Essential Leadership Skills for Supervisors & Managers

Course Info

Length: 1 Week

Type: In Classroom

Available Dates

Venue

  • Mar-11-2024

    London

  • Mar-11-2024

    Amsterdam

  • Mar-18-2024

    Kuala Lumpur

  • Mar-18-2024

    Istanbul

  • Mar-25-2024

    Singapore

  • Mar-25-2024

    Paris

  • Mar-25-2024

    Amsterdam

  • Apr-01-2024

    Barcelona

  • Apr-01-2024

    Dubai

  • Apr-08-2024

    London

  • Apr-08-2024

    Amsterdam

  • Apr-15-2024

    Istanbul

  • Apr-15-2024

    Kuala Lumpur

  • Apr-22-2024

    Dubai

  • Apr-22-2024

    Paris

  • Apr-29-2024

    Singapore

  • Apr-29-2024

    Barcelona

  • May-06-2024

    Dubai

  • May-06-2024

    Barcelona

  • May-13-2024

    London

  • May-13-2024

    Amsterdam

  • May-20-2024

    Istanbul

  • May-20-2024

    Kuala Lumpur

  • May-27-2024

    Singapore

  • May-27-2024

    Paris

  • June-03-2024

    Dubai

  • June-03-2024

    Barcelona

  • June-10-2024

    London

  • June-10-2024

    Amsterdam

  • June-17-2024

    Istanbul

  • June-17-2024

    Kuala Lumpur

  • June-24-2024

    Singapore

  • June-24-2024

    Paris

  • July-01-2024

    Barcelona

  • July-01-2024

    Dubai

  • July-08-2024

    Amsterdam

  • July-08-2024

    London

  • July-15-2024

    Istanbul

  • July-15-2024

    Kuala Lumpur

  • July-22-2024

    Dubai

  • July-22-2024

    Paris

  • July-29-2024

    Singapore

  • July-29-2024

    Barcelona

  • Aug-05-2024

    Barcelona

  • Aug-05-2024

    Dubai

  • Aug-12-2024

    London

  • Aug-12-2024

    Amsterdam

  • Aug-19-2024

    Kuala Lumpur

  • Aug-19-2024

    Istanbul

  • Aug-26-2024

    Singapore

  • Aug-26-2024

    Paris

  • Sep-02-2024

    Dubai

  • Sep-02-2024

    Barcelona

  • Sep-09-2024

    London

  • Sep-09-2024

    Amsterdam

  • Sep-16-2024

    Istanbul

  • Sep-16-2024

    Kuala Lumpur

  • Sep-23-2024

    Paris

  • Sep-23-2024

    Dubai

  • Sep-30-2024

    Singapore

  • Sep-30-2024

    Barcelona

  • Oct-07-2024

    Dubai

  • Oct-07-2024

    Barcelona

  • Oct-14-2024

    London

  • Oct-14-2024

    Amsterdam

  • Oct-21-2024

    Kuala Lumpur

  • Oct-21-2024

    Istanbul

  • Oct-28-2024

    Paris

  • Oct-28-2024

    Singapore

  • Nov-04-2024

    Dubai

  • Nov-04-2024

    Barcelona

  • Nov-11-2024

    London

  • Nov-11-2024

    Amsterdam

  • Nov-18-2024

    Kuala Lumpur

  • Nov-18-2024

    Istanbul

  • Nov-25-2024

    Paris

  • Nov-25-2024

    Singapore

  • Dec-09-2024

    Amsterdam

  • Dec-09-2024

    London

  • Dec-16-2024

    Kuala Lumpur

  • Dec-16-2024

    Istanbul

  • Dec-23-2024

    Dubai

  • Dec-23-2024

    Paris

  • Dec-30-2024

    Singapore

  • Dec-30-2024

    Barcelona

Course Details

Course Outline

5 days course

Practical Frontline Leadership Skills

 

  • The Difference between Leadership and Management
  • How Your Leadership Drives Performance
  • The Leadership Cycle: daily, weekly, monthly
  • Leadership Toolbox: the key leadership and management skills
  • Personal Leadership Inventory
Leadership in Action – People, Priorities and Projects

 

  • Dealing with distractions and understanding the value of your time
  • Prioritisation and organisation: how to master both and teach others
  • Setting and communicating vision, mission and goals
  • Working together to achieve your goals: the secrets of great team working
  • Essentials of project management for managers
  • Coordination activities in the digital age: tools and techniques
  • Case Study and Learning Exercise on Creating Purpose and Improving Performance
Improving your Team’s Performance

 

  • Mindset, team dynamics and motivation
  • Limiting beliefs and other brakes on performance
  • Emotional intelligence and influence
  • Teamwork and trust – management skills for managing teams
  • Deep listening, reflection and learning – learning and working as a team
  • Situational leadership and the one-minute manager
Leading through Better Communication

 

  • Leadership and management communication strategies
  • Gaining rapport and building credibility with your team
  • Effective questioning and listening skills
  • Ways to be more convincing and overcoming conflict
  • Negotiating agreement and getting a win-win
  • Case Study and Learning Exercise on Negotiation and Communication
Managing People and Change

 

  • Theories of change: why we find change hard / how to make it easy
  • Coaching for performance: Giving and receiving feedback
  • Difficult conversations and conflict
  • Working relationships (managing up and down)
  • Personal development and growth plan
  • Leadership and management skills: summary
  • Personal development plans

Course Video