Improving Productivity through Quality Enhancement and Cost Reduction

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • Dec-30-2024

    Kuala Lumpur

  • Jan-27-2025

    Kuala Lumpur

  • Feb-24-2025

    Kuala Lumpur

  • Mar-24-2025

    Kuala Lumpur

  • Apr-28-2025

    Kuala Lumpur

  • May-26-2025

    Kuala Lumpur

  • June-30-2025

    Kuala Lumpur

  • July-28-2025

    Kuala Lumpur

  • Aug-25-2025

    Kuala Lumpur

  • Sep-29-2025

    Kuala Lumpur

  • Oct-27-2025

    Kuala Lumpur

  • Nov-24-2025

    Kuala Lumpur

  • Dec-29-2025

    Kuala Lumpur

Dates in Other Venues

  • Dec-16-2024

    Dubai

  • Dec-16-2024

    Barcelona

  • Dec-23-2024

    London

  • Dec-23-2024

    Istanbul

  • Dec-30-2024

    Amsterdam

  • Jan-06-2025

    Paris

  • Jan-06-2025

    Singapore

  • Jan-13-2025

    London

  • Jan-13-2025

    Amsterdam

  • Jan-20-2025

    Barcelona

  • Jan-20-2025

    Dubai

  • Jan-27-2025

    Istanbul

  • Feb-03-2025

    Singapore

  • Feb-03-2025

    Paris

  • Feb-10-2025

    Amsterdam

  • Feb-10-2025

    London

  • Feb-17-2025

    Barcelona

  • Feb-17-2025

    Dubai

  • Feb-24-2025

    Istanbul

  • Mar-03-2025

    Singapore

  • Mar-03-2025

    Paris

  • Mar-10-2025

    London

  • Mar-10-2025

    Amsterdam

  • Mar-17-2025

    Barcelona

  • Mar-17-2025

    Dubai

  • Mar-24-2025

    Istanbul

  • Apr-07-2025

    Singapore

  • Apr-07-2025

    Paris

  • Apr-14-2025

    Amsterdam

  • Apr-14-2025

    London

  • Apr-21-2025

    Dubai

  • Apr-21-2025

    Barcelona

  • Apr-28-2025

    Istanbul

  • May-05-2025

    Singapore

  • May-05-2025

    Paris

  • May-12-2025

    Amsterdam

  • May-12-2025

    London

  • May-19-2025

    Barcelona

  • May-19-2025

    Dubai

  • May-26-2025

    Istanbul

  • June-02-2025

    Paris

  • June-02-2025

    Singapore

  • June-09-2025

    London

  • June-09-2025

    Amsterdam

  • June-16-2025

    Dubai

  • June-16-2025

    Barcelona

  • June-23-2025

    Istanbul

  • June-30-2025

    Paris

  • June-30-2025

    Singapore

  • July-07-2025

    Singapore

  • July-07-2025

    Paris

  • July-14-2025

    London

  • July-14-2025

    Amsterdam

  • July-21-2025

    Dubai

  • July-21-2025

    Barcelona

  • July-28-2025

    Istanbul

  • Aug-04-2025

    Paris

  • Aug-04-2025

    Singapore

  • Aug-11-2025

    Amsterdam

  • Aug-11-2025

    London

  • Aug-18-2025

    Barcelona

  • Aug-18-2025

    Dubai

  • Aug-25-2025

    Istanbul

  • Sep-01-2025

    Paris

  • Sep-01-2025

    Singapore

  • Sep-08-2025

    Amsterdam

  • Sep-08-2025

    London

  • Sep-15-2025

    Dubai

  • Sep-15-2025

    Barcelona

  • Sep-22-2025

    Istanbul

  • Sep-29-2025

    Paris

  • Sep-29-2025

    Singapore

  • Oct-06-2025

    Singapore

  • Oct-06-2025

    Paris

  • Oct-13-2025

    Amsterdam

  • Oct-13-2025

    London

  • Oct-20-2025

    Barcelona

  • Oct-20-2025

    Dubai

  • Oct-27-2025

    Istanbul

  • Nov-03-2025

    Singapore

  • Nov-03-2025

    Paris

  • Nov-10-2025

    Amsterdam

  • Nov-10-2025

    London

  • Nov-17-2025

    Barcelona

  • Nov-17-2025

    Dubai

  • Nov-24-2025

    Istanbul

  • Dec-01-2025

    Singapore

  • Dec-01-2025

    Paris

  • Dec-08-2025

    Amsterdam

  • Dec-08-2025

    London

  • Dec-15-2025

    Dubai

  • Dec-15-2025

    Barcelona

  • Dec-22-2025

    Istanbul

  • Dec-29-2025

    Paris

  • Dec-29-2025

    Singapore

Course Details

Course Outline

5 days course

 

Quality and Productivity and the Value Creation Process

 

  • Defining organisational vision and purpose
  • Creating and measuring value for key stakeholders
  • How quality and productivity drive value for customers and shareholders
  • Business improvement through a focus on value creation and waste reduction
  • They key components of a winning business model
  • Choosing the right tools to manage performance – balanced scorecard and dashboards
  • Using an effective performance management framework

 

Principles of Effective Cost Management and Reduction

 

  • Defining and classifying business expenditure
  • Understanding business cost behaviour
  • Using cost-volume-profit analysis models
  • Understanding gross margin and break-even
  • An activity-based approach to understanding resource costs
  • Effective profit improvement tactics
  • Identifying areas of poor productivity and quality
  • How quality and productivity problems affect profit and cash flow

 

A Quality Based Approach to Waste and Cost Reduction

 

  • Lean – a focus on customer value and waste reduction
  • Defining and identifying waste with value stream maps
  • Understanding waste – “Muda” and the Eight Types of Waste
  • Practical lessons from the Toyota Production System
  • Using Six Sigma to eliminate quality variation
  • Principles of Business Process Reengineering (BPR)
  • Principles of Total Quality Management (TQM)

 

Practical Business Improvement Methods

 

  • Waste reduction using the Toyota 5S approach
  • Understanding the real DNA of Toyota’s success
  • Kaizen – a philosophy of continuous improvement and problem solving
  • Choosing the right Key Performance Measures (KPM’s)
  • Practical problem-solving tools – Pareto analysis, Brainstorming and mind-mapping, Fishbone diagrams, and Using 5 Why’s for root cause analysis

 

Implementing Quality and Cost Reduction Initiatives

 

  • A strategic approach to cost reduction
  • Setting up a cost reduction programme
  • Goals and questions around productivity
  • Streamlining the organisation
  • The psychology of resistance in humans
  • 8 steps to overcoming the barriers to change
  • Personal action plan

Course Video