Stakeholder Engagement Training

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • June-17-2024

    Kuala Lumpur

  • July-15-2024

    Kuala Lumpur

  • Aug-19-2024

    Kuala Lumpur

  • Sep-16-2024

    Kuala Lumpur

  • Oct-21-2024

    Kuala Lumpur

  • Nov-18-2024

    Kuala Lumpur

  • Dec-16-2024

    Kuala Lumpur

Dates in Other Venues

  • June-17-2024

    Istanbul

  • June-24-2024

    Singapore

  • June-24-2024

    Paris

  • July-01-2024

    Barcelona

  • July-01-2024

    Dubai

  • July-08-2024

    London

  • July-08-2024

    Amsterdam

  • July-15-2024

    Istanbul

  • July-22-2024

    Singapore

  • July-22-2024

    Barcelona

  • July-29-2024

    Paris

  • July-29-2024

    Dubai

  • Aug-05-2024

    Barcelona

  • Aug-05-2024

    Dubai

  • Aug-12-2024

    London

  • Aug-12-2024

    Amsterdam

  • Aug-19-2024

    Istanbul

  • Aug-26-2024

    Paris

  • Aug-26-2024

    Singapore

  • Sep-02-2024

    Dubai

  • Sep-02-2024

    Barcelona

  • Sep-09-2024

    London

  • Sep-09-2024

    Amsterdam

  • Sep-16-2024

    Istanbul

  • Sep-23-2024

    Singapore

  • Sep-23-2024

    Barcelona

  • Sep-30-2024

    Dubai

  • Sep-30-2024

    Paris

  • Oct-07-2024

    Barcelona

  • Oct-07-2024

    Dubai

  • Oct-14-2024

    Amsterdam

  • Oct-14-2024

    London

  • Oct-21-2024

    Istanbul

  • Oct-28-2024

    Paris

  • Oct-28-2024

    Singapore

  • Nov-04-2024

    Barcelona

  • Nov-04-2024

    Dubai

  • Nov-11-2024

    London

  • Nov-11-2024

    Amsterdam

  • Nov-18-2024

    Istanbul

  • Nov-25-2024

    Singapore

  • Nov-25-2024

    Paris

  • Dec-02-2024

    Dubai

  • Dec-02-2024

    Barcelona

  • Dec-09-2024

    Amsterdam

  • Dec-09-2024

    London

  • Dec-16-2024

    Istanbul

  • Dec-23-2024

    Barcelona

  • Dec-23-2024

    Singapore

  • Dec-30-2024

    Paris

  • Dec-30-2024

    Dubai

Course Details

Course Outline

5 days course

Introduction to CSR and Stakeholder Engagement

  • Defining CSR and its relevance to stakeholders
  • Benefits of effective stakeholder engagement
  • Historical context of CSR and stakeholder relations
  • The role of trust and transparency
  • Defining stakeholder engagement and its relevance
  • Historical context and evolution of stakeholder management
  • Business case for stakeholder engagement
  • Role of trust and transparency in engagement

 

CSR Frameworks and Standards - Stakeholder Identification and Analysis

  • Overview of CSR frameworks (e.g., ISO 26000, GRI)
  • Selecting the appropriate framework for stakeholder engagement
  • Integrating CSR indicators and metrics for stakeholders
  • Reporting on CSR progress
  • Identifying key stakeholder groups
  • Mapping stakeholder interests and influence
  • Prioritizing stakeholders based on organizational objectives
  • Analyzing stakeholder expectations and needs

CSR and Ethics - Stakeholder Engagement Strategy

  • Ethical dilemmas in CSR engagement
  • Ethical considerations in stakeholder relations
  • Ethical leadership in CSR initiatives
  • Responsible business practices in engagement
  • Developing a stakeholder engagement plan
  • Setting clear objectives and goals
  • Selecting appropriate engagement channels and methods
  • Integrating stakeholder engagement into the organization's strategy

 

CSR Governance ,Effective Communication and Conflict Resolution

  • Corporate governance principles in CSR
  • Board oversight of CSR initiatives
  • Governance structures to support stakeholder engagement
  • Developing CSR policies for effective governance
  • Communication strategies for stakeholder engagement
  • Handling stakeholder feedback and concerns
  • Managing conflicts and finding win-win solutions
  • Building and maintaining trust

Impact Assessment and Continuous Improvement

  • Measuring and evaluating the impact of stakeholder engagement
  • Reporting on stakeholder engagement outcomes
  • Integrating feedback into organizational decision-making
  • Emerging trends in stakeholder engagement
  • Measuring and reporting stakeholder engagement outcomes