KPI Measurement & Reporting

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • June-24-2024

    Kuala Lumpur

  • July-22-2024

    Kuala Lumpur

  • Aug-26-2024

    Kuala Lumpur

  • Sep-23-2024

    Kuala Lumpur

  • Oct-28-2024

    Kuala Lumpur

  • Nov-25-2024

    Kuala Lumpur

  • Dec-23-2024

    Kuala Lumpur

Dates in Other Venues

  • June-17-2024

    Dubai

  • June-17-2024

    Barcelona

  • June-24-2024

    Istanbul

  • July-01-2024

    Singapore

  • July-01-2024

    Paris

  • July-08-2024

    Amsterdam

  • July-08-2024

    London

  • July-15-2024

    Dubai

  • July-15-2024

    Barcelona

  • July-29-2024

    Istanbul

  • Aug-05-2024

    Singapore

  • Aug-05-2024

    Paris

  • Aug-12-2024

    Amsterdam

  • Aug-12-2024

    London

  • Aug-19-2024

    Barcelona

  • Aug-19-2024

    Dubai

  • Aug-26-2024

    Istanbul

  • Sep-02-2024

    Singapore

  • Sep-02-2024

    Paris

  • Sep-09-2024

    London

  • Sep-09-2024

    Amsterdam

  • Sep-16-2024

    Dubai

  • Sep-16-2024

    Barcelona

  • Sep-30-2024

    Istanbul

  • Oct-07-2024

    Paris

  • Oct-07-2024

    Singapore

  • Oct-14-2024

    London

  • Oct-14-2024

    Amsterdam

  • Oct-21-2024

    Dubai

  • Oct-21-2024

    Barcelona

  • Oct-28-2024

    Istanbul

  • Nov-04-2024

    Singapore

  • Nov-04-2024

    Paris

  • Nov-11-2024

    Amsterdam

  • Nov-11-2024

    London

  • Nov-18-2024

    Dubai

  • Nov-18-2024

    Barcelona

  • Nov-25-2024

    Istanbul

  • Dec-02-2024

    Singapore

  • Dec-02-2024

    Paris

  • Dec-09-2024

    London

  • Dec-09-2024

    Amsterdam

  • Dec-16-2024

    Dubai

  • Dec-16-2024

    Barcelona

  • Dec-30-2024

    Istanbul

Course Details

Course Outline

5 days course

Introduction to KPIs

 

  • Defining Key Performance Indicators (KPIs) and its benefits
  • Types of KPIs:
  •       Leading & lagging KPIs
  •       Qualitative & quantitative KPIs
  •       Efficiency & effectiveness KPIs
  • The importance of designing effective KPIs
  • The process of selecting and designing the right KPI
  • KPIs selection considerations

KPI Documentation

 

  • Understanding the function of KPI documentation
  • Designing KPI documentation form
  • The process of performance measure documentation
  • Role of KPI library in reporting KPIs
  • Setting targets and thresholds for tracking KPI performance
  • Challenges associated with working with targets

KPI Reporting

 

  • Determining the importance of data gathering for reporting KPIs
  • Exploring KPI data sources
  • Methods to collect data for reporting
  • Discussing KPI activation tools and techniques
  • Techniques to analyze business

KPI Visualization

 

  • Determining the importance of data visualization
  • Methods to visualize data:
  •      The balanced Scorecard
  •      The KPI Dashboard
  •      The Performance Healthogram

  • Key elements for designing visuals 
  • Real-world examples of visualizing data

Communicating KPI & Presentations

 

  • The importance of communicating KPIs across different departments
  • Methods to communicate KPIs
  • Simplifying KPIs for effective communication
  • Course recap and Q&A
  • Project presentation: Reporting KPI