase 3: describing the efficient factors and measurements.
  • Implementation Phase 4: achieving the system company-wide.
  • Implementation Phase 5: completing the metrics and furnishing a reporting structure.
  • Excel: designing together Dashboards and Scorecards.
  • Exploration of particular performance metrics – comprehending and evaluation perspective.

 

Post Implementation: Maintenance and Embedding the Performance Measurement System
 
  • Implementation Phase 6: The ultimate success of an embedded system and Maintenance
  • Implementation studies.
  • Presentations, personal plans and commitment to conduct.
  • Excel: progressed advantages and skills for Dashboards and Scorecards.
  • Review and conclude.

Course Video