Certified KPI Professional and Practitioner

Course Info

Date: June-10-2024

Length: 1 Week

City: London

Fees: 2,175

Type: In Classroom

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Course Details

Course Outline

5 days course

Introduction to KPIs and Performance Management


  • Overview of KPIs: Definitions, types, and attributes.
  • The Role of KPIs in Performance Management.
  • Linking KPIs to Strategic Objectives.
  • Introduction to the Performance Management Framework.

Developing and Selecting KPIs


  • The Process of KPI Selection.
  • SMART Criteria for KPI Development.
  • Balancing Leading and Lagging Indicators.
  • Customizing KPIs for Different Business Functions.

Data Collection and Analysis for KPIs


  • Introduction to Data Collection Techniques.
  • Data Quality and Data Cleaning.
  • Using Data Analysis to Generate Insights.
  • Introduction to Business Intelligence Tools for KPI Analysis.

Implementing and Managing KPIs


  • Creating KPI Dashboards and Scorecards.
  • Visualizing KPI Data for Effective Communication.
  • Setting Targets and Monitoring Performance.
  • KPI Review and Continuous Improvement.

Challenges and Best Practices in KPI Management


  • Understanding Common Challenges in KPI Implementation.
  • Mitigating Data and Reporting Challenges.
  • Best Practices in KPI Management.
  • Case Studies: Successful KPI Implementation.

Course Video