Key Account Management Best Practice

Course Info

Length:

5 Days

Type:

In Classroom

City:

London

Course ID:

SNML1031
Available DatesVenue
2025-10-06London
2025-12-08London
2026-02-02London
2026-04-06London
2026-06-08London
2026-08-10London
2026-10-05London
2026-12-07London
Available DatesOther Venue
2025-09-08Dubai
2025-11-03Dubai
2025-11-03Singapore
2025-11-03Kuala Lumpur
2025-11-03Istanbul
2025-11-03Paris
2025-11-03Barcelona
2025-11-03Amsterdam
2026-01-05Dubai
2026-02-02Singapore
2026-02-02Amsterdam
2026-02-02Paris
2026-02-02Hong Kong
2026-02-02Istanbul
2026-02-02Kuala Lumpur
2026-02-02Barcelona
2026-03-09Dubai
2026-05-04Singapore
2026-05-04Kuala Lumpur
2026-05-04Hong Kong
2026-05-04Istanbul
2026-05-04Amsterdam
2026-05-04Dubai
2026-05-04Paris
2026-05-04Barcelona
2026-07-06Dubai
2026-08-10Singapore
2026-08-10Barcelona
2026-08-10Amsterdam
2026-08-10Paris
2026-08-10Istanbul
2026-08-10Kuala Lumpur
2026-08-10Hong Kong
2026-09-07Dubai
2026-11-09Barcelona
2026-11-09Hong Kong
2026-11-09Singapore
2026-11-09Amsterdam
2026-11-09Paris
2026-11-09Istanbul
2026-11-09Kuala Lumpur
2026-11-09Dubai

Course Details

  • Introduction

  • Objective

  • Who should attend

  • Course Location

 

 

The world changes and the sales environment is rapidly changing too. We need to identify, develop and deliver new methods so we are ready to face sales characterised by complexity, long cycles and high demand.

 

Key Account Management,  is actually an approach to develop long term relationship with strategically important customers to optimize value and achieve mutually beneficial goals. These customers account for a significant volume of business and profit and hence require attention, effort, time and resources to grow and retain.


 Through the Key Account Management Best Practice training course  you will have a better understanding of the latest thinking in key account and customer relationship strategy and customer segmentation for companies and individuals who would like to make a difference in this competitive and fast-changing world.

 

 

Course Outline

5 days course

 

Key account Strategy and Customer Understanding
 
  • World Class Key Account Management (KAM)
  • The Relationship Development Model (RDM)
  • Managing the Key Account Portfolio
  • Understanding the customer’s world

 

KAM Strategies, Mapping and Value Propositions
 
  • Developing KAM strategies 
  • Relationship Mapping
  • Breakthrough value propositions

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Key Account Management Best Practice Training course in London | LPC Training