Master Class, Quality Performance Leadership

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • Dec-16-2024

    Kuala Lumpur

  • Jan-27-2025

    Kuala Lumpur

  • Feb-24-2025

    Kuala Lumpur

  • Mar-24-2025

    Kuala Lumpur

  • Apr-28-2025

    Kuala Lumpur

  • May-26-2025

    Kuala Lumpur

  • June-30-2025

    Kuala Lumpur

  • July-28-2025

    Kuala Lumpur

  • Aug-25-2025

    Kuala Lumpur

  • Sep-29-2025

    Kuala Lumpur

  • Oct-27-2025

    Kuala Lumpur

  • Nov-24-2025

    Kuala Lumpur

  • Dec-29-2025

    Kuala Lumpur

Dates in Other Venues

  • Dec-16-2024

    Istanbul

  • Dec-23-2024

    Singapore

  • Dec-23-2024

    Barcelona

  • Dec-30-2024

    Paris

  • Dec-30-2024

    Dubai

  • Jan-06-2025

    Paris

  • Jan-06-2025

    Singapore

  • Jan-13-2025

    London

  • Jan-13-2025

    Amsterdam

  • Jan-20-2025

    Barcelona

  • Jan-20-2025

    Dubai

  • Jan-27-2025

    Istanbul

  • Feb-03-2025

    Singapore

  • Feb-03-2025

    Paris

  • Feb-10-2025

    Amsterdam

  • Feb-10-2025

    London

  • Feb-17-2025

    Barcelona

  • Feb-17-2025

    Dubai

  • Feb-24-2025

    Istanbul

  • Mar-03-2025

    Singapore

  • Mar-03-2025

    Paris

  • Mar-10-2025

    London

  • Mar-10-2025

    Amsterdam

  • Mar-17-2025

    Barcelona

  • Mar-17-2025

    Dubai

  • Mar-24-2025

    Istanbul

  • Apr-07-2025

    Singapore

  • Apr-07-2025

    Paris

  • Apr-14-2025

    Amsterdam

  • Apr-14-2025

    London

  • Apr-21-2025

    Dubai

  • Apr-21-2025

    Barcelona

  • Apr-28-2025

    Istanbul

  • May-05-2025

    Singapore

  • May-05-2025

    Paris

  • May-12-2025

    Amsterdam

  • May-12-2025

    London

  • May-19-2025

    Barcelona

  • May-19-2025

    Dubai

  • May-26-2025

    Istanbul

  • June-09-2025

    Paris

  • June-09-2025

    Singapore

  • June-16-2025

    London

  • June-16-2025

    Amsterdam

  • June-16-2025

    Dubai

  • June-16-2025

    Barcelona

  • June-30-2025

    Paris

  • June-30-2025

    Istanbul

  • June-30-2025

    Singapore

  • July-07-2025

    Singapore

  • July-07-2025

    Paris

  • July-14-2025

    London

  • July-14-2025

    Amsterdam

  • July-21-2025

    Dubai

  • July-21-2025

    Barcelona

  • July-28-2025

    Istanbul

  • Aug-04-2025

    Paris

  • Aug-04-2025

    Singapore

  • Aug-11-2025

    Amsterdam

  • Aug-11-2025

    London

  • Aug-18-2025

    Barcelona

  • Aug-18-2025

    Dubai

  • Aug-25-2025

    Istanbul

  • Sep-08-2025

    Paris

  • Sep-08-2025

    Singapore

  • Sep-08-2025

    Amsterdam

  • Sep-08-2025

    London

  • Sep-15-2025

    Dubai

  • Sep-15-2025

    Barcelona

  • Sep-29-2025

    Paris

  • Sep-29-2025

    Singapore

  • Sep-29-2025

    Istanbul

  • Oct-06-2025

    Singapore

  • Oct-06-2025

    Paris

  • Oct-13-2025

    Amsterdam

  • Oct-13-2025

    London

  • Oct-20-2025

    Barcelona

  • Oct-20-2025

    Dubai

  • Oct-27-2025

    Istanbul

  • Nov-03-2025

    Singapore

  • Nov-03-2025

    Paris

  • Nov-10-2025

    Amsterdam

  • Nov-10-2025

    London

  • Nov-17-2025

    Barcelona

  • Nov-17-2025

    Dubai

  • Nov-24-2025

    Istanbul

  • Dec-01-2025

    Paris

  • Dec-01-2025

    Singapore

  • Dec-08-2025

    London

  • Dec-08-2025

    Amsterdam

  • Dec-15-2025

    Dubai

  • Dec-15-2025

    Barcelona

  • Dec-29-2025

    Istanbul

  • Dec-29-2025

    Paris

  • Dec-29-2025

    Singapore

Course Details

Course Outline

5 days course

Quality Performance Leadership Overview

  • Defining Quality Performance Leadership.
  • The role of leaders in quality management.
  • Quality culture: creating and sustaining it.
  • Leadership styles for driving quality.

Quality Assurance and Improvement

  • Principles of quality assurance.
  • Implementing quality assurance strategies.
  • Continual improvement processes.
  • Tools and techniques for quality improvement.

Performance Management

  • Understanding performance management.
  • Aligning performance management with quality goals.
  • Performance appraisals and feedback.
  • Addressing performance issues and enhancing productivity.

Leading Quality-Focused Teams

  • Building and leading quality-focused teams.
  • Promoting a quality mindset among team members.
  • Handling team dynamics: collaboration for quality outcomes.
  • Case Study: Analysing quality leadership in successful organisations.

Quality Leadership Challenges and Future Trends

  • Navigating challenges in Quality Performance Leadership.
  • The role of technology in quality management.
  • Quality leadership in diverse and remote teams.
  • Future trends in quality management and leadership.

Course Video