Improving Productivity through Quality Enhancement and Cost Reduction

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • July-29-2024

    Kuala Lumpur

  • Aug-05-2024

    Kuala Lumpur

  • Sep-02-2024

    Kuala Lumpur

  • Sep-30-2024

    Kuala Lumpur

  • Oct-07-2024

    Kuala Lumpur

  • Nov-04-2024

    Kuala Lumpur

  • Dec-02-2024

    Kuala Lumpur

  • Dec-30-2024

    Kuala Lumpur

Dates in Other Venues

  • July-22-2024

    London

  • July-22-2024

    Istanbul

  • July-29-2024

    Amsterdam

  • Aug-05-2024

    Istanbul

  • Aug-12-2024

    Singapore

  • Aug-12-2024

    Paris

  • Aug-19-2024

    Dubai

  • Aug-19-2024

    Barcelona

  • Aug-26-2024

    London

  • Aug-26-2024

    Amsterdam

  • Sep-02-2024

    Istanbul

  • Sep-09-2024

    Paris

  • Sep-09-2024

    Singapore

  • Sep-16-2024

    Barcelona

  • Sep-16-2024

    Dubai

  • Sep-23-2024

    Istanbul

  • Sep-23-2024

    London

  • Sep-30-2024

    Amsterdam

  • Oct-07-2024

    Istanbul

  • Oct-14-2024

    Paris

  • Oct-14-2024

    Singapore

  • Oct-21-2024

    Barcelona

  • Oct-21-2024

    Dubai

  • Oct-28-2024

    London

  • Oct-28-2024

    Amsterdam

  • Nov-04-2024

    Istanbul

  • Nov-11-2024

    Singapore

  • Nov-11-2024

    Paris

  • Nov-18-2024

    Dubai

  • Nov-18-2024

    Barcelona

  • Nov-25-2024

    Amsterdam

  • Nov-25-2024

    London

  • Dec-02-2024

    Istanbul

  • Dec-09-2024

    Paris

  • Dec-09-2024

    Singapore

  • Dec-16-2024

    Barcelona

  • Dec-16-2024

    Dubai

  • Dec-23-2024

    Istanbul

  • Dec-23-2024

    London

  • Dec-30-2024

    Amsterdam

Course Details

Course Outline

5 days course

 

Quality and Productivity and the Value Creation Process

 

  • Defining organisational vision and purpose
  • Creating and measuring value for key stakeholders
  • How quality and productivity drive value for customers and shareholders
  • Business improvement through a focus on value creation and waste reduction
  • They key components of a winning business model
  • Choosing the right tools to manage performance – balanced scorecard and dashboards
  • Using an effective performance management framework

 

Principles of Effective Cost Management and Reduction

 

  • Defining and classifying business expenditure
  • Understanding business cost behaviour
  • Using cost-volume-profit analysis models
  • Understanding gross margin and break-even
  • An activity-based approach to understanding resource costs
  • Effective profit improvement tactics
  • Identifying areas of poor productivity and quality
  • How quality and productivity problems affect profit and cash flow

 

A Quality Based Approach to Waste and Cost Reduction

 

  • Lean – a focus on customer value and waste reduction
  • Defining and identifying waste with value stream maps
  • Understanding waste – “Muda” and the Eight Types of Waste
  • Practical lessons from the Toyota Production System
  • Using Six Sigma to eliminate quality variation
  • Principles of Business Process Reengineering (BPR)
  • Principles of Total Quality Management (TQM)

 

Practical Business Improvement Methods

 

  • Waste reduction using the Toyota 5S approach
  • Understanding the real DNA of Toyota’s success
  • Kaizen – a philosophy of continuous improvement and problem solving
  • Choosing the right Key Performance Measures (KPM’s)
  • Practical problem-solving tools – Pareto analysis, Brainstorming and mind-mapping, Fishbone diagrams, and Using 5 Why’s for root cause analysis

 

Implementing Quality and Cost Reduction Initiatives

 

  • A strategic approach to cost reduction
  • Setting up a cost reduction programme
  • Goals and questions around productivity
  • Streamlining the organisation
  • The psychology of resistance in humans
  • 8 steps to overcoming the barriers to change
  • Personal action plan

Course Video