Stakeholder Management & Relationship Building

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • July-29-2024

    Kuala Lumpur

  • Aug-05-2024

    Kuala Lumpur

  • Sep-02-2024

    Kuala Lumpur

  • Sep-30-2024

    Kuala Lumpur

  • Oct-07-2024

    Kuala Lumpur

  • Nov-04-2024

    Kuala Lumpur

  • Dec-02-2024

    Kuala Lumpur

  • Dec-30-2024

    Kuala Lumpur

Dates in Other Venues

  • July-22-2024

    Dubai

  • July-29-2024

    Barcelona

  • July-29-2024

    Istanbul

  • Aug-05-2024

    Istanbul

  • Aug-12-2024

    Singapore

  • Aug-12-2024

    Paris

  • Aug-19-2024

    London

  • Aug-19-2024

    Amsterdam

  • Aug-26-2024

    Dubai

  • Aug-26-2024

    Barcelona

  • Sep-02-2024

    Istanbul

  • Sep-09-2024

    Paris

  • Sep-09-2024

    Singapore

  • Sep-16-2024

    London

  • Sep-16-2024

    Amsterdam

  • Sep-23-2024

    Dubai

  • Sep-30-2024

    Istanbul

  • Sep-30-2024

    Barcelona

  • Oct-07-2024

    Istanbul

  • Oct-14-2024

    Paris

  • Oct-14-2024

    Singapore

  • Oct-21-2024

    London

  • Oct-21-2024

    Amsterdam

  • Oct-28-2024

    Dubai

  • Oct-28-2024

    Barcelona

  • Nov-04-2024

    Istanbul

  • Nov-11-2024

    Singapore

  • Nov-11-2024

    Paris

  • Nov-18-2024

    Amsterdam

  • Nov-18-2024

    London

  • Nov-25-2024

    Barcelona

  • Nov-25-2024

    Dubai

  • Dec-02-2024

    Istanbul

  • Dec-09-2024

    Singapore

  • Dec-09-2024

    Paris

  • Dec-16-2024

    London

  • Dec-16-2024

    Amsterdam

  • Dec-23-2024

    Dubai

  • Dec-30-2024

    Barcelona

  • Dec-30-2024

    Istanbul

Course Details

Course Outline

5 days course

Fundamentals of Stakeholder Engagement

  • Defining stakeholder engagement
  • Discussing the importance of stakeholder management
  • Exploring skills and competencies required for stakeholder management
  • Discussing the importance of collaboration and teamwork for stakeholder management
  • Methods for recognizing and evaluating stakeholder requirements.
  • Tips for handling challenging and difficult stakeholders
  • Understanding stakeholder prioritization
  • Discussing how to manage stakeholder expectations

Relationships Building

  • Identifying the role of strong stakeholders’ relations for success
  • Discussing techniques for building and managing key relationships within stakeholder group
  • Techniques for qualifying and managing key influencers
  • Defining relationship matrix and discussing how to create it
  • Approaches for developing new contacts
  • The importance of developing an advocate at each client site
  • Case studies about successful relationship building strategies

Influencing Strategy

  • Overview of influence principles
  • Techniques for aligning business approach with stakeholder needs and expectation
  • Strategies for communication with C-level stakeholders
  • Discussing how to identify and develop opportunities within groups
  • Techniques for personalizing value messages
  • Discovering influencing tools and methods
  • Role play: implementing influencing techniques to persuading others

Emotional Intelligence for Communication & Negotiation

  • Identifying the importance of emotional intelligence for effective communication with stakeholders
  • Discussing how to utilize emotional intelligence skills to manage emotions and relationships
  • Discussing how to integrate emotional intelligence into persuading and influencing strategies
  • Utilizing collaborative and coordinated skills to achieve commitment and consistency
  • Discovering how to find a middle point between compromise and concession
  • Understanding the outcomes of negotiation:

  •          Wine to win
  •          Wine to lose

  • Understanding how to build a rapport with stakeholders

Teamwork & Time Management for Relationship Building~

  • The importance of collaboration with internal and external stakeholders
  • Techniques for effective virtual team management
  • Time management strategies
  • Discussing how to set clear objectives and goals for stakeholder relationship building
  • Exploring the difficulties of overseeing stakeholders and establishing connections
  • Exploring best practices of stakeholder management and relationship building
  • Review and recap
  • Q&A session
  • Course evaluation