Systems Thinking in Analysing Problems

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • July-08-2024

    Kuala Lumpur

  • Aug-12-2024

    Kuala Lumpur

  • Sep-09-2024

    Kuala Lumpur

  • Oct-14-2024

    Kuala Lumpur

  • Nov-11-2024

    Kuala Lumpur

  • Dec-09-2024

    Kuala Lumpur

Dates in Other Venues

  • June-17-2024

    Paris

  • June-17-2024

    Singapore

  • June-24-2024

    Barcelona

  • June-24-2024

    Dubai

  • July-01-2024

    London

  • July-01-2024

    Amsterdam

  • July-08-2024

    Istanbul

  • July-15-2024

    Singapore

  • July-15-2024

    Paris

  • July-22-2024

    London

  • July-22-2024

    Dubai

  • July-29-2024

    Barcelona

  • July-29-2024

    Amsterdam

  • Aug-05-2024

    Amsterdam

  • Aug-05-2024

    London

  • Aug-12-2024

    Istanbul

  • Aug-19-2024

    Paris

  • Aug-19-2024

    Singapore

  • Aug-26-2024

    Dubai

  • Aug-26-2024

    Barcelona

  • Sep-02-2024

    London

  • Sep-02-2024

    Amsterdam

  • Sep-09-2024

    Istanbul

  • Sep-16-2024

    Singapore

  • Sep-16-2024

    Paris

  • Sep-23-2024

    London

  • Sep-23-2024

    Dubai

  • Sep-30-2024

    Amsterdam

  • Sep-30-2024

    Barcelona

  • Oct-07-2024

    London

  • Oct-07-2024

    Amsterdam

  • Oct-14-2024

    Istanbul

  • Oct-21-2024

    Paris

  • Oct-21-2024

    Singapore

  • Oct-28-2024

    Dubai

  • Oct-28-2024

    Barcelona

  • Nov-04-2024

    Amsterdam

  • Nov-04-2024

    London

  • Nov-11-2024

    Istanbul

  • Nov-18-2024

    Singapore

  • Nov-18-2024

    Paris

  • Nov-25-2024

    Barcelona

  • Nov-25-2024

    Dubai

  • Dec-02-2024

    Amsterdam

  • Dec-02-2024

    London

  • Dec-09-2024

    Istanbul

  • Dec-16-2024

    Paris

  • Dec-16-2024

    Singapore

  • Dec-23-2024

    Dubai

  • Dec-23-2024

    London

  • Dec-30-2024

    Barcelona

  • Dec-30-2024

    Amsterdam

Course Details

Course Outline

5 days course

 

Introduction to System Thinking 

 

  • Introduction to systems thinking
  • Complex problems and complex system solutions
  • Difficulties and Messes
  • Recognising complex systems
  • Introduction to systems thinking
  • Worldview and Perspectives
  • Stakeholder analysis
  • Systematic and Systemic

 

Analysis Methodology - Understanding
 
  • Causal Diagrams
    • Influence Diagrams
    • Multiple Cause Diagrams
  • Deciding upon a system of interest
  • Drawing sign graphs
  • Analysing causal diagrams
  • Feedback loops and system archetypes
  • Criteria, measures and indicators
  • Key performance indicators:
    • Cycle time
    • First pass yield/First time OK
    • On-time delivery
  • Interpreting measures
  • Systems thinking and process mapping
  • Root cause analysis

 

 
Systems Thinking Tools

 

  • Growth vs. sustainability mind-set
  • Creative insights
  • Structural diagrams and visual thinking
  • Mapping actors, stocks and flows
  • Multiple cause diagram and soft systems methodology
  • Understanding dynamic systems and co-evolutionary changes
  • Understanding feedback loops
  • Systems thinking and process improvement

 

Problem Resolution - Deciding & Acting
 
  • Overview of Modelling
  • Setting system boundaries
  • Evaluating Potential Actions
  • Decision-making tools:
    • Multiple Criteria Analysis
    • 5 Ws & 1 H
    • SWOT
    • STEP/SLEPT/PETSTLE
    • Porter’s Five Forces
    • CDAM
    • Multivoting
    • Pariwise ranking
    • Force field analysis
  • Reality Checks for Practicality
  • Project managing change
  • influence and persuasion

 

Case Studies - Putting theory into practice
 
  • Applying the methodology to real problems
  • Presentations
  • Evaluation and discussion
  • Commitment to action
  • Agree next steps

Course Video